Hi,

What exactly is happening when you activate the composer, what error is displayed? In some cases increasing the memory limit further solves this kind or problems. A value of 96MB may not be sufficient. Try increasing that if possible and let us know.

Thanks

Hi,

I checked your website on mobile, for me it seems to work
– https://www.screencast.com/t/hzGutEQmH
– https://www.screencast.com/t/Q6DyTAS0hwu
I don’t see anything wrong with the website on mobile at the moment. Please correct me if I misunderstand something.

Thanks

Hi,

Check the configuration of your ad codes themselves. The theme will display the ads with no restrictions of geography. So the problem would be with the ads. Some topics here
– https://support.google.com/adwords/answer/1722043?hl=en
– https://support.google.com/adwords/answer/1722040?hl=en
Maybe your ads are configured so they don’t appear for specific geographic locations.

Thanks

Hi,

You can deactivate and delete the multi-purpose plugin, it is no longer required. All the multi-purpose elements are now included in the tagDiv composer since version 8.7.5. Change log here (bottom of the page)
– https://themeforest.net/item/newspaper/5489609
Let us know if you have other problems.

Thanks

Hi,

The theme automatic plugins update system works for most users, but sometimes this process fails for some reason. The tagDiv composer and social counter should be updated automatically when the theme is updated.

If it fails, the plugins will be deactivated, update them manually by deactivating and removing them, then install them from the theme plugins panel
– https://www.screencast.com/t/a9Vvixuhc8

Sorry for the inconvenience.
Thanks

Hi,

Please provide a link to your website so we can see the problem. Mention which ads are with problem. If possible provide a link to the discussion you had with Adsense, or mention what exactly has been identified as modified by the theme. We will investigate.

Thanks

I thought you were referring to this – https://www.screencast.com/t/GL4EmbeQgcNR
Use this instead – https://www.screencast.com/t/I3UY58tksxPZ

.td-header-top-menu-full .td-login-modal-js {
display: none;
}

Sorry for misunderstanding.

Hi,

There is a general setting in the theme panel regarding modules and reviews
– https://www.screencast.com/t/7pd1RWBLZK
If that is enabled, the modules will display the review stars instead of the author, date etc. If you disable it, the review stars will not show, instead there will be the author, date etc.

A specific setting for individual modules is not available, only this general setting. So if you want the stars to be removed only for a particular block, maybe this could be done with CSS. I could take a look if you can provide a link to such a page/post. Note that the code will hide the stars, the author name and other meta will still be disabled.

Thanks

Hi,

That would probably not work, I found some topics in the matter
– https://www.wpstuffs.com/how-to-execute-php-code-in-text-widget-without-using-plugin/
– https://firstsiteguide.com/run-php-code-text-widget-wordpress/
– https://wordpress.stackexchange.com/questions/215463/how-to-run-php-code-in-text-widget-with-no-plugin-in-wp-4-4

Thanks

Most plugins provide shortcodes, you can insert them in simple text elements. Adrotate I believe provides shortcodes. Maybe the other plugin you mention also provides shortcodes you can enter in text elements.

Hi,

Maybe you can configure the form to do what you want. The button maybe has been set to direct to a new page. These topics could be helpful
– https://kb.mailchimp.com/lists/signup-forms/design-and-host-your-own-thank-you-pages
– https://kb.mailchimp.com/lists/signup-forms/troubleshooting-the-embedded-signup-form

Thanks

Hi,

It should be displayed if the plugin is active. Try uninstalling the composer and install it again from the theme plugins panel
– https://www.screencast.com/t/WfFPTrlD
Also check the system requirements panel
– https://forum.tagdiv.com/requirements-for-newspaper/
Let us know if there are still problems.

Thanks

Hi,

Maybe that would be possible, but you should if possible ask some database professionals and make database backups before trying in case something goes wrong. This would be a similar topic
– https://forum.tagdiv.com/topic/change-style-of-multiple-posts-at-once/

Thanks

Hi,

CSS minification could create problems. You could try to minify it manually
– https://cssminifier.com/
Or try as suggested here, some users seem to mention total cache minification creates problems with the theme
– https://forum.tagdiv.com/topic/tip-how-to-easily-minify-your-css-without-breaking-your-site/

Thanks

Hi,

You can use the Yoast SEO plugin settings for that
– https://yoast.com/wordpress/plugins/seo/titles-and-meta-descriptions/
– https://kb.yoast.com/kb/yoast-wordpress-seo-titles-metas-template-variables/
So if you want to display the site name set in WordPress settings enter only site name code.

Thanks

Hi,

I could take a look at a post where the problem with the images is happening. If the images are still in your WP-uploads folder (media library) then they should be displayed in your posts, same as before.

Thanks

From what I can see you are missing these lines of code
– https://www.screencast.com/t/8oFSPkdrW
Maybe you removed it, don’t remove it just uncomment it
Commented code – https://www.screencast.com/t/IUvXd37u
Uncommented code – https://www.screencast.com/t/kvdvGGFnyHy

Or update to version 8.8 available at this moment, the modifications were removed, it is the same as before
– https://forum.tagdiv.com/how-to-update-the-theme-2/

Hi,

Indeed, that will apply only where the block is used. A code that will apply by module will work for category pages as is the case here, or latest articles section when that module is selected
– https://www.screencast.com/t/3PKjLlCrq
Now the code will apply to all the instances of that module, not only block 22

.td-blog-health .td_module_17 .td-module-meta-holder {
background-color: rgba(185,60,44,.7);
}

Thanks

Hi,

So you want to remove the login only on mobile, like this
– https://www.screencast.com/t/uk9DeaYIrHfz
Enter this code in the Theme panel->Advanced CSS in the phones section

.td-menu-login-section {
display: none;
}

Thanks

Hi,

At the moment there are only 5 custom ads available that could be placed in pages. If you would like to insert more ads you could consider using a plugin, such as the Adrotate. Here is some more info about the plugin
– http://www.wpbeginner.com/plugins/how-to-manage-ads-in-wordpress-with-adrotate-plugin/
– https://ajdg.solutions/manuals/adrotate-manuals/
Based on user feedback this plugin works with the theme, you could use it to display more ads on your website. Or try different ad inserting plugins if needed.

Thanks

Hi,

I was simply trying to mention that you wrote on May 31st at 10pm, and there was no support for the first of June (day off) then for the weekend. That is why it took so long for a reply on our side, I am sorry for this inconvenience.

The playlist when placed on a full row, will display the videos next to the video, like in the demo here
– https://demo.tagdiv.com/newspaper/video-playlist/
When on a 2/3 or 1/3 column for example, it will look like this
– https://www.screencast.com/t/gfarlZy60

If you want to embed a playlist already made instead of adding individual video IDs, you could embed that playlist in a text element
– https://forum.tagdiv.com/topic/youtube-playlist-instead-of-each-video-individually/

Thanks

Hi,

So you are having problems with images, please check these guides
– https://docs.presscustomizr.com/article/229-fixing-errors-when-uploading-images-in-wordpress
– http://www.wpbeginner.com/wp-tutorials/how-to-fix-image-upload-issue-in-wordpress/

Check the max upload size as well
– https://forum.tagdiv.com/requirements-for-newspaper/
Check with your hosting if the problems are when uploading the images to WordPress.

Check with the browser inspector in the console, for errors in the website if the images have been uploaded properly, and they are not displayed on the website.

Thanks

Hi,

The background colors of the top menu and header menu can be changed in the theme panel
– https://www.screencast.com/t/gY33k4XqXVjD
The height could be controlled with the line height setting, increase it for bigger height
– https://www.screencast.com/t/MIxXJk2q

About the URL I believe you maybe want to customize the permalink. That is done in WordPress settings, not the theme
– https://codex.wordpress.org/Settings_Permalinks_Screen

Please let us know if you have more questions.
Thanks

Hi,

After theme update 8.7.4 disabling the author box will remove the author vcard from the post page
– https://www.screencast.com/t/BqrQbuia8
Previously disabling the author box did not remove the code. There were users that desired to remove the author vcard from the page source, so this was tied to the author box. So now if you have disabled the author box the author vcard is removed (starting with 8.7.4).

This decision or method is under review, there may be further modifications or even a return to previous functionality.

Either enable the author box and the author vcard will be included, or make a small modification in the them and uncomment these lines of code (then the data will be included regardless of author box)
– https://www.screencast.com/t/0ZapqfC5aK4G

Thanks

You can check that by yourself, check in the page source of a post for”author vcard”. Or provide a link to a post on your website so I can check.

We will try to modify this again, or revert to the previous functionality. Sorry for the inconvenience.