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Simion C.
tagDiv Staff

@dlr720 Try clearing the website cache as well, purge CDN if used. Clear the browser cache. The solution works so it could be a caching issue. If there is still a problem after making the modification for the Instagram widget we could take a look, send us an email at contact@tagdiv.com and provide admin login. Include a link to this topic in the email.

Simion C.
tagDiv Staff

Hi,

There will be major changes as to how post pages are created in a future update, among many new features and options. The functionality of the composer and integration with the theme will increase considerably. However I cannot provide at this moment specific details about what will be added, or mention a release date for the update.

Thanks

Simion C.
tagDiv Staff

Each module has a predefined padding space in that block and in most blocks
https://www.screencast.com/t/UzsvKXqyOUbO
For that block you could reduce it with a code like this
https://www.screencast.com/t/W4lHwBXk5Um
Custom CSS codes can be entered in Theme panel->Custom code section.

.td_block_7 .td_module_6 {
padding-bottom: 13px;
}

Simion C.
tagDiv Staff

Could be because the review of the theme is limited to a value of 5 maximum stars, which would be equivalent to a 10 rating. You could consider using a different review implementation, like with a review plugin for more advanced review settings.
The theme markup for reviews has a maximum of 5
https://www.screencast.com/t/3qKH5ORt74

Simion C.
tagDiv Staff

Hi,

The theme itself has no email options, it does not have any settings for mailing confirmations or sending any emails to users. You will have to manage these either through the hosting if they provide such a service, or with a plugin
http://www.wpbeginner.com/wp-tutorials/how-to-use-smtp-server-to-send-wordpress-emails/
http://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-not-sending-email-issue/
http://webcraft.tools/simple-smtp-plugins-for-wordpress/

Thanks

Simion C.
tagDiv Staff

Hi,

You can connect a menu item to a specific page by using a custom link menu item, like this
https://www.screencast.com/t/EGh283IE
Enter the URL to the page you want, and the text that will appear in the menu. Then that menu item when clicked will direct to the URL you set.

Thanks

Simion C.
tagDiv Staff

Hi,

The blocks can be filtered by page, but not child pages. Once you configure the block/grid to display pages it will display pages. The only way to filter them would be to enter specific page IDs in the filter
https://www.screencast.com/t/jVc2OwhPC
Then these will always be displayed in that block, unless you manually edit the IDs.

Thanks

Simion C.
tagDiv Staff

Hi,

In a coming update there will be a considerable amount of flexibility implemented for post pages and category pages. There will be major changes in how the posts and category pages are created. I cannot provide more information or an update release date however.

For now, if you require more advanced control over the ads displayed on your website, you could try the Adrotate plugin. This is recommended by most theme users that need more settings regarding ads. Here is some info on the plugin
https://ajdg.solutions/manuals/adrotate-manuals/
http://www.wpbeginner.com/plugins/how-to-manage-ads-in-wordpress-with-adrotate-plugin/

Thanks

Simion C.
tagDiv Staff

Hi,

We will continue the investigation by email.

Simion C.
tagDiv Staff

That social is not yet available in the social networks section, I believe it is already on our list and it will be implemented in a future update. if you want to try and add it yourself, this is a similar topic you could follow
https://forum.tagdiv.com/topic/%D1%81hange-the-color-of-the-paging-buttons/

Simion C.
tagDiv Staff

Hi,

We could take a look at the issue, please send us an email at contact@tagdiv.com and provide admin login, FTP and cPanel access as well if possible. We will investigate the problem. Include a link to this topic in the email.

Thanks

Simion C.
tagDiv Staff

Hi,

The theme contains basic markup for posts and for some other elements, bit not as you mention. If you should consider that those will be a necessity you will have to implement them either by a plugin maybe or by modifications in the code.
The header menu is here, and also the logo
https://www.screencast.com/t/GFGdUfFS
The sidebar section would be here in the page templates (each of them)
https://www.screencast.com/t/foAacCCA

Thanks

Simion C.
tagDiv Staff

Hi,

There is nothing that can be done at the moment unfortunately. Due to modifications made by Facebook the counter will not work for some users. We will monitor the developing situation, when Facebook decides to conclude the modifications on their side we will take the necessary actions.
https://developers.facebook.com/status/issues/205942813488872/
The counter will work for some users while for others it will not. This is caused by Facebook, we will adapt the counter plugin to work the same as before as soon as possible.

Thanks

Simion C.
tagDiv Staff

Hi,

You will have to increase the excerpt value for the module you want, or for all of them
https://forum.tagdiv.com/newsmag-excerpts-introduction/
The titles and excerpts will be limited by those settings.

Simion C.
tagDiv Staff

Hi,

Maybe you did not enter accounts for the socials you want to appear
https://www.screencast.com/t/C3bFwHpaDp8
https://www.screencast.com/t/7flAkGfQulsR
If there are no social links entered in the theme panel, there will be no socials displayed in the top bar or footer.

Simion C.
tagDiv Staff

Hi,

The sorting will begin as soon as you activate the setting you mention in the theme panel. As posts gather views they will gradually appear in order, in the block. Post views must be enabled in the theme panel as well
https://www.screencast.com/t/DG1aC2U1yTQl
So initially the block may be empty, but as posts get views they will appear
https://www.screencast.com/t/6WcyrTHOcrz
https://www.screencast.com/t/QRulYqwPm
https://www.screencast.com/t/rAaajr4r

Thanks

Simion C.
tagDiv Staff

The same blocks will be used as widgets, so the modification would have to be done in the file that I mentioned. You could try to modify the code to display the video icon at all times, this may be possible.

Simion C.
tagDiv Staff

Hi,

All the demos are built with the tagDiv composer, this is the main page builder in the theme. So editing a demo homepage should not be a problem. Maybe you have added additional content in it, that is not part of the composer.
I tried as well to edit the art creek homepage with the composer, there were no issues
https://www.screencast.com/t/pjxrHI2jb

Please check if there are enough resources allocated
https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the parameters mentioned in that guide, if necessary. Insufficient resources can cause issues with the theme and plugins.

Let us know the results.

Thanks

Simion C.
tagDiv Staff

Hi,

Maybe you should consider creating different pages by language, and not display mixed content in the same page. Create pages and posts in the languages you want, and set a language switcher in the menu so users can switch the language if they want. That would be more user friendly.

Simion C.
tagDiv Staff

Hi,

The posts have an option for you to create a review
https://forum.tagdiv.com/reviews-2/
But there is no voting option, maybe I am misunderstanding something. The review is created and rated by the post author and displayed in the post page. Modules will show the review stars if enabled in the theme panel.

Simion C.
tagDiv Staff

Replied via email.

Simion C.
tagDiv Staff

We could take a look at this, please send us an email at contact@tagdiv.com and provide admin login, FTP and cPanel access if possible. Include a link to this topic in the email.

Simion C.
tagDiv Staff

Hi,

Please provide a link to the page/post where this is happening. I will inspect it and try to identify where that space is originating.

Thanks

Simion C.
tagDiv Staff

Hi,

The AMP plugin provided in the theme package does not have a menu, this is similar to Yoast SEO website which is leading in SEO solutions
https://yoast.com/social-media-optimization-with-yoast-seo/amp/
A menu might be introduced in the future if needed.

There were some issues with the initial AMP plugin release, but they were all fixed. SO please make sure that you are using the latest plugin version (1.1)

We could take a look at a post where this issue is present, please provide a link to it.

Thanks

Simion C.
tagDiv Staff

HI,
You can send us an email at contact@tagdiv.com and we will take a look. Please also include a link to this topic in the email.

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