Hi,

That might happen. We recommend using only these post templates when using a featured video if possible https://prnt.sc/y04d06 Those would be the standard post templates that can be used with a featured video, the rest of them may not display or work correctly unfortunately.

Thank you!

Hi,

The news ticker looks like this https://demo.tagdiv.com/newspaper/news-ticker/
On mobile it should look like this – https://prnt.sc/y0433h this would be better than displaying the title on the left, as there will be more space to display the article titles.

It could be made to display like that, with the title on the left, if it is what you want. Please provide a link to the website where the ticker is displayed, so I can try and create a code for it, and see how it looks.

Let me know.

Thank you!

Hi,

That is a code that will increase the logo size on the responsive version, as I see it looks somewhat blurry. That can happen if the logo is larger, it will be resized by the CSS set for it, the quality of the image may be affected by this.

The code will make it look like this – https://prnt.sc/y03yxa it will be in it’s original full size. The mobile header can be adjusted further if needed, let me know.

The code must be entered in the advanced CSS section for phones – https://prnt.sc/y0405o Please try it and see how it looks after entering it.

Thank you!

Hi,

That layout https://prnt.sc/xysj64 is created with bootstrap from what I can see https://prnt.sc/y03qak

If you want to create a similar layout, based on 3 columns, that can be done with the composer https://tagdiv.com/tagdiv-composer-page-builder-basics/ The rows from the composer have a few layouts to choose from – https://prnt.sc/y03s62 which can be extended using inner rows inside rows. Then you can enter elements from the composer to display the content you want in the resulting columns.

If you are referring to something else, or you have more questions, let us know, with as many details as possible for a better understanding.

Thank you!

Hi,

I believe my colleague Alex replied via email recently. Please let’s continue the discussion there, we will reply as soon as possible. Sorry for any inconvenience.

Thank you!

Hi,

That will export the theme panel settings only, that would be all it does. This means the theme panel settings, code etc. A PRO demo doesn’t use many if not any theme panel settings usually, as it is built in the composer entirely.
What exactly would you like to export? Or what is the result you would like to achieve?

Thank you!

Hi,

@sideways
I believe I have replied by email. Please check.

Thank you!

Hi,

From what I know our developer team will try to optimize the theme in this matter, as much as possible. At this time I don’t have a solution that I can provide for the elements the test mentions unfortunately. Sorry for the inconvenience.

Thank you!

Hi,

That code is for the last element in the breadcrumbs, for example https://prnt.sc/y031xd It is the name of the post for example, when viewing a post.
It can be removed by editing the cloud post template with the composer, clicking on the breadcrumbs element and then disabling it like so https://prnt.sc/y032pd It is however unusual that the breadcrumbs and specifically that last element from them cause a CLS issue.

Thank you!

Hi,

For images inside the post content I find that WordPress sets the width and height automatically – https://wplift.com/cumulative-layout-shift-wordpress -> https://prnt.sc/y02uv9 So basically there should be no problem there based on this information, regardless of the post template used, the content is the same. Unless perhaps when adding the images in a different way with not width/height attributes.
So for example using a standard post template https://prnt.sc/y02z19 and using a cloud template https://prnt.sc/y02zhu the images have the width/height attributes.

Thank you!

Hi,

The image caption for what image exactly? Please provide an example or specify where or for what element this is happening, so we can check if there is an issue.
Let us know.

Thank you!

Hi,

By default the blocks do not show the pagination. But you can activate it for each block if you want to, in the composer https://prnt.sc/w2g6r4
Here is the block settings guide – https://forum.tagdiv.com/block-settings-tutorial/
If you have questions, please let us know.

Thank you!

Hi,

Please provide an example, provide a link to each of the category pages, and mention with a few more details what you are doing to them.

Are you maybe using the same cloud template for both categories? If you are, then changes made in the template will affect both categories, since it is the same template used.

Let us know.

Thank you!

Hi,

I believe I have replied by email. Let us know.

Thank you!

Hi,

That should be possible. What modifications would you like to do to that respective file exactly? Let us know.

Thank you!

Hi,

Widget sidebars can be created from a few places https://forum.tagdiv.com/sidebars-tutorial/ Then they can be set where needed. For the woocommerce pages the sidebars can be set in the theme panel -> template settings -> https://prnt.sc/w2fuai and they should be displayed correctly.

If there is a problem displaying a widget sidebar in the website, where you want to, let us know where exactly and we will try to help. Provide a link to where you want to display it as well.

Thank you!

Hi,

A banner image you mean like an ad? An ad or an image would have no relation to the posts. Are you maybe looking for a specific block design to display posts? There are quite a few block designs to choose from in the cloud library https://cloud.tagdiv.com/#/load/Blocks
Could you maybe provide an example of the desired result?

Thank you!

Hi,

You want that meta to be loaded in the whole website, is that correct? Then you can enter it in the header code field, in the theme panel https://prnt.sc/w2fi9f Paste it there, and the theme will load it in the header, between the head tags, for the whole website. Check in the page source after adding it.

Thank you!

Hi,

That is usually caused by security plugins, or firewalls, that block the theme. Like in these cases for example https://forum.tagdiv.com/topic/cant-save-theme-options-2/
Is there an error in the browser inspector console when saving the theme panel?

We could take a look as well, if you want us to, we will have to log in. You can send us an email at contact@tagdiv.com and provide admin login for the website there, also a link to the website. We will check what the problem is.

Thank you!

Hi,

So you are suspecting that your twitter account was hacked because of using our theme for the website? That would be impossible. The theme does not require entering logins (user/pass) for socials anywhere in it. I am sorry to hear that you are having problems with twitter, but you should begin checking elsewhere to try and find the cause of he problem, not in the theme.

Check other plugins that are installed, scan the website fully perhaps as well https://www.wpbeginner.com/plugins/how-to-scan-your-wordpress-site-for-potentially-malicious-code/

Also consider changing the user/pass for the twitter account https://help.twitter.com/en/safety-and-security/twitter-account-hacked

Thank you!

Hi,

An image can be set as background for a row https://prnt.sc/w2f2sv You can set any image from the media library.

The background of a row has no relation with the featured image set for posts, it is a simple option to set an image as background. It is not an option to automatically display images that have been set as featured for posts, as backgrounds.
If you have more questions let us know.

Thank you!

Hi,

The same seems to be happening for me https://prnt.sc/w2ezlx I believe this is an issue. I will add it on the list for investigation.
For the time being please edit the search template with the composer https://prnt.sc/w2ezyf
Then click on the post loop element and in the CSS tab set a margin left of 24px
https://prnt.sc/w2f0rr
Then it should display correctly https://prnt.sc/w2f16b https://prnt.sc/w2f1fl

Please try it and let me know.

Thank you!

Hi,

Could you please provide a link to where this can be seen happening and also inspected by us? If the website is not online yet, and that is not possible, you can send us an email at contact@tagdiv.com and provide admin login, we will check that way. From a screenshot it is hard to tell why it happens, or what happens exactly.
Let us know.

Thank you!

Hi,

It looks cut off, as if there are specific width settings set for the columns. Have you maybe set specific widths for the columns like this https://prnt.sc/w2emef Those have to be adjusted for each viewport.
So if for example you have set them for desktop https://prnt.sc/w2eo09
On tablet that may not look good, so a different value will have to be set for it https://prnt.sc/w2eosh

We could however take a look at that page, if it is possible to provide a link to it, or to any page where this happens. Then we would know for sure why it displays like it is in your screenshots.

Let us know.

Thank you!

Hi,

Maybe with theme modifications that could be possible. The functionality at this time is created to work with soundcloud only. I can’t say at this time what changes will be made in this matter, regarding the featured audio option.

It could be done custom perhaps. If this is required for your website and you are interested, here is a link to our custom work page where you can submit a request for theme modifications https://tagdiv.com/web-development-services/ My colleagues will get back to you as soon as possible with a reply, after they analyze the request.

Thank you!