Hi,

If you are referring to the theme log-in/sign-in modal – https://prnt.sc/10a5r6m that is actually the WordPress log in screen itself, with some design added to it, meaning a modal window mostly – https://prnt.sc/10a5tl4
So what is required using the WordPress log-in/sign-in screen is the same with the theme modal.
The theme log-in/sign-in modal does not have customization options unfortunately, meaning in terms of how it works. Registering using it https://prnt.sc/10a5xfb will require an email and username to be entered, and there is no way to remove this or go around it. It does not provide options to log in via socials.
If you are maybe looking to provide such options for the website users, you could not use the theme login modal, and use the default WordPress login screen, which can be customized with plugins. Or create a custom login page and link to it, so the users can login or register through it. A plugin will be needed as well. There should be plugins that can do this, and it would be the easiest way. The other being making code modifications to the theme modal, which is not the best or easiest thing to do, if even possible.

Thank you!

Hi,

I can’t view any of the screenshots you provided unfortunately. I suggest providing them in a different way, upload them in a free image upload website for example. Also please provide a link to the website so we can take a look at the issues you are referring to.

Thank you!

Hi,

You mean when logging in the website there is a redirect loop? That can happen sometimes. I suggest trying general suggestions, for example
– https://www.hostinger.com/tutorials/fix-wordpress-login-redirect-loop
– https://www.fixrunner.com/how-to-fix-wordpress-login-redirect-loop-problem/
Usually the suggestions from the guides work. Also I suggest to contact the hosting provider for assistance as well, if you did not already. They should be able to help solve the problem.

Thank you!

Hi,

It may be like that if perhaps you are redirecting all mobile visitors to the AMP version, please check https://prnt.sc/10a5cbe That option is disabled by default, maybe you activated by mistake, please deactivate it.

Thank you!

Hi,

I am looking for an email from you, but I can’t seem to find one. I checked the inbox and the spam section. All I found searching for the website address, was an older email from a couple of years ago. Something must have happened with it unfortunately.

Regarding the issue you mention, that is already being discussed. Modifications will be made in the theme, in the next or a future update, regarding the login code that is loaded despite being deactivated/not used.

However, Google should not pick the login code as the description for anything. I see you are using the Yoast plugin and that is loading correct descriptions.
The title is correct https://prnt.sc/10a57n1
And the description is correct https://prnt.sc/10a58ij
Is this still happening now, for other posts as well?

Thank you!

Hi,

The height of the row or of the columns from a row will be the height of the elements that are placed inside.

One solution to increase the height there, would be to perhaps use an empty space element there, and adjust the height for it until it looks as you want https://prnt.sc/10a49y4

Setting a padding or fixed height would also be fine. Especially since the values can be adjusted per viewport, that is what the options are for. If there are issues on the other viewports adjust the values for them specifically https://prnt.sc/10a4dc9
So if it does not look alright on mobile, set a different height or padding for mobile. You can set 500 height there and another value for mobile for example. Or leave it as it is, if it looks fine.

I suggest experimenting with these suggestions, if possible.

Thank you!

Hi,

The sticky option from the composer is for entire columns, not for parts of the column, like a specific block, ad box etc. So basically the entire column can be made sticky, but not just the ad box from it.
You could maybe split the template content in 2 rows https://prnt.sc/10a43e7 And enter the ad box in the second row, that way you can make the right column of that row sticky. That should work.

Thank you!

Hi,

Some examples, screenshots, or a link to your website where you are working would be very helpful, to see how you created the copy so far. Are you building a page or a template to resemble the page from the website?

That does look similar to this PRO demo https://demo.tagdiv.com/newspaper_la_mode/ I believe our design team used it for inspiration. That website does not use our theme if that is what you mean.

Content from the demo that resembles that website, is available in the cloud library https://prnt.sc/10a3gv2 meaning the homepage, and the templates.

I believe that page you mention from the website is a category page, although that website is not using WordPress. So I can’t exactly say how the website is doing it, or what exactly is that page.

Numbered pagination is available for loop elements. If you are using a loop element in the page, and set the numbered pagination for it, that should work fine, if there are enough posts. If the second page when using the pagination is empty, then I could take a look at it. Provide a link to where the loop is used, if possible.

For that menu there https://prnt.sc/10a3tcz you could use a menu element from the composer, and set it to display a menu you have created in WordPress.

Maybe it would be best to send us an email, if the page/template is not yet ready, and requires admin login to view it. That way we can see it and try to help do what you want. You can send us an email at contact@tagdiv.com and include a link to this topic in it.

Thank you!

Hi,

Replied via themeforest dashboard. Let us know, and sorry for the inconvenience.

Thank you!

Hi,

Replied by email. Please check and let us know.

Thank you!

Hi,

I have made some research in this matter. The recommended properties for the article schema would be these https://developers.google.com/search/docs/data-types/article#non-amp
In discussions I found regarding the use of @id and if it should be relevant to be an actual working link from the website, I found that this is not required, here are some links:
– https://webmasters.stackexchange.com/questions/99869/what-is-schema-id-and-does-inaccessible-urls-within-it-matter
– https://webmasters.stackexchange.com/questions/98569/what-is-the-use-of-id-in-json-ld-syntax/#98578
So basically the @id attribute is not required, and if it is provided it doesn’t have to be a valid URL, it being used for identification purposes. Google will not mention an error or issues based on an invalid URL for the @id attribute. Also it will not affect the way Google indexes the website, or the time before it does.
If you also use Yoast as I see you do, that will load schema data as well. So if you feel that this is a problem for the website (it is not actually), you could disable the theme article schema in the theme panel https://prnt.sc/y9fyj1

Thank you!

Hi,

The “Global template” is the default setting. A mobile page requires a mobile header and footer template. At the moment there are only the blank mobile header and footer templates available for import https://prnt.sc/y4hchy -> https://prnt.sc/y4hhl1
Same for the footer.
So you can either import the blank header and footer templates and build them in the composer. Or convert a desktop header/footer template in a mobile template like this for example -> https://prnt.sc/y4i680 and customize it further. Same for the footer.
Please give it a try.

Thank you!

Hi,

The homepage is excluded from the mobile theme from what I can see, while the rest of the website uses it. I failed to see that it seems.

I also now notice that you used different sizes for the mobile logo on the responsive version and for the logo on the mobile theme
– https://soyunperro.com/wp-content/uploads/2021/01/Logo-SUP-New2.png.webp
– https://soyunperro.com/wp-content/uploads/2021/01/a1a2.png.webp

So this code solution will enlarge the logo to its original size when entered as I mentioned, just for the homepage.
I can make it larger for the mobile theme as well, for a better quality but the original size is too large.
Maybe setting the same logo as the responsive version uses, for the mobile theme as well, would be better if possible. Then it will look consistently and better across the website https://prnt.sc/y48zw5 after the enlargement.
If you switch then logo as I mentioned, enter that previous code where I mentioned, and this one in the mobile theme custom CSS – https://pastebin.com/BUnCDNyP

Normally the logos look better if originally they are of this size https://prnt.sc/y496qi but that is not actually required.

Let me know.

Thank you!

Hi,

It should be available, a mobile page is a page as well.
I checked and it is available https://prnt.sc/y06fzs -> https://prnt.sc/y06gcy
It also seems to work. So if with it disabled there are duplicates like this in the mobile page https://prnt.sc/y06ipb after activating it there are not https://prnt.sc/y06jkx

If for you it is not working we could take a look at it. Please send us an email at contact@tagdiv.com and provide a link to the respective page and admin login. Include a link to this topic in the email.

Thank you!

Hi,

Please check some guides, there should be plenty of them online. Try other solutions if the one you tried does not work for some reason and you are positive you have did it correctly. The WordPress method is like this
– https://mytechguy.co.nz/wordpress/how-to-export-posts/
Try it with a plugin for example – https://isotropic.co/export-wordpress-posts-with-featured-images/ Or with a different plugin that can do it.

Thank you!

Hi,

I believe that issue with the background is happening because of the CSS set for the row. I see that the row has a fixed width set https://prnt.sc/y05trs Did you maybe set this width? Please click on that row and check in the CSS tab https://prnt.sc/y05vei

Regarding the title alignment, I see it has a bigger right margin than the left margin https://prnt.sc/y05w6t Please click on the inline text element used, and check in the CSS tab as well.

In this mobile page, have you set a mobile header and footer template? there is something unusual there from what I can see. Please check in the website manager if a mobile header and footer template is set, for example https://prnt.sc/y0615d

Thank you!

Hi,

I see you are pointing to the category tag of the posts, in the screenshots. The tag that will represent the posts in blocks will be the primary category of the post https://forum.tagdiv.com/primary-category/

If you do not set a primary category for a post, the theme will display the first one alphabetically. Or if the post has only one category, that will be primary.

So basically if you want a specific category tag to represent a post in blocks, grids, other modules, you can use the primary category setting that is available for each post, in the post edit screen. Please try it.

Thank you!

Hi,

That is possible. A post template can be set in a few ways. Either in general if the posts are set to use the theme panel setting https://prnt.sc/y05jpe -> https://prnt.sc/y05k00
Or per post by selecting the post template directly https://prnt.sc/y05krb

So you can set a post template of your choosing, standard or cloud, for the posts you want.

The mobile theme uses its own post template, regardless of the template that is set for desktop. So the mobile theme + AMP posts will not be affected by the template the post uses on desktop.

Thank you!

Hi,

We could take a look at it, you can send us an email at contact@tagdiv.com and provide a link to the website, also admin login. Mention in the email an example of this happening, so we can try the same. Let us know, we will try to help.

Thank you!

Hi,

Could you provide a link to the respective page? Or if you do not want to post it here on the forum, send us an email at contact@tagdiv.com and provide it there. Admin login may be required so we can take a look at the page fully. Let us know. If you send us an email, please include a link to this topic in it.

Thank you!

Hi,

I believe you have also sent us an email regarding these questions. I have replied there. Please let’s continue by email is possible, that would be better. If you replied in the email I will check as soon as possible, and we will continue the discussion there.

Thank you!

Hi,

A manual sort is possible, but it will be fully manual. Meaning you will have to enter the post IDs in the block here https://prnt.sc/y0538o
The block will then always display those posts, until the IDs are changed or removed.
If the block is filtered by a category, it will display posts from that category, according to the sort method. All posts are treated equally, one is not one more important than the other as far a as block is concerned, and there is no way to make one more important than the other unfortunately.

Thank you!

Hi,

AMP seems to work for the pages as well, it is just that the pages have no content. The content that is displayed for pages when the mobile theme is active, will be the one entered in the mobile editor for each page https://prnt.sc/y04xe5
Each page will require content there, or it will be empty in this case.

Thank you!

Hi,

It should be there, unless perhaps it was removed by mistake. You can create it again if its missing, like so https://www.screencast.com/t/Y2QPRE7xeX

Thank you!

Hi,

That is correct, there is an option to create video posts with a featured video https://forum.tagdiv.com/featured-image-or-video/
The theme provides the standard, video, audio post formats.
A gallery post format is not available unfortunately.
However, using a standard post template for example one that does not display the featured image, like these ones https://prnt.sc/y04j4o and inserting the gallery at the top of the post content, it will be same as a featured gallery, as the gallery will be at the top of the post. You can still set a featured image for the post, so it will have a thumbnail, but in the post page it will not be displayed using those post templates, the gallery will be first.
Or you can use any cloud post template, as the featured image element can simply be removed from them in the composer.

Perhaps there are gallery plugins that can automatically transform previously created default galleries in their type of provided gallery. That may not work with our gallery element, but default WordPress galleries could be converted maybe. I haven’t tried such plugins however, so I can’t say for sure. Installing a dedicated gallery plugin will allow further galleries to be created with it, but converting older galleries from posts and pages as well, I can’t say if that is possible exactly.

Let us know if you have more questions.

Thank you!