Hi,

Author pages are created automatically by WordPress, by default. The theme provides the template for it.

You can use either the default template, which looks like this https://demo.tagdiv.com/newspaper/author/admin/

Or a cloud author template, there are quite a few to choose from https://cloud.tagdiv.com/#/load/Author

The template can be set in the theme panel https://prnt.sc/w2eese

Let us know if you have more questions, or if you need help with the template.

Thank you!

Hi,

Are you referring to the title attribute of the image? Or to a title to set for the single image element? I will refer to both cases:

1. The single image element doesn’t load the title for the image, this may be added, I can’t say for sure at this time.
The inline single image seems to load it https://prnt.sc/w2e89a -> https://prnt.sc/w2e800 It will load the title that is set for the image https://prnt.sc/w2e9ib

2. If you are referring to an actual title to display above the element, you could use a title element https://prnt.sc/w2ebca or even a column title element.

Thank you!

Hi,

The article bottom ad, as the other article ads, is part of the content of the post, it is inserted in the post.
The author box is not part of the content, it is a different element, and it can be displayed anywhere around the post content, like at the top, below it, in the sidebar. But it cannot be displayed inside the post content.

There may be solutions, like for example in a cloud post template, by not using the actual article bottom ad spot, and using an ad box at the end of the post https://prnt.sc/w2dxdg and the author box above it https://prnt.sc/w2dyng

In the cloud templates library there are quite a few designs for posts, maybe you can find one that you like there, and use it https://cloud.tagdiv.com/#/load/Single

Let us know.

Thank you!

Hi,

That can be disabled. Edit the post template with the composer and disable it. For example, from a post page these are the steps
– https://prnt.sc/w2drci
– https://prnt.sc/w2drnh
Most newer demos have infinite load active for posts, but that can be disabled if it is not needed. Please try it.

Thank you!

Hi,

Some more details would be very helpful, for a better understanding. Also screenshots, and a link to the website if possible.

Are you maybe referring to blocks? The content of a page that is built with the composer, can be customized with the composer. Here are some guides
– https://tagdiv.com/tagdiv-composer-page-builder-basics/
– https://forum.tagdiv.com/block-settings-tutorial/

Thank you!

Hi,

If the mobile theme is active https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/ the sidebars will indeed not be displayed, only the content.

The mobile theme uses it’s own templates, and the post template it uses at this time does not display the sidebar of the post. Maybe there will be modifications made in this matter, remains to be seen.

If you are not using the mobile theme, then please provide a link to the website, so we can take a look at a post page on mobile.

Thank you!

Hi,

There may be issues with Instagram in the social counter, unfortunately. This is a known issue. For the time being please set a fixed count value of your choosing for Instagram, in the counter https://prnt.sc/w2dhhb Sorry for the inconvenience.

The translations can be customized or set in the theme panel, including for the counter https://prnt.sc/w2diqx
Please check there, there should be no problem https://forum.tagdiv.com/customize-a-translation/

Thank you!

Hi,

The theme provides a few sliders.

One would the slide element, which looks like this
– https://demo.tagdiv.com/newspaper/ios-slider/

There is also the revolution slider, which is used by us in a few demos, it is a very powerful plugin for creating sliders
– https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
– https://forum.tagdiv.com/import-revolution-sliders-on-demos-prebuilt-websites/

Worth mentioning is also the pagination that is available for blocks. For example this block design that is used in a theme demo
– https://cloud.tagdiv.com/block-66-home-decor/

These would be the choices. You could always try some plugins if you require a specific slider that the theme does not provide.

Thank you!

Hi,

If that happens even in a new page, then it would mean there is a general issue, and not something in the page content that causes it.

The quickest way for us to try and find out why it happens, would be for you to send us an email at contact@tagdiv.com and provide a link to the website and admin login. We will try the composer, and make some tests to hopefully identify the problem.

Thank you!

Hi,

The screenshot you provided cannot be viewed – https://prnt.sc/w2d3zv I believe there are issues with Gmail and Google drive at the moment. Our email does not work as well.

Are you referring to the author box displayed in the post page? Could you provide a link to where the count is displayed on the website just to be sur? If there is no setting to remove it, some CSS would work just as well.

Thank you!

Hi,

From what I know the linkedin share uses he same og meta properties as most socials do
– https://www.linkedin.com/help/linkedin/answer/46687
I am testing some posts on my test install, with the linkedin post inspector
– https://www.linkedin.com/post-inspector
The Yoast plugin in installed, and outputs all the og meta, so it seems to look fine when a post is shared in linkedin – https://prnt.sc/vl8mdu

Could you provide a link to the website so I can check it?

Thank you!

Hi,

@bonvoyagefroggy
Please update the theme as soon as possible. The version you are using (9.2.2) is quite old and may not work properly with the latest WordPress version. I see you have updated WordPress but not the theme. We usually release a theme update when major WordPress updates take place, like WP 5.5. Updating both is recommended.

Same for everyone basically, if you are using older theme versions, either Newspaper or Newsmag, please update as soon as possible.

The changelogs for the themes can always be seen here
– https://tagdiv.com/newspaper/
– https://tagdiv.com/newsmag/

If after updating there is still an issue with the composer, or other issues, please send us an email at contact@tagdiv.com and provide a link to the website and admin login, so we can take a closer look at it. Let us know and we will try to help as much as we can.

Thank you!

Hi,

Those 2 links I provided were an example of me mentioning that this issue does not happen in my test install.

I see now that it does however happen on your website https://prnt.sc/vklli4
I thought it was because of the apostrophe itself, it seems to look like this https://prnt.sc/vkltkx while typing it should be like this https://prnt.sc/vkluxz
That doesn’t solve it however.

It seems to be something with the font used, very unusual. If I change the font the space is gone https://prnt.sc/vkm41d and if I change it back it reappears https://prnt.sc/vkm2tq

Could you maybe consider using the default Noto Serif font instead of the traditional Chinese version? That seems to solve it, and there aren’t many differences between them. I have set that one at the moment, please check and let me know.

Thank you!

Hi,

That depends. Are you using the mobile theme plugin or not?
Without mobile theme the color settings are here https://prnt.sc/vjwc7h
With the mobile theme they are here https://prnt.sc/vjwd9p
Each color setting has an opacity slider that can be used -> https://prnt.sc/vjwcp7

Thank you!

Hi,

That is possible, flex blocks have such an option, for example https://prnt.sc/vjw8tt The option is in the layout tab, there you can set an image radius of your choosing. Please try it.

Thank you!

Hi,

Currently I see the player appears in the homepage blocks https://prnt.sc/vjw6k3 The website is using the latest theme version. Have you maybe solved the problem? What was the cause exactly? Please let us know. Also if there are any other issues after you updated, mention those as well, with as many details as possible.

Thank you!

Hi,

Usually that happens due to low wp-memory, however there can be other causes. We could take a closer look at it, and try to find why it happens in this case. Please send us an email at contact@tagdiv.com and provide a link to the website, admin login, also cPanel if you use it, or any server manager. We may need to also deactivate plugins, in order to rule out a plugin conflict. Please also include a link to this topic in the email.

Thank you!

Hi,

Do these performance issues get reported if you switch to a different theme as a quick test? I believe they might, in that case you could check some general suggestions, for example here are similar topics you can read
– https://wordpress.org/support/topic/critical-issue-active-php-session/
– https://wordpress.org/support/topic/the-rest-api-encountered-an-error/
– https://wordpress.org/support/topic/loopback-request-error-401-updates-prevented-by-disabling-wp_version_check/

Thank you!

Hi,

Might be, the most popular requests are added on the list and are considered. I will check, if this request is not there, I will add it.

Thank you!

Hi,

So for example in a case like this https://prnt.sc/vjvv85 there is a space before the apostrophe?
Seems to look fine for me https://prnt.sc/vjvvvn Or maybe I am doing it wrong.
Could you provide an example of this happening? A link to a post/page where it is happening would be helpful, so we can inspect it. Please let us know.

Thank you!

Hi,

Unfortunately not, the users have to create an account on the website. Users that are authors or above can then create and publish content on the website, lower roles can submit the created content for review. The theme follows the default WordPress user role capabilities https://wordpress.org/support/article/roles-and-capabilities/ It won’t interfere with them.

Thank you!

Hi,

I have checked the email, besides the email you have sent us previously, in which I have replied, I did not find others. Please provide an admin user for the website in the same email if possible. That will be easier and faster. Let me know and I will check as soon as possible.

Thank you!

Hi,

I removed the URLs.

I also removed the grid, please check again https://prnt.sc/ueoaun Should be the way you want it now.

Thank you!

Hi,

That is a cloud header template, please edit it with the composer and set the menus there
https://forum.tagdiv.com/header-styles/
After opening the cloud header in the composer, click on each of the menu elements in it, and set the desired menus for them https://prnt.sc/uea3v2

Thank you!

Hi,

That is not possible. The top grid has a limit of 6 posts, and the latest articles section cannot be disabled. It will require modifications to the mobile theme files in order to achieve that.

Please have a little more patience if possible, from what I know there will be more options added for the mobile theme in coming updates. If you do not like how the mobile theme looks at the moment, you could deactivate it in general, pr for the pages/posts you want.
Hopefully the capabilities you are looking for will be possible after the coming changes for the mobile theme.

Thank you!