Hi,

It seems there is an issue with the news ticker element, the color is not applying for the text when configured in the composer. I will add this issue on our list and it will be fixed as soon as possible.

In the meantime as a quick fix, if you want to change the color of the text in the news ticker use a code like this
– https://www.screencast.com/t/qzZS9nOT
Enter it in Theme panel->Custom CSS section

.td-trending-now-title {
color: white;
}

Thanks

Hi,

It is not advised to make modifications to the grids and blocks in terms of layout. This may break the elements. They are predefined and are designed to use fixed thumbnail dimensions so there will be problems.

There are many blocks, grids and full grids that you can use to display posts, please choose from the available elements
– https://demo.tagdiv.com/newspaper/block-1/
– https://demo.tagdiv.com/newspaper/big-grid-1/
– https://demo.tagdiv.com/newspaper/full-big-grid-1/

There is a multi-purpose plugin demo video here
– https://www.youtube.com/watch?v=C0ARTSimnUY&index=4&list=PL6CsDkMaejhr2ExZCO73U11SSVKB9r_NE&t=134s
Also a composer tutorial video and block settings guide
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
– https://forum.tagdiv.com/block-settings-guide/

Thanks

I could give you a code for that if possible but I will need more details. Provide a link to your website and details or screenshots of the padding you want to reduce, for a more accurate solution.

Or try creating a code with the browser inspector, this is a guide
– https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/
Note there are sections in the theme panel, called Advanced CSS code. There you can enter code to affect certain devices (widths) only.

@D Dev Dailymotion is implemented in the theme socials, in the latest theme version
– https://www.screencast.com/t/31d0acn2
Please check the theme social networks section
– https://www.screencast.com/t/27j4MUKPCV

The default placholders are found here in the theme
– https://www.screencast.com/t/7EPGtC5naw5
These images could be replaced with your own if that is what you want, just be sure to use the same name, size (dimensions) and format for the images. Those image will be used when there is no featured image set.

If you could provide a link to your website I will try to give you a solution for the header space. It would be more accurate that way.

Hi,

Do you mean the top bar? The theme displays social icons in the top bar or footer section.

The mobile theme plugin is optional, so you can choose not to use it, use the default responsive version instead. The socials that are displayed in the mobile menu will be the same, the ones you enter links to in the theme networks section
– https://www.screencast.com/t/y0LI7U3lTA

Thanks

Hi,

The smart list will work on posts only, not pages. The option to create one appears only on posts
– https://www.screencast.com/t/MR6u9YoI9qd
On pages you can use the composer to place any elements you want. So either create the page with the composer, or consider creating a post instead of a page. That way you can create smart lists or use post pagination
– https://forum.tagdiv.com/smart-lists/
– https://forum.tagdiv.com/posts-with-pagination/

Thanks

Also test with no other plugins active if possible, plugins are the main source of delay when loading a website. Leave only theme plugins active and check the speed. Ads loading on the page can have an impact as well.

The News ticker theme element does not have an option to change the scroll direction on automatic mode. It will scroll right to left forward, and left to right backwards (when using the navigation).

The theme by itself has some translation options, for the elements it uses (not content)
– https://forum.tagdiv.com/loading-translations/
– https://forum.tagdiv.com/customize-a-translation/
It is also compatible with the WPML plugin. You could try other plugins as well and make tests. Try the one you mention or others.

The issue you mention with 500 error, was fixed for the majority of users after the last update. Also there were improvements in the matter of speed that were made. So please re-download the theme and install it again to make sure you have the latest version.

We could take a look if you can send us an email at the address mentioned above, maybe we can identify what is the problem. Be sure to include a link to this topic in the email. If we cannot, we will be able to provide a refund. Sorry for the inconvenience.

Thank you!

Hi,

I believe you are referring to the post being randomized. Please edit the page with the tagDiv composer and select the post sorting you want for each element
– https://forum.tagdiv.com/block-settings-guide/
There might be a random sort order now, that would be why the posts are randomized with each refresh.

That title is centered by custom design, not a theme or composer option. Each demo contains custom design for styling. Try entering this code in Theme panel->Custom CSS and it should center the title

.td-blog-fitness .td-stretch-content .td_block_text_with_title .block-title{
text-align: center!important;
}

Let us know if there is still a problem and we will help you.

Thanks

That is possible as well. You can display an image with a link if you want. That is how the default theme demo ads are made
– https://www.screencast.com/t/3vzXlisSaSt
You can even wrap the code is conditions based on device, so you can display different images fore each device (width)
– https://www.screencast.com/t/24lwWolqsCfM
– https://forum.tagdiv.com/using-other-ads-non-adsense-ads/

The logo doesn’t seem to be blurry from what I can see
– https://www.screencast.com/t/WHMDlguBj
You could use a bigger logo size, it will still be limited in size but it may look sharper. For example this is the logo size used in our AMP demo page
– https://www.screencast.com/t/8WIu9CBK

You have to enter the code you want between the accolades and it will apply to the mobile grid. The code as it is does nothing. You mentioned you want to customize the article titles of the mobile grid, that code will do that. Enter your customization as mentioned between the accolades and then in the custom CSS section.

This is a guide presenting the browser inspector tool
– https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

If you would mention what modifications you want to make to the titles, I will try to help you.

So you mean in the backend, in the posts page. Unfortunately the theme does not have such an option. Maybe that would be possible with a plugin or code. You could search online for solutions, you could find something useful.

Hi,

The desktop homepage should not affect the mobile homepage, when the mobile plugin is activated. The mobile front page is not related in any way to the desktop one. It is unusual that the mobile theme front page would contain the desktop content.

If the problem persists when the mobile plugin is active, we could take a look at the issue. Please send us an email at contact@tagdiv.com and provide admin login information.

Then something else is causing the website to load with no content. Please try and re-install the theme, if possible by FTP
– https://forum.tagdiv.com/install-via-ftp/
Do not make any modifications to the theme files after installing, if you use a child theme temporarily switch to the main theme. Leave only theme plugins active as well. There should not be any problem anymore.

If there is, please send us an email at contact@tagdiv.com and provide admin login information and FTP access. Make a backup of the website before. We will take a look at the issue.

That is unusual, so the multi-purpose plugin is active
– https://www.screencast.com/t/GfgRh0rdF
And these elements are not displayed in the tagDiv composer
– https://www.screencast.com/t/WsDuBWjY
It could be a plugin conflict, try deactivating all plugins except theme plugins. Reinstall the tagDiv composer and multi-purpose plugin from the theme package you are using. Let us know the results.

Hi,

Where exactly are you removing the shortcodes from? The mobile theme will not render page builder shortcodes, so please make sure you are not inserting them in the mobile editor
– https://www.screencast.com/t/Xh3EyQXhb4
– https://forum.tagdiv.com/the-mobile-theme/
The actual desktop page will not be displayed by the mobile theme plugin, so those shortcodes would only appear if you inserted them in the mobile editor section. Let us know what you find.

Hi,

The widgets will be seen once you save and view the page, in the actual page editing screen the widget sidebar element will appear like this
– https://www.screencast.com/t/sNZfK16QXSbu
Please let us know if you have further questions.

Thanks

This should not be a problem, the full theme package contains exactly what I mentioned above. The other one contains only the theme zip file, nothing else.

If you updated to the latest version and there is still a problem, please send us an email at contact@tagdiv.com and provide admin login information, as well as FTP access. Make a backup of the website before.

Also include a link to this topic in the email.

There is no solution I could provide you with in that case, we have not tested any ad inserting plugins so I don’t know how that works. If the plugin has no options to control where the ads are inserted, then perhaps you should consider trying different plugins.

Hi,

First please make sure you are uploading only the theme actual file, not the whole package
– https://forum.tagdiv.com/install-via-wordpress/
There could be a limit set by the hosting in terms of the size you can upload files (upload_max_filesize ), you could check that as well by contacting them. These would be the recommended configuration
– https://forum.tagdiv.com/system-status-parameters-guide/
Also test with all plugins deactivated to rule out a plugin cause. Let us knos the results.

Thanks

Hi,

In core the themes are similar but there are details in each theme that are specific only for one or the other. These details are what makes them different.

The design possibilities with the Newspaper theme are many, there are also many pre-made demos available for install
– https://demo.tagdiv.com/select_demo/select_demo_newspaper
The tagDiv composer and multi-purpose plugin have a lot of options, many more are coming in future updates.

Thanks