Hi,

Indeed the Latest articles are displayed when the required page template is selected. Change the page template to a different one if needed. That can be done in these locations
– https://www.screencast.com/t/h2SAnWGnH
– https://www.screencast.com/t/cEOLC0YEJR

Thanks

Hi,

From what I can see the “viaggi” category displays 5 posts
– https://www.screencast.com/t/ZKoujBAU
There are 3 posts in the top grid and 2 below it. All the posts that are included in this category should appear in the category page. That would be the case by default.

Thanks

Hi,

Once activated, the mobile theme will apply to all the website. You cannot exclude certain pages from the mobile theme. Mobile pages will only show content entered through the mobile editor
– https://www.screencast.com/t/p0bC2TV1kJ
Note that the mobile plugin is optional, you can simply deactivate it if you want to display the same content from desktop.

Thanks

Hi,

That would be the proper file, about the size you mention
– https://www.screencast.com/t/Fb2OB4ePxQ
There are two methods of installing the theme, either through WordPress or FTP
– https://forum.tagdiv.com/install-via-wordpress/
– https://forum.tagdiv.com/install-via-ftp/
The most recommended would be by FTP. If you are receiving that message, maybe the theme size is over the limit in size (post max size). Ask you hosting provider to increase the allocated resources according to this guide, if needed
– https://forum.tagdiv.com/system-status-parameters-guide/
Then try installing the theme again through WordPress or try by FTP as well.

Thanks

Hi,

If you use caching, then the view count may not display accurate results thus explaining the issue. Activate this option in the theme panel (clear all caching after doing this)
– https://forum.tagdiv.com/ajax-view-count/
Inspecting your website again the counter seems to work as intended
– https://www.screencast.com/t/J3lOBQplG0z
– https://www.screencast.com/t/Hjib7klL
Once counted the views should not be lost or modified, they are saved in the database for each post.

Thanks

Hi,

@soale The modules will display as mentioned above, placeholder images. These are found here in the theme
– https://www.screencast.com/t/7EPGtC5naw5
These images could be replaced with your own if that is what you want, just be sure to use the same name, size and format for the images.

Posts are meant to have featured images, the theme does not have any options in case they do not, it will show a placeholder instead.

Thanks

Hi,

Then maybe it was a coincidence that the issue started after installing that plugin. Try deactivating all plugins leave only theme plugins active. Clear all caching installed. Deactivate any minification set, either by plugin or maybe Cloudflare. Temporarily remove custom code entered in Theme panel or theme files.

Check the theme panel parameters as well
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the allocated resources if needed.

There also seem to be some 522 errors present
– https://www.screencast.com/t/zJWjmrvmDS
More about that here
– https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out

Thanks

Hi,

That happened because you did not use a valid hex code for the color, in the theme panel
– https://www.screencast.com/t/oPC0yEt4dv
That should be like this #452281. You can still use the code provided by epickenyan, just wanted to clear that up.

Thanks

Hi,

The forum is custom designed including the header. A similar header style available in the theme would be style 6
– https://forum.tagdiv.com/header-styles/
Or maybe another one with some modifications to it. A header ad is not a must, you can either use one or not. If used, different header styles may display the ad in different locations.

Thanks

Hi,

I see you have disabled the author name for blocks/modules, for the post page there is another setting in the theme panel
– https://www.screencast.com/t/tHrZTWF1l7x
Disable that one if you do not want to display an author name on individual post pages.

Thanks

Hi,

Place the shortcode in a text element (like column text) and check the results. This is an example for a contact form with a shortcode
– https://www.screencast.com/t/SA0G6t7iXwY
Be sure to save the page and view it after placing the shortcode
– https://www.screencast.com/t/V8BQp2vC9F
– https://www.screencast.com/t/G2uLHapX

Thanks

Hi,

If you sent us an email at contact@tagdiv.com we will continue the investigation and discussion there. Provide admin login if you have not in the initial mail.

Thanks

Hi,

The menus indeed can be set in Appearance->Menus, there you can edit the menus and their locations. Save the settings once made, there should be no problem doing that.

Or set the menu through the theme panel, each location has a setting, like this example for the header
– https://www.screencast.com/t/i3GjpOaU

If you already tried this and the menu is not setting, try deactivating all plugins, leave only theme plugins active. Check the theme system status
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the WordPress allocated resources if needed, according to the guide. Then check if you can set a menu properly.

Thanks

Hi,

@m2sahin Follow the steps as shown above and make the modifications to the files. By default the login is displayed only in the top bar, not the main header menu.

This can only be done through customization, the method shown above should still work, give it a try if you want to do this.

Thanks

Hi,

Adsense ads are not supposed to be placed in a floating container, that is what Google recommends in the matter.
The smart sidebar can only be enabled or disabled, parts from it cannot be sticky while the rest is fixed.
Also two sidebars cannot be used on a post page. There will be content and sidebar (left or right), or no sidebar at all.
Something like that could only be done through theme modifications. Or maybe a user has managed to find a different possible solution.

Thanks

Hi,

The mobile plugin cannot be installed through the theme plugin installer
– https://www.screencast.com/t/iv2Xztcn5
Only three plugins can be installed from there, the tagDiv composer, multi-purpose plugins an social counter.
Regardless of this, all the plugins that the theme provides are located in the main theme packagem you can install the plugin manually
– https://www.screencast.com/t/C0gHyoCUy

Thanks

Hi,

It seems you cannot add tabs or tours in inner rows, I have tried it as well and it is not possible. They cannot be selected or dragged in inner rows
– https://www.screencast.com/t/sBouB3YrEx
You will have to chnage the layout, they can inserted in normal rows.

Thanks

I believe you are referring to this effect
– https://www.screencast.com/t/N5JM1wkkeZy
You could do that if needed, for the modules you want. For example in the Big grid
– https://www.screencast.com/t/n5owD6wIp
This is the code used for that

.td_block_big_grid_1 .td_module_mx5:hover .td-module-title a,
.td_block_big_grid_1 .td_module_mx6:hover .td-module-title a {
text-shadow: rgba(255,255,255,0.35) 0 0 15px;
}

You can modify it as you wish and enter it in Theme panel->Custom CSS. Use the browser inspector to help you with customization
– https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/
More about using text-shadow here
– https://css-tricks.com/snippets/css/css-text-shadow/
– https://css-tricks.com/snippets/css/css-text-shadow/

Thanks

Hi,

That would be right, yes. If you are still seeing these errors please try as suggested and contact the hosting provider, they might be able to help you with this problem. The base64_decode function might be disabled by the server.

Thanks

Hi,

On a sub-domain of the main domain there would be no issue. I believe installing the theme on two different domains at the same time, would be against Envato license specifications
But since it is for testing you can install it there regardless of being a different domain, no need to purchase a license only for testing.
As long as the theme is used to create a single end product there will be no problem, according to Envato terms. More about the license terms here
– https://themeforest.net/licenses/terms/regular

Thanks

Hi,

Let’s take them one at a time. On the homepage from what I can see, currently there are no theme elements
– https://www.screencast.com/t/ChCZY8Q7Lb
So any font there in the page content cannot be changed through theme settings.

Next the post title font on the module (blog page)
– https://www.screencast.com/t/dLrdx08Uxe
The font loaded I believe is what you wanted, it seems to be the general font set here
– https://www.screencast.com/t/mS0sxl2iQE
That general font setting is overridden by the individual font settings, by module (that is module 12 you are using)
– https://www.screencast.com/t/Pynj9REG3

In the post page the article title seems to be set in general as well
– https://www.screencast.com/t/5il52AwRj
– https://www.screencast.com/t/stwPlUMoKBPr
Each individual post template can have it’s own font for the article title in the post page. That post template is post template 10, so it would be here
– https://www.screencast.com/t/n5uPXKgGL

On category page, the page title font settings are here
– https://www.screencast.com/t/EStYBmOitNsm

If I misunderstood or forgot something, please specify exactly which elements you are referring to, and I will take a look.

Thanks

Hi,

I have tested this as well, there are no breadcrumbs displayed on the shop page for me
– https://www.screencast.com/t/Ucn6g9rGHL
I don’t recall exactly if they were present before in the shop page, I could be mistaken. They do appear on the product page however from what I can see
– https://www.screencast.com/t/Dx7p0GaeZzGe

Thanks

Hi,

I have tested the weather widget in a sidebar. It first needs an API key from openweather, then a location
– https://www.screencast.com/t/PNZjNE0d
The widget displays properly for me once this information is entered
– https://www.screencast.com/t/o9iaqbdDTOiw
I have also tested the weather in the top bar location and on pages
– https://www.screencast.com/t/GMoRmVZg
So it should work for you as well. Try entering a different API key (you can create more API keys in your account) and location. Make sure the location is valid as well
– http://openweathermap.org/find
Try placing the widget on a page or use it in the top bar and see if it works there.

Thanks

Hi,

It all depends on how you want it to look, or what exactly it should contain. There are many text elements which can be used, also there are many text with images. Check the multi-purpose section in the tagDiv composer
– https://www.screencast.com/t/D6rHUF1q
Blocks and grids will only display posts, but there are many other elements that you can use to display simple text links. Try different items and pick the one you like.

Thanks

Hi,

There should not be any issues, if the system status parameters are set according to the guide
– https://forum.tagdiv.com/system-status-parameters-guide/
Check the permissions on the uploads folder, this could be the cause
– http://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/
Try installing the demo you want again while having all other plugins deactivated, leave only theme plugins active. If you have another demo installed, everything it has imported will be removed by the new demo.
If there still is a problem, please send us an email at contact@tagdiv.com and provide admin login information, as well as FTP access. We will take a look.
Also include a link to this topic in the email.

Thanks