Hi,

You mean to replace the thumbnails used on modules with the actual video? The theme doesn’t have such a feature, sorry. It’s possible with custom modifications on the code but it’s not an easy task. I suggest that you look for a professional developer to add this for you. We would have gladly made it for you but for the moment we cannot offer custom work, sorry for this.

Thank you!

Hi,

The images are loaded from our servers and in some cases because of the speed limitation the function which handles this process will run out of time returning an error. The images were highly compressed to ensure the smallest possible size.
Please try again and see if it works.

Thank you, Emil G.

Hi,

Please provide more details, some images with the code you’re trying to add and the area on which you added it.

Thank you!

Hi,

You have to use the API child-theme method – https://forum.tagdiv.com/api-header-style-introduction/ – https://forum.tagdiv.com/the-child-theme-method/

And check this section – https://forum.tagdiv.com/api-single-template-introduction/

Thank you!

Hi,

There’s no easy solution for this, you have to search and replace it in the theme files – http://screencast.com/t/pnJb0f8W

Use a code editor like notepad++ , it comes with a search and replace function, it will speed up the process. – http://screencast.com/t/SywTVTW2pB

Thank you, Emil G.

Hi,

Delete or comment the following code – http://screencast.com/t/rsjtusd8
It can be modified from child-theme but it’s a bit complicated, you have to copy and modify the function which returns the categories – http://screencast.com/t/Fo4iKQYsq – http://pastebin.com/ABERnLHL

Thank you!

Hi,

1. You’re using a custom page there and the mobile menu doesn’t display mega menus, it just displays the links. In your case it doesn’t know what the custom page contains and it displays only the main link.
The only solution may be to add two submenus to this item and hide them on desktop and tablet using custom css (display: none). The submenu links may be identical to the one used on the megamenu page and they will show up only on the mobile menu.

2. On multi-language you have to add translations for both languages, ex for English + German: – http://screencast.com/t/2wKLA7l9 – https://forum.tagdiv.com/how-to-translate-the-theme/
You have to add this dual translation for each element.

Thank you!

Hi,

For pages you have to run the update script – http://screencast.com/t/mEvkKunw2Q7T
It should automatically replace the old shortcodes with new ones.
This may not work for your posts content but you could try to search and replace (on database) the old shortcodes with the new ones. You could use a plugins like search and replace – https://wordpress.org/plugins/search-and-replace/
Before trying this backup the database. – https://codex.wordpress.org/WordPress_Backups

Thank you, Emil G.

Hi,

Replied via email. For others who may want to try this: make sure you just modify the existing code like this – http://screencast.com/t/ErYFjudLd

Thank you!

Hi,

Check the permissions on that file and on the files and folders included in the wp-content/upload folder – https://codex.wordpress.org/Changing_File_Permissions

Thank you!

Hi,

The theme js and the js coming from certain plugins depend on jquery. If you set it to async the js may load before jquery and errors may appear because of this. This is a general issue and there’s no solution for it yet. If you move them at the bottom most of the html content is loaded before executing the js and the penalty is smaller. Google may still penalize you if you have too many resources, even if all those resources are moved at the page bottom.

Thank you!

Hi,

The theme will not deactivate while migrating, the registration data is kept in the database. Something like that may happen only if the database is altered in the process.

Thank you!

Hi,

Please check my reply here – https://forum.tagdiv.com/topic/speed-booster-questions/

Thank you!

Hi,

1. It’s a syntax error, try to replace the whole code with this one – http://pastebin.com/9EGWatAr

2. Set it like this – http://screencast.com/t/Uk7E4WVLodM
The errors appear on the modal(popup login). – http://screencast.com/t/sfGPIX13BpyQ

Thank you!

• This reply was modified 11 years by Emil G.

Hi,

You have to modify the theme code and unfortunately it’s not an easy task.
The easy solution would be to install a plugin which adds captcha for the default wordpress login area, the registration bots are targeting this area.
The theme popup registration/login feature was custom made and it shouldn’t be targeted by the registration bots.

Thank you, Emil G.

• This reply was modified 11 years by Emil G.

Hi,

It’s the only og present in the theme. Did you tried to disable the plugins?
Please provide the url so i can take a look.

Thank you!

Hi,

There’s no ideal image size, the modules have thumbs with different aspect ratios and a part of the image may get lost on the cropping process. You could read more about the featured image size here (it’s from Newsmag documentation but the principles are the same) – https://forum.tagdiv.com/image-size/

The “large in post size” it’s not a default size, please provide more details on it (plugin used, settings).
From your first image i see that the cropping option is disabled, enable it and check if the issue is still there (you may have to regenerate the thumbs).

Thank you, Emil G.

Hi,

The css issue may be caused by a plugin, try to disable all plugins except for Visual Composer and Bbpress and see if the issue is still there.
If you use a cdn or external cache disable it while testing.
If you use the child-theme switch to the main theme and see if the css is there.
Let me know if you find something.

Thank you!

Hi,

The theme uses featured images to display posts on pages, it generates thumbs from those images to keep the page size as low as possible.

1. First check if the gzip compression, browser leverage cache and image compression are set – https://forum.tagdiv.com/how-to-make-the-site-faster/ – https://forum.tagdiv.com/topic/tutorial-pagespeed-2015/

2. Then check if the thumbs used on your modules are enabled – http://screencast.com/t/4A8qWhlovXW (disable the unused ones)

3. Next regenerate the thumbs – https://forum.tagdiv.com/how-to-fix-strange-thumbnails/

4. Check the error.log to see if there are any strange errors which may cause high cpu usage.

Thank you!

Hi,

@sociler – Try the solution presented by “wildmercury”, let me know if it works for you.

Thank you, Emil G.

Hi,

You have to comment the following line: – http://screencast.com/t/7Tz3x3mfh

Thank you!

Hi,

@nebulonni
Please send an email at contact@tagdiv.com , paste a link to this conversation and provide wp-admin access so i can take a look.

Thank you!

Hi,

Please check if you have access to your error.log file, if you do paste a copy here so i can take a look.
You can find it via ftp or c-panel.

Thank you, Emil G.

Hi,

The best solution would be to create custom css for the elements you want to modify. Just use the browser inspector to check the structure, classes and the current css on the element you want to change. Then create a custom css and add it in Theme Panel -> Custom CSS. This ensures that you can update the theme and you don’t have to edit the files after each update.

Thank you, Emil G.

Hi,

Please send an email at contact@tagdviv.com , paste a link to this conversation and provide wp-admin and ftp access so i can take a look.

Thank you, Emil G.