Hi,

Thanks Christopher!

@Webzovoort Please also send your site’s URL and make sure you also have this issue without any plugin active to make sure that this is not due to a plugins.
Please let me know!

Thanks

Hi,

Thanks Christopher!

@itrejomx
Please use this guide: https://forum.tagdiv.com/how-to-make-the-site-faster/
You should also take a look upon this topic: https://forum.tagdiv.com/topic/pagespeed/
Please also consider deactivating the plugins and emptying your cache and also purge files if you use any cache or CDN services and use the speed booster plugin at first without any additional plugins to avoid conflicts.
Hope this helps!

Thanks

Hi,

I just wanted you all to know that we did our best to make it so that it would please everyone.

@enterpr1se Mostly the settings are the same, you do need to regenerate thumbnails again.

Thanks

Hi,

Unfortunately this is not added by the theme. You should check plugin’s settings for that as you might have an option for your problem or you could address this question on plugin’s support page: https://wordpress.org/support/plugin/woocommerce

Thanks

Hi,

Please make sure you use this guide any updated the theme manually via FTP: https://forum.tagdiv.com/how-to-update-the-theme/
Please make sure you updated the theme right then check if you still have this same issues but without any plugins active, leave active just the Visual Composer plugin.
Please let me know if you still have issues!

Thanks

Hi,

Please provide the right URL for your site as the one you initially provided doesn’t work.

Thanks

Hi,

You get this result because you assign this menu items: http://screencast.com/t/mitMGckIZ as sub items, like this: http://screencast.com/t/WXeXBbfypylK
You need to set those sub items as subcategories of the “Bulldog Care” category then set that category as mega menu, like this: http://screencast.com/t/2ez7e1Dys
Result: http://screencast.com/t/ep4imez2gmLs
Hope this helps! Please let me know!

Thanks

Thanks a lot Christopher for all your help! We all really appreciate your help around here!
Happy holidays to you too!
Thanks again! Good luck and success in in everything you do! 😉

Hi,

Could please provide your site’s URL so we can also check this? Please let me know!

Thanks

Hi,

Thanks Christopher!
@nache In some cases seems that the problem for this is the plugin SEO by Yoast. Please make sure you have this option unchecked: http://screencast.com/t/FDM20jqmxo and check again.
Hope this helps!

Thanks

• This reply was modified 11 years by Lucian.

Hi,

Thanks Christopher!

@livingsmarttv You could as Christopher suggested find a plugin for it until we have a solution for this. We have it on our list and hopefully we will have it fix in the next theme version.
Sorry fro the inconvenience.

Thanks

Hi,

Thanks Christopher!

@runnershigh You can use the .header-logo-wrap class but I have inspected your site and found that you don’t have any space left at the bottom of your logo just a margin at the top: http://screencast.com/t/xK6r1Vjc which you can set to 0 using the .header-logo-wrap class.

Thanks

Hi,

@sveen
Can you please send the screenshot of this again? I can’t see the one you initially left and can’t recreate this.

Thanks

Hi,

Please provide your site’s URL so we can check this and also check for this by disabling all plugins and emptying your cache.
Please let me know if you still get this error.

Thanks

Hi,

First please make sure you use it like this: https://forum.tagdiv.com/how-to-manage-the-social-counter/
If still doesn’t start working please send an email at contact@tagdiv.com specifying this in your subject and we will send you the fixed version of this plugin as we had some issue with it and we managed to fix them but the new version of this plugin won’t be available until next theme update.

Thanks

Hi,

Thanks Christopher!

@jb As Christopher suggested you can edit the style.css file and remove the media query’s which add style for tablets. Remove all css inside this:

/* responsive portrait tablet */
@media (min-width: 768px) and (max-width: 1018px) {

}

Thanks

Hi,

You can go to Facebook Comments plugin settings and disable the automatic position like this: http://screencast.com/t/xhduGF2G then use the short-codes to add the fb comments after the social sharing buttons in the post template: http://screencast.com/t/lOfxcqKx5w

Thanks

Hi,

I have tested this using the latest theme version (4.5) and haven’t had any issues with it. You should consider deactivating all plugins, empty cache/purge files if you sue any cache and/or cdn services as this could cause this.
Please make sure you do this and then check if you still have errors when setting a feature image for your products.
Please let me know and also provide your site’s URL.

Thanks

Hi,

1. The theme doesn’t have an option for that an you can change it via custom css for all menu items, follow the topic form the URL as I have posted a solution on how you can do this here: https://forum.tagdiv.com/topic/several-issues/
You can do it for individual menu items but it will not be easy and you need custom work for that.

2. Like this: https://forum.tagdiv.com/topic/ad-on-homepage/#post-24051

3. With this css: http://screencast.com/t/SKMarcdAd4

.block-child-cats a {
font-size: 18px;
}

4. Can’t recommend you one as we haven’t made tests with none, you can search online and test it to see if it works.

5. You need a plugin for that, not sure which one it’s used on the site you have provide the screenshot but you can try to find one online: http://www.bloggingwizard.com/top-wordpress-social-sharing-plugins-2014/

6. You can try to edit the td_module_blog.php file and change this: http://screencast.com/t/8P4veeALzl1L as the theme panel dosen’t have an option for this.

7. Can’t recommend any plugin that dose that, I suggest you do a google search and find one online.

8. You have to use that plugin if you want a similar functionality as the theme doesn’t have an option like that for the comments box.

9. Just add your gif image to your post using “add media” the same way you upload and add a normal jpg image: http://screencast.com/t/nkrXbZQbWHt

10. Replied here!

11. You can use the same method offered for the big slider’s big image and change the css for other images as you like using this @media css snippets to target just the mobile screens:

/* responsive phone */
@media (max-width: 767px) {
/* add you css code here */
}

If you don’t have any html/css basic knowledge and don’t know how to do this we suggest you to hire someone to help you with it as this needs custom work and we cannot offer any type of custom work at this time because we work hard on development, updates, fixes and support and we don’t have time left. You can also get a freelancer from sites like: http://studio.envato.com/ if don’t have anyone to helps you with this.

12. Unfortunately I can’t helps with this also as I can’t recommend you any. You should search for a similar one online.

13. This is a block 1 widget and you can change it from appearance > widgets > then go to the sidebar you use there and search for block 1 widget then for “custom title filed” and change the title like this: http://screencast.com/t/mSQHBYBG8w

14. Via custom css using this custom css in theme panel > custom css filed: http://screencast.com/t/HO4TJR2yc

.prev-post div, .next-post div {
font-size: 33px;
}

15. Use this css: http://screencast.com/t/uQNePflX

.next-prev a {
display: none;
}

16. Unfortunately the theme doesn’t have a feature like that, you can try to find a plugin that dose that or you could use our social sharing buttons, add them there and use css to style them. You will also need custom work for this.

17. You can edit the post template file you are using and move this line, like this: http://screencast.com/t/OqnqyBtd and then use css to style it as you like. We suggest to get someone to help you with this if you don’t know how to do it.

18. The theme is already responsive build so I’m not sure what your issue is, please provide more details.

19. You can remove the underline for title on hover via css like this: http://screencast.com/t/4cxK85zYOuX
But to change the color when hovered to the category the post is part from you need more css and custom work.

.td_mod_wrap .entry-title a:hover {
text-decoration:none !important;
color: red;
}

20. You can your answer here: https://forum.tagdiv.com/topic/show-category-name-in-homepage/

Thanks

Hi,

@axonic
You can use custom fonts: https://forum.tagdiv.com/how-to-use-custom-fonts/
You can enabled google font settings: http://screencast.com/t/7pAWsLjZ98

Thanks

Hi,

This issues with styles is due to theme’s rtl style sheet, as the themes original style sheet, when using the plugin, gets moved to the footer and because of the cascading property of the css the rtl css gets overwritten by the initial style.
Until we can provide a fix for this you could try not to move the theme style to the footer, like this: http://screencast.com/t/VShNyJkRQrf avoiding the styles issues and still use the plugin for js files an other css files.
Hope this helps!

Thanks

Hi,

I have checked your site’s source and seems that the speed booster plugin does do what it should: http://screencast.com/t/2eCCByZYKi
As you can see in the screenshot the js/css files are located in the footer, excepting this jquery script and some css files: http://screencast.com/t/eT2Ke74xTH
Please make sure you add the id’s for style sheets. Regarding the js jquery file please note that it’s set like that and if this is used with rev slider is not moved as it cause conflicts: http://screencast.com/t/coGyMTluP67N
Also note that minifying your js/html/css can also cause issues so make sure that you disable the minification of this resources then deactivate all plugins then activate them one by one and try to move them to the footer using speed booster plugin and also consider that some css/js files are already added to the speed booster plugin and you shouldn’t add them again.
Hope this helps!

Thanks

Hi,

Please deactivate all plugins then use this guide and based on id’s to move js/css to the footer as this guide doesn’t guarantee that this will work for all js/css added by other plugins.
You should also follow this topics to find more info about this and also different solutions regarding issue that you may encounter while searching for “How to get the best pagespeed score”:
* https://forum.tagdiv.com/topic/can-i-add-plugins-css-to-footer/#post-6348
* https://forum.tagdiv.com/topic/pagespeed/
Hope this helps!

Thanks

Hi,

We know about this and we have it on our todo list and we are trying to fix this in future updates, until then you can set an custom excerpt for the posts you have this issue with using the excerpt filed from post editing panel: http://screencast.com/t/dICA2rNDw
Hope this helps! Sorry for the inconvenience!

Thanks

Hi,

I understand, in this case please send a email at contact@tagdiv.com specifying in your message that you want a refund.

We are sorry for the inconvenience!
Thanks for the message!