Hi,

The WPBakery Visual Composer plugin is included within theme files each time the theme updates and you don’t need to activate it just make sure you install the WPBakery Visual Composer plugin from the plugins folder that came with themes files like this: https://forum.tagdiv.com/update-the-visual-composer-plugin-wpbakery/

Thanks

Hi,

Please send an e-mail at contact@tagdiv.com specify this in your message and we will send you an blank page template.

Thanks

Hi,

Please follow this guide: https://forum.tagdiv.com/how-to-use-the-megamenu/

Thanks

Glad you managed to solve it!
Thanks for letting us know!

Hi,

Please use this css to fix it: http://screencast.com/t/3Hpz6F8uafQK

@media (min-width: 1200px) {
.td-boxed-layout .td-header-style-8.td-affix .td-menu-wrap {
height: 76px;
}}

Thanks

Hi,

Do you use a plugin for custom posts types or you have implemented them within your previous theme? As if you have added them within the theme you need to make the same changes to our theme also. If you don’t know how to do it we recommend to get someone to do it for you or the one who implemented this for you with the previous theme.

Thanks

Hi,

This is the link to the author of the post used in the author box section which you have disabled form your posts.
The issue is that somehow the URL generated is incomplete as it doesn’t gets the author of the post right.
You can try to re-save your permalinks structure and also make sure your code looks like this: http://screencast.com/t/TcweywatDOL
If you don’t need the author box at all you can remove it and so the URL will not be added to the page.

Thanks

Hi,

First of all try to deactivate all plugins, empty cache then re-save your permalinks structure then check again to see if you still get a blank page instead a 404 one.
Secondly, regarding update you can make a copy of your actual theme installation then update to the latest version and make the customization’s you need/want to the latest version as this would be the most ordinary way.
You also have the option to update using a patch and copy an overwrite just the files that have actually changed until 4.5 version. If you prefer this you can send an email at contact@tagdiv.com specify this in your email massage and we will send you a patch from 4.0.2 version to 4.5.

Thanks

Hi,

Regarding the Firefox slider issue you have I think it’s could be due to a plugin conflict so please deactivate all plugins then empty cache if you use any and check for this again. If this doesn’t happen anymore you can activate plugins one by one to see which one is creating a conflict.
The slider’s titles rows can be controlled from td_module_slide_big.php like this: https://forum.tagdiv.com/topic/changing-the-width-of-the-featured-post-title/#post-18499
Seems that your social sharing issue is due to some css: http://screencast.com/t/oOz120C25
You can fix it like this: http://screencast.com/t/AplJiCSfMEp

.td-social-sharing {
top: 0px;
}

Use this css for the menu border, just change the color border color to the one you want and for hover also: http://screencast.com/t/mF1GENRhXd1

.sf-menu li a:hover, .sf-menu .sfHover a, .sf-menu .current-menu-ancestor a, .sf-menu .current-category-ancestor a, .sf-menu > .current-menu-item > a {
border-color: #4db2ec;
}

.td-full-layout .td-menu-background, .td-boxed-layout .td-menu-wrap {
border-bottom: 4px solid rgb(229, 14, 55);
}


The menu font color can be changed from theme panel > custom typography: http://screencast.com/t/3RpxouZx
As for the mega menu direction I have searched a bit for a solution online but couldn’t find a simple solution. You can try to search for a solution yourself or you could hire some one to do it for you if you don’t know how to do it.

Thanks

Hi,

Basicly yes, just like switching to another theme using the Appearance admin panel, you won’t need an upgrade as it’s another theme.

Thanks

Hi,

You refer to this title: http://screencast.com/t/EFrv4D6kxmaT as this is not visible on mobile, just on desktops and it depends by the browser you use.
If you refer at the text logo, seems to me that the logo looks fine on mobiles screens also: http://screencast.com/t/qeXP1153mFFm
Please provide more details about this, a screenshot would also help.
Regarding the category issue please note that the menu from mobile contains the same content as the one from desktops just another design so what configuration you have fro the main menu the same will appears for mobile menus also.

Thanks

Hi,

You can do it via custom css, like this: http://screencast.com/t/2c3J0WHmBM0H

.widget_adrotate_widgets img {
text-align: center;
clear: both;
display: block;
margin-left: auto;
margin-right: auto;
margin-top: 6px;
margin-bottom: 6px;
}

.widget_adrotate_widgets {
margin-top: 10px;
margin-bottom: 30px;
}

Thanks

Hi,

You need to set it from woocommerce products settings, like this: http://screencast.com/t/5UHCPafEr
Please consider to go trough this guide: http://docs.woothemes.com/document/configuring-woocommerce-settings/
Hope this helps!

Thanks

Hi,

Please make sure you make a backup of your current theme installation so in case something goes wrong you can revert back to it then use this guide and updated the theme manually uploading the files via FTP: https://forum.tagdiv.com/how-to-update-the-theme/

Thanks

Hi,

Please try to modify the td_data_source.php and add the custom post type like this – http://screencast.com/t/gsm4VLXy9W34

$wp_query_args = array(
'ignore_sticky_posts' => 1,
'post_type' => array('post','another_custom_post_type')
);

I have sent you the same screenshot in the previous post so please make sure you add your posts type to the post type array: http://screencast.com/t/lM0FRbKb
You can read more about this here: http://codex.wordpress.org/Class_Reference/WP_Query
Hope this helps!
Sorry for the inconvenience!

Thanks

Hi,

Try this custom css in your theme panel > custom css field, this will enlarge the slider’s first thumb in height, like this: http://screencast.com/t/zC8N981nnm

@media (max-width: 476px) {
.td_block_big_grid .td-big-grid-post-0 {
height: 200px !important;
}
}

@media (min-width: 477px) and (max-width: 767px) {
.td_block_big_grid .td-big-grid-post-0 {
height: 300px !important;
}
}

You should consider disabling the right click protection plugin when you ask for my help because I can test my solution on your site.

Thanks

Hi,

The latest rev slider plugin version on codecanyon is 4.6.0: http://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380 the same one that you use and we provide with the theme.
Make sure you delete it and reinstall it from plugins folder within the theme files we provided as this should not happen.
If you still have issue with this please send an email at contact@tagdiv.com so we can check this. Please also send a link to this topic or specify your issues details.

Thanks

Replied! Thanks, as well to you too!

Hi,

Edit the td_module_2.php and td_module_3.php files and add the code then save: http://screencast.com/t/7KExIeXSP

Thanks

Hi,

Thanks for your suggestions. Regarding the timeline and specific post formats icons on thumbs I have added on our feature requests list and we will consider them for future updates.
For thumbnail inside the posts(feature image), if you don’t want it but you do want the thumbs on blocks/module then you can set the post format to gallery which will display only the thumbs on blocks.

Thanks again for your suggestion and for your message!

Hi,

This could help:
* https://wordpress.org/plugins/adrotate/
* https://www.adrotateplugin.com/

Thanks

Thanks Christopher for your suggestion! We are working on improving/renewing our documentation section and we will consider this.

Hi,

Please use this custom css: http://screencast.com/t/1GzahLigi0a

.header-style-3 .container-fluid {
text-align: right;
}

Hope this helps!
Thanks

Hi,

First please make sure you use it like this: https://forum.tagdiv.com/how-to-manage-the-social-counter/
If still doesn’t start working please send an email at contact@tagdiv.com specifying this in your subject and we will send you the fixed version of this plugin as we had some issue with it and we managed to fix them but the new version of this plugin won’t be available until next theme update.

Thanks

Hi,

I can’t access your site: http://screencast.com/t/TUmXP6Yzzzz so I can’t help you unless I can check and inspect the 2. Sliders on Firefox/ 3. Slider Titles/ 4. Social Icon covers the post issues.
Please let me know to check this when the site it’s running again.
Regarding the first issue you have with the custom fonts please note that we also know about this do have some issues with this. For a fix you would need to send us an email and request for a fix in this case. You can address us on email at contact@tagdiv.com

1. I need to see this so I can provide a better answer but yes you could write a better css selector and apply your style just to the bottom of the posts or if you want to remove the author box you can do it from theme panel: http://screencast.com/t/Rflo6pT3
2. Via custom css, like this: http://screencast.com/t/KEsLinjDvk

.td-big-grid-post {
float: right;
}

.td_block_big_grid .td-big-grid-post-0 {
border-left: 3px solid #ffffff;
border-right: 0px solid #ffffff;
}
3. Also via css, you could try something like this:

.td_mod_mega_menu .item-details {
float: right;
}

.td_mod_mega_menu .item-details .entry-title a {
direction: rtl;
}

4. From theme panel > theme colors: http://screencast.com/t/SJaMRIDpb
5. Use this custom css: http://screencast.com/t/61MBHpfBsMj

.sf-menu li a:hover, .sf-menu .sfHover a, .sf-menu .current-menu-ancestor a, .sf-menu .current-category-ancestor a, .sf-menu > .current-menu-item > a {
border-color: #4db2ec;
}

To remove the shadow use this css:

.td-full-layout .td-menu-background:after, .td-boxed-layout .td-menu-wrap:after {
display: none;
}

Thanks