Hi,

Unfortunately we don’t plan to change the grid system of the newsmag theme at the moment however if we decide different the future we will consider this.

Thanks for the message!

Hi,

That is the point, the newspaper theme uses other grid system which isn’t causing problems with this. Sorry!

Thanks

Hi,

I’m not sure also so I can’t provide you an accurate answer on this as I’m not aware of the steps you’ve followed or the actions you made updating it or also what modification you’ve done to the theme, so first I suggest you follow the guide below to update the theme and please also consider the the new version 6 of the theme is practically a new theme with a new grid, new design, new features, it was basically rewritten.

Any modification you’ve made to theme’s code would have to be done again and adjusted to its new code and you should also consider that the latest theme version doesn’t include rtl support and we haven’t tested it with any multilingual plugins so unfortunately in this case you would have to do the necessary changes yourself or get some to help you do it because we cannot offer any type of custom work at this moment. Sorry!

The missing thumbs you have in the slider: http://screencast.com/t/ImR740SX need to be enabled from theme panel. Please see this guide for more information on this: https://forum.tagdiv.com/theme-thumbs/

Updating the theme right shouldn’t cause you any issues so you can try to update the theme based on this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ backup your current install, run the import settings script, update plugins and check the result. You can always get back to the previous working theme version if something goes wrong as long as you backup it but doing the update as instructed the theme should work fine.
You should also consider into the process at the following aspects:

– backup your current theme/WordPress/database: https://codex.wordpress.org/WordPress_Backups
– setup a maintenance mode and you can use a plugin for that.
– empty all caches/purge files if you also use CDN host then disable any services of this type until you switch to the new theme
– disable all plugins
– install the theme then install the required plugins
– switch back the rest of the plugins and start other services

Hope this helps!

Thanks

Glad you did!
I’ve replied via email on the other matter!
Thanks for the message!

Glad you did!
Thanks for letting us know and for your message!

Hi marcosutter,

Please also provide a link and more details and also make sure you empty all caches if you use any and test again.

Thanks

Hi,

In the last update we’ve focused on theme’s performance child theme system and we’ve approached few visual issues.
We still have the comments link issue on our todo list and we have approached it and tried to find a solution for it or other implementation for it however we couldn’t find a fix yet because this comes from theme’s grid we’re not even certain if it can be fixed. We still have it on our attention and if we find a way will fix it as soon as possible.
Sorry for the inconvenience!

Thanks for the message!

Hi,

On your main site the sharer seems to work fine: http://screencast.com/t/C0ycBF3cA and to the test site the “Error parsing input URL, no data was cached, or no data was scraped.” check this explanation: http://screencast.com/t/9GxTOIxF – http://stackoverflow.com/questions/25747758/facebook-error-parsing-input-url-no-data-was-cached-or-no-data-was-scraped

Also mind this images title which have special characters in the title and which can cause issue regarding sharing: http://screencast.com/t/tE6797RtEX

Thanks

Hi,

Unfortunately there is no sort option or filter to have that result in the grid.
The most specific filtering which you can try within our theme is tag filter and you can use a specific tag, set it to just those posts you want in the grid then set the tag filter to that tag you’ve used: http://screencast.com/t/HvCyrCD303 the most recent 4 posts that have that tag will show in the grid so it’s enough to apply the tag to those posts you need in the grid when you create them.
Hope this helps!

Thanks

Hi,

Comment this line from the booster function file: http://screencast.com/t/DdDJpEBzxf it will remove the offset.

Thanks

Hi,

Please replace the code from this file: http://screencast.com/t/xPULziw7auH with this one: http://pastebin.com/xwJFBdDc then empty all caches and test again.

Thanks

Hi,

Please also provide your site’s URL so we can test this and you can also try this: http://stackoverflow.com/questions/8392295/facebook-debugger-linter-gives-extraneous-property-error-suddenly-even-thoug

Thanks

Hi,

We already have this on our todo list and we will try to find another implementation for it in the future. Sorry for the inconvenience!

Thanks for the message!

• This reply was modified 11 years by Lucian.

Hi,

Use this: http://screencast.com/t/XjZk85D22

.single #ac_55600 .ac_header_title {
margin-left: 25px;
}

Thanks

Hi,

I’ve checked your site but couldn’t see the issue you’ve reported: http://screencast.com/t/3tbck8rwDK also note that the theme doesn’t handle those type of ads and the ad code is rendered as added in theme panel so you can test those ads also using a wp text widget and check the result.

Thanks

Hi,

We still have this suggestion on our list and we will consider your also as we do plan to change the mobile system/layout in the future but we haven’t decided on anything yet so I can provide any info on this at the moment.

Thanks

Hi,

Not sure what you mean. Theme’s comments system works the same as the one you’ve indicated: http://screencast.com/t/xXu3GyfbDT0
Please provide more details and we will consider your suggestion if we decide to improve the comments.

Thanks

Hi,

You could try to add the slash and create a new condition from here: http://screencast.com/t/kQJAuYnqNWfx
This is the condition I’ve used in ths screen: http://pastebin.com/WEs7kVBz

Thanks

Hi,

I can see them fine: http://screencast.com/t/ET7Wp5VbN so I guess you’ve managed to solve it or you just need to empty browser’s cache: https://kb.iu.edu/d/ahic

Thanks

Glad you’ve managed to solve it!
Thanks for letting us know!

Hi,

This has been fixed in the latest update 6.2.1 which is now available on themeforest: http://screencast.com/t/UePuW9pV so if you still have this issue download and update the theme or use the solution Alin offered here: https://forum.tagdiv.com/topic/urgent-title-changues-newspaper-6-2-bug/#post-57451

Thanks

Hi,

The white space is this row: http://screencast.com/t/6ZbAZplRuw2b and you need to place the widgets you use here: http://screencast.com/t/We6wgQgIt7 into the sidebar set for the latest articles area here: http://screencast.com/t/yl2LYCvHs and you have to add the widgets in the widgets area in WordPress dashboard: http://screencast.com/t/zRJR6O2qcT

Please also see our documentation we have added there information and guides which can help you on developing your site and understanding theme’s settings and features: https://forum.tagdiv.com/newsmag-documentation/

Thanks

Hi,

The problem it’s a special character in the image name: http://screencast.com/t/ghbt15glQyaH This character is encoded when you try to share the post on Facebook and the link no longer match as you can see here:
http://screencast.com/t/D7ehMfEMQsy6
Rename the image name and avoid using special characters then use the fb debugger tool to fetch the new info and test the post again: http://screencast.com/t/faYFiF5b
FB debugger tool: https://developers.facebook.com/tools/debug/

Thanks

Hi,

If we’ve received your message you should have also received an reply by now.
Please let me know from which email address you’ve sent us your message and please send it again and make sure you use contact@tagdiv.com and also include your admin login details so I can check this.
Let us know!

Thanks

Hi,

I did answered to an exact similar issue yesterday and once again today. It might be just a coincidence and tooth you’ve sent that email however I did answered all emails so you should have received an reply.

Please let me know from which email address you’ve sent us your message and please send it again at contact@tagdiv.com also including a link to this tread and also include your admin login details so I can check this.

Thanks