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Lucian
tagDiv Staff

Hi,

Please see this tread on this: https://forum.tagdiv.com/topic/slow-search-function/

Thanks for the message!

Lucian
tagDiv Staff

Hi,

Please provide that page’s url as we need to inspect it to provide an answear on this.

Thanks

Lucian
tagDiv Staff

Hi deanramsden,

You can find more details on how to do it here: https://forum.tagdiv.com/using-the-theme-with-existing-content/ then make sure you empty caches and purge files if you use cdn host.

Also note that each image is cropped when you upload it so you just need to regenerate thumbs for your old images. If you don’t need all image sizes you can disable them from theme panel for those you don’t use: http://screencast.com/t/CNubMTv0u

Thanks

Lucian
tagDiv Staff

Hi paulevo,

To get access to your site’s admin follow Chris’s steps.

Why wont you update to the latest version instead of 4.6.2 version? You just need to download it and update using the instruction provided below.
Updating the theme right shouldn’t cause you any issues so you can try to update the theme based on this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ backup your current install, run the import settings script, update plugins and check the result. You can always get back to the previous working theme version if something goes wrong as long as you backup it but doing the update as instructed the theme should work fine.
You should also consider into the process at the following aspects:

– backup your current theme/WordPress/database: https://codex.wordpress.org/WordPress_Backups
– setup a maintenance mode (if your site is live) and you can use a plugin for that.
– empty all caches/purge files if you also use CDN host then disable any services of this type until you switch to the new theme
– disable all plugins
– install the theme then install the required plugins
– switch back the rest of the plugins and start other services

Let us know how it goes!

Thanks

Lucian
tagDiv Staff

Hi,

Use theme’s ad settings: http://screencast.com/t/PLzq945giwr and the custom css code from below then check again.

@media (max-width: 1018px) and (min-width: 768px) { 
.td-rec-hide-on-tp  {
display: none;
}
}

@media (max-width: 767px){
.td-rec-hide-on-p {
display: none;
}
}

@media (max-width: 1140px) and (min-width: 1019px) {
.td-rec-hide-on-tl {
display: none;
}
}

@media (min-width: 1140px) {
.td-rec-hide-on-m {
display: none;
}
}

Thanks

  • This reply was modified 11 years by Lucian.
Lucian
tagDiv Staff

Hi,

Go to permalinks settings section and make sure tat you have the “/” after the postname like this: http://screencast.com/t/wDvpK7M0IBib and resave your permalinks structure.

Thanks

Lucian
tagDiv Staff

Hi,

You can change that here: http://screencast.com/t/yQSSSWfrly
Let us know how it works.

Thanks

Lucian
tagDiv Staff

Hi,

You can add it here: http://screencast.com/t/rXONjGeY2a then add a icon for it into theme’s icon font file: http://screencast.com/t/PACKqNoe4rdG or using another approach and set it to your new td-icon-… class: http://screencast.com/t/XkgNR5ITpVo

Thanks

Lucian
tagDiv Staff

Hi,

You can use this setting: http://screencast.com/t/QLJ9BHUW9NR This is only available within the latest theme version so you need to update the theme to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thaks

Lucian
tagDiv Staff

Hi,

You need to regenerate your images thumbnails like this: https://forum.tagdiv.com/using-the-theme-with-existing-content/ then make sure you empty caches and purge files if you use cdn host.

Thanks

Lucian
tagDiv Staff

Hi,

You can try to use custom css for it and set the logo’s image max height using this css in theme panel > custom css section:

.td-header-style-7 .td-header-sp-logo img {
max-height: 100px;
}

Let us know how it goes and provide your site’s URL so we can inspect it if you need a more accurate answer on this.

Thanks

Lucian
tagDiv Staff

Hi,

Yes, you could but in that case the content still will be loaded just hidden. You can use the css code snippets I’ve pasted below to target each screen width and hide the blocks/widgets you donl;t want.

/* responsive phone */
@media (max-width: 767px){
add your css code here
}

/* responsive portrait tablet */
@media (max-width: 1018px) and (min-width: 768px){
add your css code here
}

/* responsive landscape tablet */
@media (max-width: 1140px) and (min-width: 1019px) {
add your css code here
}

/* responsive monitor */
@media (min-width: 1141px) {
add your css code here
}

Thanks

Lucian
tagDiv Staff

Glad you’ve solved it!
Thanks for lettings us know!

Lucian
tagDiv Staff

Hi,

I see you sue theme version 4.6.1 which has and uses an older version of the social counter plugin, within the latest theme version which is 4.6.2 you can add a channel or a user: http://screencast.com/t/BWVmMNYG5N so you either update the theme to the latest version and use the included social counter plugin (use this guide to update the theme and follow carefully the instructions provided there: https://forum.tagdiv.com/how-to-update-the-theme-2/ ) or you can try to change the social plugin like this: http://screencast.com/t/E3u1Xc6SPM

Thanks

Lucian
tagDiv Staff
menu - reply

Hi,

Please provide a link to your site and more specific details about the issue you have.

Thanks

Lucian
tagDiv Staff

I’ve replied you via email!
Thanks for the message!

Lucian
tagDiv Staff

Hi,

I’m having trouble understanding what you want to do and the result your’re having. Could you please also provide a link to your site so I can see this or some screenshots.

Thanks

Lucian
tagDiv Staff

Hi,

You can update the VC plugin to the latest version which is 4.5.3 and see if it happens again. To obtain it you can send us an email with a request for it and we will send it to you, use contact@tagdiv.com and also include a link to this tread.

Thanks

Lucian
tagDiv Staff

Hi,


@khancept
Glad you’ve found a workaround yet as Chris mentioned it cloud be a caching issue. Disabling the lazy load feature shouldn’t affect the images anymore and “Exceeding the limit of 2 sec for loading all images, the lazy animation effect is canceled. This rule is also available at block’s loading content using ajax, if the animation is enabled.” as mentioned in the panel.

Also try without any plugins active it could happen due to a plugin which conflicts with theme’s lazy loading script causing this, you do have some js errors in the console: http://screencast.com/t/XIuiBJ9gqh

Let us know if it happens again so we can check.

Thanks

Lucian
tagDiv Staff

Hi,

I can’t see it duplicated in google pagespeed testing tool or any notification on it: https://developers.google.com/speed/pagespeed/insights/?url=http%3A%2F%2Fthe-light-x-wanderer.com%2F&tab=desktop however the logo is called twice because once it called here: http://screencast.com/t/oSqgigKrXQY and once is celled in the menu, you will noticed it if you enable the sticky menu feature in theme panel: http://screencast.com/t/SM8GyTMri3D

Thanks

Lucian
tagDiv Staff

Hi,

The newspaper theme uses the same shortcodes for theme elements however theme’s settings can’t be imported from newsmag to newspaper theme so you would have to reconfigure the settings.

Thanks

Lucian
tagDiv Staff

Glad you’ve managed to find a solution eventually!
Thanks for your feedback and for sharing this!

Lucian
tagDiv Staff

Hi,

On post pages the smart sidebar script is set to look for these 2 div’s: http://screencast.com/t/5iUqyWfSo1 so make sure you also have them added to your cpt template wrapping the main content and the main sidebar. You can take a look at one of the single template to see how they were built.

Thanks

Lucian
tagDiv Staff

Hi,

I haven’t run any performance testing tool on it but at first sight the search functionality seems to work the same on both locations (note that the header search placed in the menu uses WordPress’s search system).

If you want another implementation for the header search you can replace it here: http://screencast.com/t/ROnmzxmE

You can use the page search form, the one present on your search result page: http://screencast.com/t/MmomrpZWhttp://screencast.com/t/TvJWvvovZO and change the style for it.

If you don’t have condign knowledge you can hire a freelancer to do it for you as you need custom work for this. You can find one on site’s like: envato.studio.com

Hope this helps!

Thanks for the message!

Lucian
tagDiv Staff

Hi,

I’ve replied you via email on this!

Thanks for the message!

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