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tagDiv Staff
I love to get energized by social interaction! Curious and eager to improve, I enjoy traveling and learning new things.
Lucian
tagDiv Staff

I’ve replied you via email!
Thanks for the message!

Lucian
tagDiv Staff

Hi,

Please also provide a link to your site so I can inspect it and check the google result.

Thanks

Lucian
tagDiv Staff

Hi,

I’ve also replied to you on this here: https://forum.tagdiv.com/topic/i-want-to-add-opinion-name-ander-title/#post-57546
The second also requires custom work so we suggest you hire a freelancer to do this for you if you don’t have coding experience because we cannot provide any custom work at this time. Sorry!

Thanks for understanding and for you message!

Lucian
tagDiv Staff

Hi,

You need to upload an image for the featured image, the auto-generated image from video works only for youtube, vimeo, daylimotion video. Not work for self-hosted video but you can find the video support for video format here: http://screencast.com/t/yLS6ixAygT and try to add your videos using the same method.
Hope this helps!

Thanks for the message!

Lucian
tagDiv Staff

Hi,

Thanks we’ll test this and get back with an answer as soon as possible.

Thanks for the message!

Lucian
tagDiv Staff

Hi,

Please also test without any plugins active, leave just the VC plugins active, empty all caches and test again.
Let us know how it goes!

Thanks

Lucian
tagDiv Staff

Hi,

Could you please provide the a page on which google webmaster indicate this so i can inspect it.

Thanks

Lucian
tagDiv Staff

Replied via email!

Thanks for the message!

Lucian
tagDiv Staff

Hi,

Like I’ve wrote in the other tread the fb like buttons are place in these top an bottom social sharing functions here: http://screencast.com/t/KGxFPWsLZT

To use you user from your fb page and show the fb likes counts for your page you can use theme’s social counter plugin which will display those likes fro your fb page, like this: http://screencast.com/t/lzi1dDGymQw

Use this guide to set it up: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

Thanks

Lucian
tagDiv Staff

Hi,

That like button uses the link of the current pots and it increments like for it so it should show the total likes you have for that post. The fb like plugin is implemented using this iframe: http://screencast.com/t/25jcgYa0 and the counter is handled by facebook.

Like Alin suggest you should give it some time and check after a few days it might take a while to update and this be a temporary issue due to facebook.

Sorry for the inconvenience!
Thanks for the message!

Lucian
tagDiv Staff

Hi,

Not sure what you mean by “why floating on the menu?” could you please provide more details on it. I’ve also checked the indicated page but haven’t found anything wrong there: http://screencast.com/t/QvxLq3itA71U

Thanks

Lucian
tagDiv Staff

Hi,

You can add the 'post__not_in' wp query parameter to the 7 days post sorting here: http://screencast.com/t/rBIL9MMEq

$exclude_ids = array( 150, 197, 170 );
$wp_query_args['post__not_in'] = $exclude_ids;

Replace the post ids with yours.

Thanks

Lucian
tagDiv Staff

Hi,

I’ll add this on our list for further testing and fix it in the next update if its a theme issue.

Thanks for the message!

Lucian
tagDiv Staff

Hi,

1. Alin wrote on this in the other tread. Please do try it without any plugins also as it could happen due to one.

2. This path http://www.site.com/author/ returns an 404 error because there is any page available at that url the right url is http://www.site.com/author/username You can add a redirect for it to fix the webmaster notification or provide more details on this if this is not what you meant so we can check this.

Thanks

Lucian
tagDiv Staff

Hi,

Not sure what http error you refer too, could you please provide more details on this issue so I can try to recreate it on my side to see if we have a problem or if possible provide wp access via email so I can have a closer look at this, use contact@tagdiv.com and include a link to this tread and your host’s answer into your message.

Thanks

Lucian
tagDiv Staff

Hi,

If possible please also provide a link to your site so we can inspect this issue. It might happen due to the lazy load feature of the theme: http://screencast.com/t/alo1ZDSk so you can disable it and test again.

Not sure how your posts images are added into posts but the theme already styles the images to be responsive so I’m not sure if you really need the “hammy” plugin anymore only if the images html structure changes and the post images css isn’t applied anymore.

Please provide more details or provide your site’s ulr. If you don’t want to post it here you can use our email address contact@tagdiv.com and include a link to this tread.

Thanks

Lucian
tagDiv Staff

Hi,

Not sure, the code looks good. Please provide wp access via email so I can have a closer look at this, use contact@tagdiv.com and include a link to this tread.

Thanks

Lucian
tagDiv Staff

Hi,

That widget title is generated by WordPress and it’s difficult from technical point of view to change the title when updated and add it there. Sorry for the inconvenience, we will see what we can do!

Thanks for the message!

Lucian
tagDiv Staff

Hi,

I’ve replied you via email on this!

Thanks for the message!

Lucian
tagDiv Staff

Sorry for the delay!
I’ve replied you via email on this!

Thanks for the message!

Lucian
tagDiv Staff

Hi,

Please provide your admin login details so I can check this and also include a link to this tread.
Use contact@tagdiv.com

Thanks

Lucian
tagDiv Staff

Hi,

The theme hasn’t been designed to work with CPT while the VC plugin has built in CPT support that’s why you can use VC post grid element and not theme blocks.

We might add CPT into the theme in the near future however we haven’t decided anything on this yet so I can provide details on it.

Thanks

Lucian
tagDiv Staff

Hi,

Could you please provide a live/working example as I’m not sure that I understand what you need to do and how this works and what those (tags) represent from your example.

Thanks

Lucian
tagDiv Staff

Hi,

I can’t access your site so I can check it: http://screencast.com/t/tDlNV2yzlq Please address us via email and give us access so we can check and also include a link to this tread into your message so we can know who you are.

Thanks

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