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tagDiv Staff
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Lucian
tagDiv Staff

Hi,

A soft 404 occurs when your server returns a real page for a URL that doesn’t actually exist on your site. This usually happens when your server handles faulty or non-existent URLs as “OK,” and redirects the user to a valid page like the home page or a “custom” 404 page.
You need to contact your host provider and let theme know about this.
You can find more details and google’s instruction on how to deal with this 404 soft here: https://support.google.com/webmasters/answer/2409443?hl=en

Thanks

Lucian
tagDiv Staff

Hi,

Try the css from below then test again.

.td-post-content iframe {
width: 100% !important;
}

If this isn’t working well let me know and also provide the embed code you’ve used to add the video player on post as the it seems the videovalis player isn’t supported to work in wordpress by just pasting the video link: https://codex.wordpress.org/Embeds

Thanks

Lucian
tagDiv Staff

Hi,

After better testing this I’ve noticed that actually this happens when using less images. The gallery second slide hasn’t been designed to work on small screen widths, that is why it also has been hidden on mobiles, so if using few images on small screen widths the slide animations isn’t needed so to use the animation and prevent this you could use more images or use another approach on this and get someone to help you adjust it as you like.

Thanks

Lucian
tagDiv Staff

Hi,

Please do so and send you login credentials at contact@tagdiv.com and also provide a link to this conversation so we can know who you are.

Thanks

Lucian
tagDiv Staff

Hi,

You have the option to purge files only if you use CDN host. Jetpack include many features and has lots of options/settings.
I suggest you disable some of its modules and see if it makes any difference: http://screencast.com/t/Luop304QmZd
I also tested the jetpack plugin connected and not to WordPress but couldn’t recreate this.

Thanks

Lucian
tagDiv Staff

Hi,

You can remove/rename them manually by editing each page or you could try to rename the shortcodes via SQL and use a similar method like here: https://forum.tagdiv.com/update-newsmag-to-1-5/

Thanks

Lucian
tagDiv Staff

Hi,

I’ll add this on our issues list and and try to remediate it in next theme versions.
Sorry for the inconvenience!

Thanks for the message!

Lucian
tagDiv Staff

Hi,

The notifications comes from WordPress: http://screencast.com/t/IlJ2vp4JgK1 the theme doesn’t use bbp_setup_current_user
Please give us wp-access so we can have a llok at this and also provide a linkt ot his topic. Send you message at contact@tagdiv.com

Thanks

Lucian
tagDiv Staff

Hi,

Let us know from what version have you updated thew theme. I also suggest you test this without using any plugins, leave just the VC plugin active, make sure you empty all caches then try again.

Thanks

Lucian
tagDiv Staff

Hi,

We haven’t tested the theme using any of those plugins so I can’t provide an accurate answer on this.
I suggest you also address the issues you have using them to plugins authors and make sure that you sue them right.

The theme already has a built in infinite scroll pagination for blocks which you can use to display your content and use the infinite scroll pagination feature.
You can configure a block to use the infinite scroll pagination and on templates on which you can’t use the page builder add the block shortcode inside the template where you need this.
Here is an example for using block 13 with infinite scroll pagination on single post page after the related posts section:

– use VC page builder to customize the block: http://screencast.com/t/MYIDubqBqFJ
– switch to classic mode and get the block shortcode: http://screencast.com/t/tymN00V7m
– add the shortcode to post template, you’d have to edit the loop-single.php template and add the block shortcode using the do_shortcode function, like this: http://screencast.com/t/Qod46BQhTZtt
* here is the code I’ve used: http://pastebin.com/yRjEcaD2
– the result: http://screencast.com/t/kcqFH6hM

Thansk

Lucian
tagDiv Staff

Hi,

All theme’s modules, including the big grid module, have been designed to use image thumbs.
You could try to add a condition for the image and use your iframe code instead of it, however this isn’t easy so I suggest you find someone to help you with this if you don’t know how to do it.
You can find the image function here: http://screencast.com/t/7n5VfOWyX
And grid’s large thumb: http://screencast.com/t/nIHESsmZc

Thanks

Lucian
tagDiv Staff

Hi,

If you check our demo and set the gallery second slide from hide to be shown you’ll noticed the gallery slide which uses an animation to to slide and stays on one line: http://screencast.com/t/wP4RoKrEjtG
This is the post: http://demo.tagdiv.com/newsmag/td-post-this-is-the-recipe-for-a-perfect-vacation-apparently/

In your case this animation is missing that’s why the images from your second slide fall into a second row.
I suggest you remove the changes you’ve made to theme’s files/code and test this again using just the custom css to set the second gallery slide to display: block
Let me know how it goes.

Thansk

Lucian
tagDiv Staff

Hi,

Yes, you can use the theme as it is now and when newspaper 5 will be available you can adjust it for rtl.
If you can’t use it and decide to get a refund eventually let us know via email and also provide link to this conversation so we can know who you are.
I’ve noted your opinion on this. You can create yourself a tread on this topic when the new version will be available and we will make it sticky.

Thanks

Lucian
tagDiv Staff

Hi,

Theoretically you could add the script anywhere on the page, depends where do you want the script to load.
Try to add it in the footer after the body tag and place it inside a div container the use css to pace the div container to the bottom of the page, like this: http://screencast.com/t/OzEhtzUN9F4s

Thanks

Lucian
tagDiv Staff

Hi,

Send an email at contact@tagdiv.com with your wp-admin user and pass so I can have a look at this. Also include a link to this tread so we can know who you are.

Thanks

Lucian
tagDiv Staff

We’ll add this on our todo list and change this in future updates.
Thanks for your feedback!

Lucian
tagDiv Staff

Hi,

You can use this custom css to fix that issue on smaller mobile screens: http://screencast.com/t/KOD1Y0b4

@media (max-width: 480px){
.post_td_gallery .td-doubleSlider-2 {
padding: 20px 0px 10px 0px;
height: auto !important;
}
.td-doubleSlider-2 {
display: block !important;
}
.td-doubleSlider-2.td_center_slide2 .td-button {
top: 0px;
}
}

Thanks

Lucian
tagDiv Staff

Hi,

Google modifies the test all the time and for some reasons the test on mobiles is more rigorous.
I suspect the css generated and added by theme to the page is the cause of this as it’s loading after the resources pointed in page speed test.
Not sure what could be done in this case you could try to also test this without plugins and check to see if you noticed any differences.

Thanks

Lucian
tagDiv Staff

Hi,

Since version 4.4.2 the Visual Composer plugin has doubled in size and also has several new features therefore uses more resources.

The 500 error is an internal server error, I suggest you contact your host provider and let theme know about this: http://www.checkupdown.com/status/E500.html

If you have access to your error.log file, you can take a look at it and see if there’s any data that can lead to a conclusion. Also try to reduce the number of plugins and see if it happens again.

Thanks

Lucian
tagDiv Staff

Hi,

The “Node” is empty warnings doesn’t mean much – it means there’s no child schema elements inside that parent – you won’t be penalized for something like that at all.
I’ve noted this as I also noticed this on our demo site and we’ll fix this in next theme updates.

Thanks

Lucian
tagDiv Staff

Hi,

You could workaround this and create a custom page for your blog/latest posts page and use the pagebuilder + latest articles list page template without any other customization to it you should have the same result as for using the latest articles page, but using like this will let you customize you blog page as you like and also set a custom sidebar for it.
Ex:
1. http://screencast.com/t/osrHahcga
2. http://screencast.com/t/oJ3afz1KjI

Thanks

Lucian
tagDiv Staff

Hi,

For newspaper you could try this solution: https://forum.tagdiv.com/topic/modal-image-default-on/

Thanks

Lucian
tagDiv Staff

Hi,

No this is against their policy. You can find more info here: https://support.google.com/adsense/answer/1346295?hl=en
If you set a custom ad size for your adsesne ads then the ads will not be resized automatically by the theme and the ad banner will load at the selected dimension on mobile also.

Thanks

Lucian
tagDiv Staff

Hi,

We haven’t made any test using plugin like that.
Not really sure where would you want the infinite scroll feature. If you would want this for related articles section you could try to call a block customized by you using the VC page builder and render it via the do shortcode function in posts’s template replacing the related posts area.
I haven’t tried to do this so I can’t guarantee this will also work but you could give it a try.

Thanks

Lucian
tagDiv Staff

Hi,

Not sure, try adding it ion theme’s footer before the closing body tag: http://screencast.com/t/wjbopjJj6P9l or in the header: http://screencast.com/t/yALWPUaIl

I suggest you also address this to plugin’s authors. They should know best the location for it.

Thanks

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