Hi cachyberry,

If the server doesn’t allow external connections or has some restrictions for it the theme demo install system returns an error like the one you encountered. It could be due to a delay or it could also be a temporary issue so you can try this a few times and if you still get this error contact your host provider and let him know about this. Another cause may be the traffic, each operation has a time limit, at certain hours the traffic may be high and while the theme tries to download the images the operation exceeds the allocated time and a 404 or timeout error may be returned.
Let us know how it goes!

Thanks

I’ve replied you here: https://forum.tagdiv.com/topic/main-logo-changed-sizes-on-its-own-how-to-stop-auto-resizing/#post-69767

Thanks

Hi TVDinner,

I believe this happens due to cache. I have tested your site on Firefox and here is how it looks on my side: http://screencast.com/t/EbTbTPahu7EF and I get the same result on chrome: http://screencast.com/t/ZVNIobWA so if you don’t get the same result please make sure you empty all caches, browser’s also: https://kb.iu.edu/d/ahic then test it again and try this custom css in theme’s panel custom css sections top make the ad banner and the logo stay on one line: http://screencast.com/t/AFPwGoe2GlsF

.td-header-style-1 .td-header-sp-ads {
width: 510px !important;
}

Thanks for the message!

Hi doucare1971,

We haven’t had any similar reports in this regard. Please let us know if ti happens again and address us via email at contact@tagdiv.com and give wp access so we can take closer look at this and investigate.

Thanks for the message!

Hi,

I have checked your site and found some js error in browser’s console and noticed the search drop-down isn’t working also: http://screencast.com/t/oyDF2RE7 These features use javascript so they could be in conflict with other plugins so please make sure you disable all plugins and disable/empty all caches.

I also noticed you’ve mifiyed js so make sure you also disable all js/css/html compression then test again.

Hope this helps! Let us know how it goes!

Thanks for the message!

Hi mitechnews,

I believe I misunderstood you initially, I tooth you refer to page’s content, posts/articles which aren’t displaying in your tests.

The images aren’t appearing or could not appear due to theme’s lazy loading animation feature which if conflicting with one of your plugins js could cause the this so make sure you test this without plugins, empty all caches, leave just theme’s VC plugin active and test this again. Also make sure you disable any extra script loaders or minfyers tools which could also cause this.

If noting works please try to turn off the lazy loading animations from theme’s panel: http://screencast.com/t/2xkMQ2xscK

Let us know how it goes and provide your site’s url so we can inspect it if this issue persists.

Thanks for the message and sorry for misunderstanding you in the first place!

Hi,

I”m not sure what you mean, please also provide your site’s URL with an example so we can inspect it, a screenshot would also help.

Thanks for the message!

Hi,

It appears like that because you’ve placed it in the same row as the block along its left side: http://screencast.com/t/EXs2mN8GsaEM therefore it will appear right next to it. You need to place the add and the blocks in the row above to have both in continuing of previous elements, example: http://screencast.com/t/PAiimClzPa – http://screencast.com/t/uvH1ohaO

Thanks

Hi Jeni,

You need to add a redirect for those case when the theme folder: blog/wp-content/themes/Newsmag/ is accessed directly and redirect it to the homepage. Try a redirect plugin for that like: https://wordpress.org/plugins/seo-redirection/ or similar.

You don’t need to repurchase the theme, it’s just an update so log into your themeforest account then go the downloads section, you find the latest theme version there, download it and update it using the update guide.

Let us know how it goes!
Thanks

Hi,

I suggest you try a plugin to manage your ads and display theme based on categories. A code like the one you’ve mentioned would need to be used within a hook or you could try to add a condition for ads in theme’s ad block here: http://screencast.com/t/MiJO695jMR73
Hope this helps!

Thanks for the message!

Hi,

Try this custom css: http://screencast.com/t/iT4lRd8ygfrh in theme’s panel custom css section and let us know how to goes!

.td-post-template-1 .td-featured-image-rec {
width: 290px;
}

Thanks for the message!

Hi arvindk,

Please please address us via email at contact@tagdiv.com and provide your site’s admin and ftp login details so we can have a closer look at this and also include a link to this topic.

Thanks for the message!

Hi,

The theme doesn’t have any option for it so you could try to use a plugin like : https://wordpress.org/plugins/instagram-feed/ or similar.

Thanks for the message!

Hi,

Those titles/labels come from YouTube videos and they are not handled by the theme so you should search for a solution for this online.

If you need to change theme’s featured video implementation you can find it’s coding here: http://screencast.com/t/UShGjBbVwy Let me know if you need other informations on this.

Thanks for the message!

Hi,

Also check above the first column within your layout, that’s where the second separator apper to be placed: http://screencast.com/t/VrZKqv2Gh2Cx

Let me know how it goes and provide a screenshot with your pages content so I can have a look if you can’t manage to remove it.

Thanks!

Hi,

I did understood you however unfortunately theme’s modules/blocks title can’t be set to link to other link besides their corresponding internal URL. As a solution for this you could try this implementation and adjust it to work with theme: http://www.wpbeginner.com/wp-tutorials/how-to-link-to-external-links-from-the-post-title-in-wordpress/ or search for a plugin that can help you do this.

Hope this helps you!
Thanks for the message!

Hi,

Bogdan replied you on your other post: https://forum.tagdiv.com/topic/footer-social-icons/

Thanks for the message!

Hi,

For custom layouts and changes to theme’s grid you would need to redesigned the layout and for that you would need css code.

The I have made an example of how you could use VC’s page builder and theme’s ad spots on posts pages to get a similar result of what you need: http://screencast.com/t/40zun70am – http://screencast.com/t/4pZOXohkZ3m – http://screencast.com/t/ZUpRqfvI – http://screencast.com/t/I0Ib2ne2E

Try it yourself but note I haven’t tested it, it’s just an example.

Thanks for the message!

Hi,

Try this custom css in theme’s panel > custom css section: http://screencast.com/t/A2gMgb072h

.td-post-featured-image img {
margin: auto;
}


Thanks

Hi,

Please consider using this version of the plugin which works better then the original one: https://wordpress.org/plugins/disqus-conditional-load/ and also check this only with Visual Composer and Disqus plugins active (disable all other plugins), clear cache and see if the comments counts appears.

Let us know how it goes!
Thanks for the message!

Hi,

The Visual Composer plugin is required to customize your pages/posts with theme’s elements and the theme is deigned based on it so you couldn’t use other page builder. Latest version of the VC plugin haven’t been reported as affecting site’s performance anymore.

To improve your server response time you can also try to reduce the number of queries (fewer plugins, fewer blocks on page, reduce the elements which use ajax requests/pagination like mega menus/load more/infinite load), also consider using a cache plugin and to improve the loading speed look the mysql query cache: http://dev.mysql.com/doc/refman/5.1/en/query-cache.html We also use it on our demo. If you haven’t already, you can try a caching plugin, like WP Super Cache or cloudflare’s CDN.

You can also contact your host provider and let them know about this, they might have specific info on what is the cause of this in your case.

There are many factors which can be taken into consideration concerning server’s response time. You can use google’s improvement recommendation on this: https://developers.google.com/speed/docs/insights/Server

Wordpress.org has some optimization tips also: http://codex.wordpress.org/WordPress_Optimization

Hope this helps!

Thanks for the message!

• This reply was modified 10 years by Lucian.

Hi,

As google states, generally, 404 errors don’t impact your site’s ranking in Google, and you can safely ignore them or you can use 301 redirects to remove them from google webamaster: https://support.google.com/webmasters/answer/2409439?hl=en

Thanks for the message!

Hi,

I’ve checked your site and found your adsense banner working fine: http://screencast.com/t/Hc5vfNsp and I also tested this using theme’s sidebar ad spot form theme’s panel to set a bigger banner and it worked as expected: http://screencast.com/t/yAU24JnOJous – http://screencast.com/t/v981jdTd3S

Please make sure you set it the same and let us know if you still have problems wit it and give us more details.

Thanks for the message!

Hi g10ktk,

Thanks for your extra details on this, I have managed to recreate this on my testing environment and we’re currently trying to find a solution for this.

Thanks for the message!
Sorry for the inconvenience!

Hi mboydnv,

I believe you refer to the pull-down filter which appears on category pages: http://screencast.com/t/kOU8DtDNdGa That can be removed by commenting this line in the category template file you’re using: http://screencast.com/t/GMn2QAHfK – http://screencast.com/t/FStrQuO9N1
We also have this on our request list so we’ll consider adding an option for this in future updates.

Hope this helps! Let me know if this is not what you’ve meant!
Thanks for the message!