Hello Anamaria,

Thanks for your response.

Yes, I have tried that. I have tried in incognito mode and a different browser (Firefox) which I have installed to test this.

But the issue remains. What else can I do to try and resolve this? Any other information I could share to get this sorted.

Do you have an email ID where I can send support email?

My site is on WordPress version 5.8 and NewsPaper 10.4.

I get the same set of errors when I go into Widgets. Screenshot of errors with console log attached.

https://imgur.com/IemnkgZ

Haven’t seen this before. What’s causing this?

Getting the same issue with the mobile plugin. What might be the issue that so many people are facing the same problem?

• This reply was modified 7 years by Vikram.

Thanks for the reply Bogdan.

This is not what I am looking for exactly, but I will give these a shot none-the-less.

Is this issue, in any way related to we just shifting to https://?

If we are on SSL now, would the above solutions still work or we need to do something different?

Thanks for your input @catalin-l. I can manage to resolve most issues on my own, just need a nod in the right direction.

Thank you.

Ok, I’ll try the tips.

I also read the strange Chinese symbols post. It talks about htaccess file. That’s okay for an Apache server.

But we are on a Nginx server. How should we resolve this?

Thanks.

Any idea how to resolve this on a Nginx server?

Advice would be appreciated. Thanks.

Same issue.

I paste the complete tag in the required field and after saving and refreshing the page, the tag disappears.

Kindly let me know if there is a solution or workaround for this?

Thanks for your help Bogdan. I’ll get to it now. Cheers! 🙂

Thanks for the reply Bogdan.

I’m not a coder so could you let me know with what code should I replace the the line you highlighted to make that link nofollow?

Please let me know. Thanks.

Bogdan,

So, we have implemented a temporary fix – We have added a custom CSS to the theme panel which hides the mobile menu on the desktop site.

This is the code we added:

#td-mobile-nav, .td-search-wrap-mob, .td-visual-hidden {display : none;}

1st part hides the mobile navigation menu, 2nd part hides the mobile search box. and the 3rd part hides the text that is printed behind our logo.

The good news is the mobile version of the site is working very well, but unfortunately, the desktop version is distorted.

Now: I am going to implement the process you described and disable plugins and test it out. This will essentially break our site as some plugins are vital to the working, so we will do so in Maintenance mode and hope this doesn’t take too long as it will lead to traffic loss.

Hopefully, the CSS above will give you an idea where the mobile menu is coming from and help you get to the root of the issue.

If there is anything else you need, please let me know so that we can solve this problem soon.

Thank you.

Blogwire – I do use CloudFlare in conjunction with the Cache plugin.

But It may not be a cache issue as even after disabling and using the recommended WP Super Cache the issue is coming up.

Like I mentioned in another post I’m having the exact same issue as shooter here.

The menu at the top of the site is how it looks on my blog too. Like I said, I disabled W3 Total cache and the problem seemed to be solved, but then it reappeared.

Devs, can you kindly look into this urgently as I see more and more threads being created for the same issue.

Ok, after disabling W3 Total cache we started with WP Super Cache and the issue reappeared.

So we disabled that also and the issue still persists. This is turning out to be a major pain as we are unable to figure out what might be causing this….

If you had to venture a guess, what could be the most probable reason for this issue? Everything was working okay before upgrading the theme to 7.0 version.

Anything that can point us in a direction to investigate can help. Thanks.

Hi,

We are having the very same issue with our website. Based on the above response I disabled my cache plugin and the issue disappeared.

You guys suggest WP Super Cache, but another very popular plugin the W3 Total cache is not supported? Is there any specific reason for this?

I’ve used this plugin for a few years now and I’m very familiar with its configuration. So switching from it would be quite a pain. Do you guys plan to support it sometime in the future or you will stick with the WP-SC plugin?

In your opinion, would WP Super Cache give a better performance for the NP theme than any other plugin? If yes, is this because you have designed NP to specifically work with Wp Super Cache?

Please let me know. Thanks.