Vlad S Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Vlad S Hello !
If you are using mobile theme plugin this options are not working.
Thank you !
Vlad S Hello !
I am not sure what you mean by featured images. Can you be a bit more specific ?
Thank you !
Vlad S Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Vlad S Hello !
Yes, anything that is being built with tagDiv Composer can be fully customized as you can see here: https://www.youtube.com/watch?v=fa7GenCHcBU&t=1s
Thank you !
Vlad S Hi, did you get this message “Sorry, you are not allowed to access this page.” when you tried to activate the theme?
If yes, then you can solved this problem in this way:
go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login (to can login in WordPress admin zone) and the license. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.
Let me know the results!
Vlad S Hello !
The best way is to let your clients know that they can quick edit from here: https://www.screencast.com/t/mxep2NBg5fb or from here: https://www.screencast.com/t/jdtO8QpUG
Thank you !
Vlad S Hello !
Please provide a link to your website and we will take a look.
Thank you !
Vlad S Hello !
Unfortunately that option is not possible without custom work which is not covered by the Newspaper support team.
Thank you !
Vlad S Hello !
Please provide a screenshot of your issue that you are facing. Also please let us know what are the steps that you take in order to face this issue.
Thank you !
Vlad S Hello !
We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Vlad S Hello !
Please use this css code and adjsut the pixels to your taste: .td_module_mob_2 .td-module-thumb {
height:200px;
}
Please insert the code in here: https://www.screencast.com/t/Vci8ZxVsXQ
Thank you !
Vlad S Hello !
Please use this css code and adjsut the pixels to your taste: .td_module_mob_2 .td-module-thumb {
height:200px;
}
Please insert the code in here: https://www.screencast.com/t/Vci8ZxVsXQ
Thank you !
Vlad S Hello !
Please use this css code: .tdb-logo-img-wrap {
margin-top:-75px;
margin-left:20px;
}
The code must be inserted here: https://www.screencast.com/t/MnDb9lKEt
Thank you !
Vlad S Hello !
I have tested this and now it seems to be working fine on mobile devices too. Please check and let us know !
Thank you !
Vlad S Hello !
As my colleagues mentioned in the e-mail too, you will have to re-activate the plugins on your website.
Thank you !
Vlad S Hello!
Unfortunately not, you will have to set up a coming soon mode with a plugin and do your changes.
Thank you !
Vlad S Hello !
Please note that Newspaper theme is using the official AMP plugin: https://amp-wp.org/
Thank you !
Vlad S Hello !
That is a Flex block. You have many options to customize it as you can see here, even with css as you can see here: https://www.screencast.com/t/c1vxjH5Y6m
Thank you !
Vlad S Hello !
Unfortunately not. The news ticker is pretty basic with few options to edit.
Thank you !
Vlad S Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Vlad S Hello !
Yes, you can activate the theme on a staging website, localhost.
Thank you !
Vlad S Hello !
I am sorry for misunderstanding ! Indeed this will require some custom work which unfortunately it is not covered by the support team.
You can use child theme as you can see here: https://forum.tagdiv.com/the-child-theme-support-tutorial/ but this will only work for standard templates.
Thank you !
Vlad S Hello !
This is how it looks on our side: https://www.screencast.com/t/XLCENSn2T Can you confirm that this is how you see it or do you see it differently ?
Thank you !
Vlad S Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
