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Vlad S
tagDiv Staff

Hello !

We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

I am not sure I understand what you want to achieve. Since you are selling a product, doesn’t it have a featured image ?

Thank you !

Vlad S
tagDiv Staff

Hello !

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website and let us know where the text with the link is located.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please note that Envato Policies require that only 1 license is used on only one product ( website )

Using 1 license on two domains is bad practice.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please note that themes don’t do this. You can have either a caching problem , someone may hacked your website, a plugin conflict reverts your theme. You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

I see that you are using Disqus plugin. This plugin is known for making problems to our users. You will have to either remove the plugin or find a way to tweak it in order not to crash the theme.

Thank you !

Vlad S
tagDiv Staff

Hello !

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to take a look.

Thank you !

Vlad S
tagDiv Staff

Hello !

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

You will have to use the browser inspector and see what font size the element you want to edit has: https://www.hostinger.com/tutorials/website/how-to-inspect-and-change-style-using-google-chrome

Unfortunately at the moment this is the only way.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Using tagDiv composer please click on the block that is here: https://www.screencast.com/t/FmooLhoA ; https://www.screencast.com/t/NZVXIrIrjmZS

Thank you !

Vlad S
tagDiv Staff

Hello !

Our theme is aware about Googles plans for 2021, The following updates will be 90% focused on optimization of the theme so it will meet all the requirements that google will have.

Thank you for your patience !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a screenshot and see us where you are inputing your code. Also make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately our developers are still working on fixing the instagram counter. At the moment the only workaround is to use the fixed count. Can you send us a screenshot of the user you set on the facebook in social counter ?

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately our developers are still working on fixing the instagram counter. At the moment the only workaround is to use the fixed count. Can you send us a screenshot of the user you set on the facebook in social counter ?

Thank you !

Vlad S
tagDiv Staff

Hello !

Please note that Webly platform differs from Newspaper Theme and I’m not sure how you adapted their template to wordpress. Newspaper Theme does not have any file upload options. You will have to upload the file somewhere else and paste the link into your templates.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to see what exactly you encounter.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately there is no option for this. You will have to work some code to fit it. Unfortunately due being custom code it is not covered by the support team.

Thank you !

Vlad S
tagDiv Staff

Hello !

You can create your sidebar using tagDiv Composer if you use cloud library templates: https://www.youtube.com/watch?v=fa7GenCHcBU&t=1s

On mobile you can achieve that using theme panel – Ads – Footer Ads.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

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