Hello !

Please provide a link to your post in order to inspect.

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

That will require custom work which is not covered by the support team unfortunately.

Thank you !

Hello !

Please make sure that you are uploding your image full size as you can see it here: https://www.screencast.com/t/Oxue274e

Thank you !

Hello !

There is no trouble. Honestly we have not tried a plugin in this manner. You can try it but I still support the ideea of creating a new aspect ratio for your images to fit theme’s requirements since it would be easier.

Thank you !

Hello !

I am sorry for misunderstanding !

This is not an issue. This is a single image element not a author box https://www.screencast.com/t/oRO62UigQzNg you will have to use a author box element. Or if you want to use the single image element you will have to create a post template for each post.

Thank you !

Hello !

That is from gutenberg not from Newspaper Theme. You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

As mentioned above, Mobile theme plugin layout cannot be changed. For the footer simply open composer on any template and scroll to the bottom of your page and you will be able to edit the footer.

Thank you !

Hello !

At the moment the maximum amount is 16 at the moment. The image size you will have to inspect after the columns are made, that depends on how many columns you are using.

Thank you !

Hello !

We are sorry for the inconvenience !

Due to our national holiday the support got really crowded and we are now fully locked to answer all the answers as fast as possible.

We are sorry for the inconvenience !

I have replied here: https://forum.tagdiv.com/topic/favicon-not-found-by-google-anymore/#post-376421

Thank you for your patience !

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

We are sorry for the late reply, due to our national holiday the support was restricted and we had 2 days off.

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

If you cannot select it it means that you are using a standard header from theme panel. You will have to use one from the cloud library in order to be able to edit it as you can see here:https://forum.tagdiv.com/header-manager/

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

If you are using flex blocks you are able to remove that from block settings as you can see here: https://www.screencast.com/t/WrANTUldRcRu

For normal blocks we will be needing a link to your website in order to see what css code will work.

Thank you !

Hello !

That shows up because of gutenberg pulling all the widgets but those will not work. Most of the users don’t post about it since they are using tagDiv Composer which offers them way more customization possibilities as you can see here: https://www.youtube.com/watch?v=fa7GenCHcBU&t

Thank you !

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

You are now able to create mobile viewport templates as you can see in our guide here: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

! Atention ! If you are using mobile templates you will have to remove the mobile theme plugin and also at the moment AMP is not working with mobile templates.

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Unfortunately it is not possible but what you can use are emojis from here: https://emojipedia.org/

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Here you can find the Mobile user agents: wp-content/plugins/td-mobile-plugin/Mobile_Detect.php

From my knowledge your error has nothing to do with the agents.

Thank you !