Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please delete the older code and try this css code: .tag .entry-content p {
font-family: Quicksand;
}

Let me know the result !

Thank you !

Hello !

Unfortunately that option is not available. Only Editors and Administrators have access to edit the cloud library templates.

Thank you !

Hello !

Please note that while converting your code can be converted wrong, therefore your code can be corrupted. The code must be inserted here: https://www.screencast.com/t/HFJ3wLnqn

Thank you !

Hello !

I am sorry for misunderstanding !

Please use this css code and customize it to your pleasure: .td-menu-background:before .td-search-background:before {
background:red;
}

I hope this was helpful !

Thank you !

Hello !

Unfortunately your image is not available, can you re-send it please ?

Thank you !

Hello !

Please add an AdBox element in your header and insert the code there too: https://prnt.sc/viidyd

Let us know the results !

Thank you !

Hello !

I am still not sure what you are looking to edit in order to guide you through. Please provide an example of what you are looking to achieve.

Thank you !

Hello !

Unfortunately at the moment indeed there is a bug with twitter on social counter. Our developers are working on it. Until then you can use the fixed counter.

Thank you !

Hello !

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

We are sorry for the inconvenience !

Your refund request is processed within maximum 24hrs from our side.

Thank you !

Hello !

Rocket loader is a plugin that is working on your website.

Go to Plugins: https://www.screencast.com/t/3dkvAUZZ7pCN search for Rocket Loader and disable it. After that refresh your website using CTRL + SHIFT + R

Let us know the result !

Thank you !

Hello !

Unfortunately the Newsletter cannot be added via widgets. Only using tagDiv Composer.

Thank you !

Hello !

From what I have seen your code is correct. You won’t be needing another code. Everything should work smoothly.

Thank you !

Hello !

You can set a custom search using an search element as you can see here: https://prnt.sc/vifa6r

Thank you !

Hello !

Can you please check in the website manager and make sure that you are using the same headers ? It looks like you have a different header on the “bad” page: https://www.screencast.com/t/bwbZ5i6d0AZv

Let us know the result !

Thank you !

Hello !

Yes, you can configure woocoommerce with Newspaper Theme but please note that Newspaper Theme is a Newspaper / Magazine Theme. You can use only woocommerce shortcodes: https://docs.woocommerce.com/document/woocommerce-shortcodes/

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Follow our guide here: https://www.youtube.com/watch?v=HXQQygkCCJo And as @Rajdeepdas mentioned, please make sure to clear your cache.

Thank you !

Hello !

Unfortunately the Newspaper theme does not offer this function at the moment. You will have to test and see a3rd party plugin for this.

Thank you !

Hello !

Please follow my above reply and let us know the information we requested.

Thank you !

Hello !

Unfortunately I cannot seem to find this categories: https://www.screencast.com/t/iEtdYvtxBMV8 Can you guide me to them please ?

Thank you !