Vlad S Hello !
We need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Vlad S Hello !
I am sorry for the misunderstanding !
I will pass your suggestion to our developers. Unfortunately at the moment I cannot provide an ETA for it.
Thank you !
Vlad S Hello !
We need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Vlad S Hello !
That can be set as menu from appearance – menus as you can see here: https://www.screencast.com/t/oVsNQrMGN
Thank you !
Vlad S Hello !
Please provide a link to your website in order to inspect and we will provide a solution.
Thank you !
Vlad S Hello !
We need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Vlad S Hello !
As you can see here the counters are gone for now: https://www.screencast.com/t/Sknu3urS
Thank you !
Vlad S Hello !
I am not sure I fully understand what is happening on. Can you provide some screenshots of what the issue is ?
Thank you !
Vlad S Hello !
We need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Vlad S Hello !
Instagram option from the footer is set to be refresh on every 3 hours. You can also ask your host if they have activated any type of caching that you might not know about it.
Thank you !
Vlad S Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Vlad S Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Vlad S Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Vlad S Hello !
We need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Vlad S Hello !
You can import a search template as you can see here: https://www.screencast.com/t/7NdDGOmFq7 This is fully customizable using tagDiv Composer: https://forum.tagdiv.com/cloud-library-templates/
Thank you !
Vlad S Hello !
Thank you for your suggestion. We are actually working on 2 video guides about the new mobile templates and mobile theme. They should be ready by the end of the month.
Thank you !
Vlad S Hello !
Unfortunately we will need to take a look at what settings you have, maybe you missed something. If you are having any issues about sending your credentials you can use gmail confidential:https://support.google.com/a/answer/7684332?hl=en
Thank you !
Vlad S Hello !
If it is a cloud library template and you are using the responsive version then you have to edit it using tagDiv Composer as you can see here: https://www.screencast.com/t/sTVZhH1r0xCb
Thank you !
Vlad S Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Vlad S Hello !
Please provide a link to your website so we can take a look and see what can be done. Can you show us where that modified appears ?
Thank you !
Vlad S Hello !
Please use this css code: .td-header-wrap .td-header-menu-wrap-full, .td-header-wrap .td-header-menu-wrap, .td-header-wrap .td-header-main-menu {
background-color:white!important;
}
#td-top-mobile-toggle i {
color:black;
}
.header-search-wrap .td-icon-search {
color:black!important;
}
The code must be inserted here: https://www.screencast.com/t/8gcCmrrCetYQ
Thank you !
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This reply was modified 5 years by Vlad S.
Vlad S Hello !
We need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Vlad S Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Vlad S Hello !
Please provide a screenshot of the issue that you are facing and we will take a look.
Thank you !
Vlad S Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
