Hello !

In order to create a sidebar you can follow our video here: https://www.youtube.com/watch?v=fa7GenCHcBU&t=27s And in order to have it sticky you will have to activate this option: https://www.screencast.com/t/5te4YRotT

Thank you !

Hello !

I adjusted it a bit more than you asked just to make sure that the proportions are equal all around. Please use this css code: p {
margin-top: 17px;
margin-bottom: -17px;
}

The code must be inserted here: https://www.screencast.com/t/5vaCUXXSO1Q

Thank you !

Hello !

Do you want to edit the image that is added inside your content here: https://www.screencast.com/t/5L0MZt7Gygs If that is the case that can be done if you either upload vertical-like photos or use an external plugin.

Thank you !

Hello !

We recommend using standard dimensions like 800×600 or full HD 1920x1080px. You will have to resize your images in a photo editor and the upload them.

Thank you !

Hello !

Please try to remove and reinstall the tagDiv Composer and let me know the result. If this does not work either please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please try to remove and reinstall the tagDiv Composer and let me know the result. If this does not work either please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

We don’t know or have to know the combination of plugins that may interfere with your theme. The best solution is to deactivate all except tagDiv ones, clear your cache and reactivate the untested plugins one by one and see which one produces the conflict.

Let us know the result !

Hello !

The tagDiv Composer is only available for post templates.

WP Bakery comes in a bundle, find out more about it here: https://forum.tagdiv.com/search/bakery/

Thank you !

Hello !

Unfortunately this option is not available in Newspaper Theme at the moment.

Thank you !

Hello !

Unfortunately this option is not available in Newspaper Theme at the moment.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also, please check your console and if any errors appear, take a screenshot and send it to us so we can take a better look.

Thank you !

Hello !

This is most likely because you will need to activate your thumbnail settings from Theme Panel – Blocks Settings – Thumbs on Modules / Blocks. The required ones as you can see in our guide too: https://www.screencast.com/t/7qip4qsf2tm are “265×198” and the “741×486”.

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Thank you !

Hello !

This can be done using tagDiv Composer as you can see here: https://www.screencast.com/t/aC49PMeYOM

Thank you !

Hello !

As you can see here: https://forum.tagdiv.com/the-newsletter-plugin/ our newsletter option works only for those 3 suppliers. You will have to either use an external plugin or see what options does jetpack offers you.

Thank you !

Hello !

Please provide a link to your website and we will take a look.

Thank you !

Hello !

That can be found in Theme Panel – Background as you can see here: https://www.screencast.com/t/Lqalyrm8oyBj

Thank you !

Hello !

Please provide a link to your website in order to take a look.

Thank you !

Hello !

Here you have the smart sidebar which drops with the scroll at the time: https://www.screencast.com/t/b3czghNcib so you will have to remove that.

Thank you !

Hello !

This can be because of the plugin not being compatible with Newspaper Theme. As you can see all the compatible plugins can be found in here: https://www.screencast.com/t/kJbuNUke

This are the only plugins covered by the support team: https://www.screencast.com/t/kJbuNUke

Thank you !

Hello !

You can upload a GIF in tagDIv Composer. I have used a single image element and simply uploaded a gif and this works: https://www.screencast.com/t/il1l2ripQu

Thank you !

Hello !

Please try to remove and reinstall the tagDiv Composer and let me know the result. If this does not work either please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also, please check your console and if any errors appear, take a screenshot and send it to us so we can take a better look.

Thank you !

Hello !

You can edit your templates footer by opening the template using tagDiv Composer on the template: https://www.screencast.com/t/inVOnAjq after that you can choose your footer from web manager: https://www.screencast.com/t/yIYuLl7aCRIt and make sure that you have the same footer all around.

Thank you !

Hello !

Sorry for misunderstanding !

It comes with it’s own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout.
The homepage is automatically changed to a layout containing a grid showing 3 featured posts and a latest articles section.

So unfortunately nothing that you have created on desktop will be rendered on Mobile theme.

I hope this was helpful !

Thank you !

Hello !

Unfortunately you cannot save a page as a template. You can however copy the code from one page and copy it to another as you can see here:

Open the page editor: https://www.screencast.com/t/rSUgDDPWJEI6

Copy the code: https://www.screencast.com/t/rcwnC8j6

And you can paste the code in another page which will become editable using tagDiv Composer.

Thank you !