Hello !

You will have to activate the thumbs from Theme Panel – Block Settings – Thumbs on Modules/Blocks and activate this 2: https://i.imgur.com/kkS9Lzt.png

Thank you !

Hello !

Unfortunately this option is not possible at the moment with Newspaper Theme.

Thank you !

Hello !

Please make sure that you are uploding your image full size as you can see it here: https://www.screencast.com/t/Oxue274e

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

The only option would be to un-hide it through CSS editing. There is no other option for this.

Thank you !

Hello !

Footer can be edited by opening your website manager as you can see here: https://www.screencast.com/t/5VkiUmHQvF Select the footer and scroll to the bottom of your page.

Thank you !

Hello !

Please make sure that you don’t have a post with more than 1 categories set to it.

Thank you !

Hello !

We have investigated your website and everything is working perfect on our side.

Please clear your cache and let us know

Thank you !

Hello !

That can be achieved by creating an header template using tagDiv Composer and the Cloud library: https://forum.tagdiv.com/header-manager/

Thank you !

Hello !

This is not changed yet. Our developers are working on multiple tasks and this one is on hold among others. Once this will be released you will be able to see it in our changelog here: https://themeforest.net/item/newspaper/5489609

Thank you !

Hello !

At the moment the WordPress 5.5 has not been tested. We are waiting for our developers to let us know any news about it.

Thank you !

Hello !

Please make sure that you change the AD title here: https://www.screencast.com/t/I1pKf81N

As you can see this works on our side: https://www.screencast.com/t/FgoEtJMiqY

Thank you !

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

We recommend you to use the AdBox element from tagDiv composer. in this way you can create your own custom ads: https://www.youtube.com/watch?v=biTpVVlr8j8&t=1s

Thank you !

Hello !

Yes, you can contact our custom work team directly here and provide them as much information possible. They will reply to you as fast as possible: https://tagdiv.com/web-development-services/

Thank you !

Hello !

Please provide a link to your website in order to inspect and see what can be done.

Thank you !

Hello !

Open the template using tagDiv Composer: https://www.screencast.com/t/yUIF17KjljJ6

Click on the News ticker and set the margin to 10: https://www.screencast.com/t/HkAcygLwoKjx

I have passed this to our developers since it is a bug and they will take a look on fixing it as soon as possible.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you !

Hello !

By using the tagDiv composer and you have a 3 columns layout you can add any element you want in it: https://www.screencast.com/t/dDGxLs2grI0l

Thank you !

Hello!

Please follow our guide here in order to change the header: https://www.youtube.com/watch?v=HXQQygkCCJo

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !