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Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately this option is not available at the moment with Newspaper Theme.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Vlad S
tagDiv Staff

Hello !

This sounds like a caching issue. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let us know the result.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please follow our tutorial for more details here: https://www.youtube.com/watch?v=I1R3j1QYod0

Your photos unfortunately are not available.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please let us know what tool you have used. we tried going on Totalscan.com but this is not a valid website.

Please note that Newspaper Theme is checked for malware by our team and also by Envato theme so the possibility of this having a virus is zero.

Please make sure that you re-download the package from envato and check it one more time.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

For font customization please follow our guide here: https://forum.tagdiv.com/font-customization/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Vlad S
tagDiv Staff

Hello !

On the Flex Block you will have to edit it using tagDiv composer: https://www.screencast.com/t/A2El4vm8rD Go to the block and set its settings: https://www.screencast.com/t/XIouEYnyG4

Thank you !

Vlad S
tagDiv Staff

Hello !

Please note that this request falls under custom work type and it is not covered by the Support team. For custom work you can contact our team here: https://tagdiv.com/web-development-services/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

That option is possible when using Cloud Library post templates: https://www.youtube.com/watch?v=I1R3j1QYod0 And you can activate or deactivate the infintie scroll from here: https://tagdiv.com/infinite-loading-for-single-posts/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have pasted the correct code in the Head tags. Also make sure to clear your cache. Please provide a link to your website in order to inspect.

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Thank you !

Vlad S
tagDiv Staff

Hello !

You can achieve this by going to your pages, edit the page you want to disable mobile theme on. Click on the mobile icon and choose to enable or disable the mobile theme: https://www.screencast.com/t/1xOr2oaMB0 After that simply save the page.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately not. You can create a blank template on your new website and copy the content code from the template you have created.

You can copy the code from one page and copy it to another as you can see here:

Open the page editor: https://www.screencast.com/t/rSUgDDPWJEI6

Copy the code: https://www.screencast.com/t/rcwnC8j6

And you can paste the code in another page which will become editable using tagDiv Composer.

Thank you !

Vlad S
tagDiv Staff

Hello !

You can achieve this by going into Theme Panel – Translations as you can see here: https://www.screencast.com/t/Og0O3Mgg3 You can either choose to load a translation or edit the word and phrases manually.

Thank you !

Vlad S
tagDiv Staff

Hello !

For Warning: getimagesize, please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please enable the option in PHP.Ini as you can see here: https://stackoverflow.com/questions/37531149/php-getimagesize-not-working-on-external-links That allow url is 0 on your side.

Thank you for your understanding!

Vlad S
tagDiv Staff

Hello !

Please clear your cache, on our side your code works perfectly.

Thank you !

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