Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hello !
Please provide a link to your website in order to inspect.
Thank you !
Hello !
Unfortunately this option is not available at the moment with Newspaper Theme.
Thank you !
Hello !
Please provide a link to your website in order to inspect.
Thank you !
Hello !
This sounds like a caching issue. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know the result.
Thank you !
Hello !
Please follow our tutorial for more details here: https://www.youtube.com/watch?v=I1R3j1QYod0
Your photos unfortunately are not available.
Thank you !
Hello !
Please let us know what tool you have used. we tried going on Totalscan.com but this is not a valid website.
Please note that Newspaper Theme is checked for malware by our team and also by Envato theme so the possibility of this having a virus is zero.
Please make sure that you re-download the package from envato and check it one more time.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hello !
For font customization please follow our guide here: https://forum.tagdiv.com/font-customization/
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Thank you !
Hello !
Please provide a link to your website in order to inspect.
Thank you !
Hello !
On the Flex Block you will have to edit it using tagDiv composer: https://www.screencast.com/t/A2El4vm8rD Go to the block and set its settings: https://www.screencast.com/t/XIouEYnyG4
Thank you !
Hello !
Please note that this request falls under custom work type and it is not covered by the Support team. For custom work you can contact our team here: https://tagdiv.com/web-development-services/
Thank you !
Hello !
Please provide a link to your website in order to inspect.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
That option is possible when using Cloud Library post templates: https://www.youtube.com/watch?v=I1R3j1QYod0 And you can activate or deactivate the infintie scroll from here: https://tagdiv.com/infinite-loading-for-single-posts/
Thank you !
Hello !
Please provide a link to your website in order to inspect.
Thank you !
Hello !
Please make sure that you have pasted the correct code in the Head tags. Also make sure to clear your cache. Please provide a link to your website in order to inspect.
Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Thank you !
Hello !
You can achieve this by going to your pages, edit the page you want to disable mobile theme on. Click on the mobile icon and choose to enable or disable the mobile theme: https://www.screencast.com/t/1xOr2oaMB0 After that simply save the page.
Thank you !
Hello !
Unfortunately not. You can create a blank template on your new website and copy the content code from the template you have created.
You can copy the code from one page and copy it to another as you can see here:
Open the page editor: https://www.screencast.com/t/rSUgDDPWJEI6
Copy the code: https://www.screencast.com/t/rcwnC8j6
And you can paste the code in another page which will become editable using tagDiv Composer.
Thank you !
Hello !
You can achieve this by going into Theme Panel – Translations as you can see here: https://www.screencast.com/t/Og0O3Mgg3 You can either choose to load a translation or edit the word and phrases manually.
Thank you !
Hello !
For Warning: getimagesize, please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please enable the option in PHP.Ini as you can see here: https://stackoverflow.com/questions/37531149/php-getimagesize-not-working-on-external-links That allow url is 0 on your side.
Thank you for your understanding!
Hello !
Please clear your cache, on our side your code works perfectly.
Thank you !