Vlad S Hello !
Unfortunately at the moment we have no workaround for this.
Thank you for your understanding !
Vlad S Hello !
Unfortunately the Native Ad widget has not been tested with Newspaper Theme therefore this is not covered by the support team.
Thank you !
Vlad S Hello !
If you already have content on your website we recommend you to install a demo without content and then you can edit your templates using tagDiv Composer.
Thank you !
Vlad S Hello !
Unfortunately the WP-Rocket plugin is not a tested plugin therefore it is not covered by the support team.
Thank you for your understanding !
Vlad S Hello !
Yes, we everytime update our php when the version comes out so on our side everything works out normal.
Thank you !
Vlad S Hello !
Please provide a link to your website in order to inspect.
Thank you !
Vlad S Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Vlad S Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Vlad S Hello !
You will have to delete the Social Counter element first using tagDiv Composer. In order to not see the shortcode on your page when the plugin will be disabled.
Thank you !
Vlad S Hello !
Please contact us via e-mail and provide as much information as possible, our team will investigate and see what can be done. Any access will be helpful.
Thank you !
Vlad S Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Vlad S Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Vlad S Hello !
This was my mistake, The developers are working on fixing this issue as soon as possible.
Thank you for your understanding !
Vlad S Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Vlad S Hello !
This is my bad ! I have spoken with our developers and they are working on this to be fixed as soon as possible.
We are sorry for the inconvenience !
Thank you !
Vlad S Hello !
Please take a look at our guide here: https://forum.tagdiv.com/homepage-how-to-build-and-set-it/ All the Cloud library templates are fully editable using tagDiv Composer.
Thank you !
Vlad S Hello !
Unfortunately not. The website will look messed up since the cloud library is rendering the templates. Unfortunately WP Bakery being used on TagDiv Templates is not an option.
Thank you !
Vlad S Hello !
No, all the Envato licenses are available only for 1 end product ( website ).
Thank you !
Vlad S Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Vlad S Hello !
Please provide a link to your website in order to inspect.
Thank you !
Vlad S Hello !
That is an ad banner that can be removed / replaced by going into Theme panel – Ads – Header Ad.
Thank you !
Vlad S Hello !
Please note that Rank Math Seo is not a tested plugin. We have tested and we recommend you to use SEO Yoast plugin.
Thank you !
Vlad S Hello !
Unfortunately untested plugins are not covered by the support team at the moment.
Thank you for your understanding !
Vlad S Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Vlad S Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
