Hello !

1. Please provide a picture of your cloud template not being available.

2. Demo without content was designed more for websites that already have content. You will have to first add some content on your web in order to be rendered.

By accessing the Cloud library you will be able to use different templates in order to create your website design.

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Hello !

Please note that Newspaper theme does not have any currency elements in it. What you are having is not Newspaper Theme related.

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that due to the high amount of support requests anwers can be delayed up to 48hrs !

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Hello !

You can use this css code in order to adjust that: .td-header-desktop-wrap .td-pb-row:after {
content: none;
}

The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5

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Hello !

For this you will have to edit your post template using the tagDiv Composer. On posts pages you can disable the mobile theme so you will be seeing the modifications you’ve done using tagDiv Composer.

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Hello !

That can be translated by going into Theme Panel – Translations: https://www.screencast.com/t/e8XL9h8ExTX

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Hello !

You can easily reset the key from the wrong domain and re-activate it on the new one: https://www.screencast.com/t/4LbGs3Kfb

At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

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Hello !

That option comes from wordpress. In order to edit it you will have to contact wordpress support.

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Hello !

That option comes from wordpress. In order to edit it you will have to contact wordpress support.

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Hello !

Yes, this is possible by right clicking on your elements and save them as you can see here: https://www.screencast.com/t/8CztkyOT5QTr

After saving them they will be available in the tagDiv Composer elements list.

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Hello !

Please note that all the list of compatible plugins is available here: https://www.screencast.com/t/G4ePIzwy8 Unfortunately we cannot offer support for untested plugins: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for your understanding !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that due to the high amount of support requests anwers can be delayed up to 72hrs !

Thank you !

Hello !

Unfortunately this option is not available with Newspaper Theme at the moment.

Thank you for your understanding !

Hello !

Please make sure that you are using proper retina images: https://premium.wpmudev.org/blog/make-images-retina-ready/

Create a retina image and let us know !

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Hello !

Unfortunately your image is too small so we cannot understand.

Please provide a link to your website in order to inspect.

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Hello !

That can be done as you can see here: https://prnt.sc/s4flqu ; https://prnt.sc/s4fll2 For the title you will have them here: https://prnt.sc/s4fmrd ; https://prnt.sc/s4fn6g

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Hello !

If you want to delete a row, inner row you can delete it like in the previous version, using the right click on the row icon -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq or using the drag and drop -> http://prntscr.com/owlz2r or you can simply click on the row and pres the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG

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Hello !

Since whatsapp is a mobile device app that will not be shown in desktop versions. Only mobile theme will render whatsapp sharing option.

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Hello !

Please remove and reinstall tagDiv Composer and let us know the result.

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Hello !

Unfortunately fonts cannot be changed with one click. You will have to edit each element individually and change fonts.

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Hello !

That comes from wordpress. You can achieve this using CSS. Please provide a link to your website in order to inspect.

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Hello !

For this you will have to use a migration tool. Newspaper theme does not offer migration options.

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Hello !

We have investigated your website and everything seems to be fine.

Please clear your cache and re-check.

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Hello !

Everytime you switch a viewport you will have to refresh your page first.

Your website displays mobile theme.

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Thank you !

Hello !

I have passed your request to our developers but unfortunately we cannot say for sure if or when this will be implemented.

Thank you for your understanding !