Hello !

Please note that this is a wordpress feature and it is not Newspaper Theme related.

You will have to contact wordpress for this matter.

Thank you !

Hello !

Unfortunately this option is not available in Newspaper Theme.

As you can see our schedule here: https://www.screencast.com/t/7lsXSDT9GnHV : At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

Thank you for your understanding.

Hello !

What exactly do you mean by changing elements ? Please provide more information. As you can see our schedule here: https://www.screencast.com/t/7lsXSDT9GnHV : At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that due to the high amount of support requests anwers can be delayed up to 72hrs !

Thank you !

Hello !

In order to edit the social counter please follow our tutorial here: https://www.youtube.com/watch?v=fa7GenCHcBU

Thank you !

Hello !

By installing a new demo the old settings will be gone since the demo will import the new demos templatess.

Thank you !

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please remove and re-install tagDiv Composer and let us know if the issue is still there.

Thank you !

Hello !

Indeed this seems to be a bug. We have passed this to our developers and we will come back with a fix as soon as possible.

Thank you for your understanding !

Hello !

You can use the column text element in order to render shortcodes or use HTML codes.

Simply copy the shortcode and insert it in the text area of the column text as you can see here: https://www.screencast.com/t/UEMEsVKog

Column text is an element from tagDiv Composer.

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also, as this huge banner suggests: https://www.screencast.com/t/X4kj5XelQ our schedule was delayed a bit. At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

Thank you for your understanding !

Thank you !

Hello !

https://www.screencast.com/t/7lsXSDT9GnHV : At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Hello !

I am sorry but I don’t quite understand what you mean by author for each article. Please provide more details.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

The documentation for child theme is here: https://forum.tagdiv.com/the-child-theme-support-tutorial/

At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

Thank you !

Hello !

In order to use custom fonts please follow our tutorial here: https://forum.tagdiv.com/font-customization/

Thank you !

Hello !

That is because there are too many. In order to render all of them we suggest you to create a blank page that will contain only the categories and sub categories and assign it to the mega-menu.

Thank you !

Hello !

This is a unusual issue. Please try reinstalling the tagDiv Composer and standard pack plugins.

Let us know the results.

Thank you !

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Hello !

Please provide a link to your website in order to inspect.

Thank you !