Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

At the moment this is not possible. Editors will have control over Cloud library templates.

Thank you for your understanding !

Hello !

Where exactly do you want to upload the picture ? You can use an image element as you can see here: https://www.screencast.com/t/mTBFtPEr4Lg

Thank you !

Hello !

Unfortunately sidebars can be loaded and modified only on cloud library templates as you can see here: https://www.youtube.com/watch?v=fa7GenCHcBU&t=3s

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

That is because your schema is not coming from Newspaper Theme. This seems to be a plugin issue.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that due to the high amount of support requests anwers can be delayed up to 72hrs !

Thank you !

Hello !

For Cloudflare setup you can follow our documentation here: https://forum.tagdiv.com/cloudflare-cdn/

Thank you !

Hello !

For a proper update please follow our tutorial here: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you !

Hello !

The pages don’t render because you are using The Mobile theme, was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Thank you !

Hello !

Unfortunately this is not possible at the moment in Newspaper Theme.

Thank you for your understanding !

Hello !

You can setup a sidebar from here: https://www.youtube.com/watch?v=fa7GenCHcBU&t=2s And you can use Widget sidebar element from tagDiv Composer to import widgets.

Thank you !

Hello !

That can be changed from Theme panel – Theme colors.

Thank you !

Hello !

Do you mean this strings: https://prnt.sc/s3a5aj ?

Thank you !

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that due to the high amount of support requests anwers can be delayed up to 72hrs !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that due to the high amount of support requests anwers can be delayed up to 72hrs !

Thank you !

Hello !

Please make sure that you have installed AMP properly: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Also please make sure that you have cleared your cache.

Thank you !

Hello !

If you can run your website without the tagDiv Standard pack plugin that is the recommended way. Standard pack was developed only to maintain websites that use old composer elements and theme functions.

If you still want to have it active please make sure that you don’t have plugin conflict. Deactivate all the plugins except tagDiv ones and check.

Thank you !

Hello !

Unfortunately that option is not possible at the moment with Newspaper Theme.

Thank you for your understanding !

Hello !

You can edit the page using tagDiv Composer, click on the flex block and you will be able to customize it: https://www.screencast.com/t/yuRltbs60Hgu

At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that due to the high amount of support requests anwers can be delayed up to 72hrs !

Thank you !

Hello !

Unfortunately this has not been tested on Newspaper Theme. You can try multiple plugins and see which one fits the best.

Thank you !

Hello !

Please note that you can create a sidebar as you can see here: https://www.youtube.com/watch?v=fa7GenCHcBU&t=2s

Thank you !

Hello !

You will have to make sure that your code is correct. If you insert your code into an empty page / post and it doesn’t render properly that means that your code is broken.

Please note that your request is custom work and is not covered by the support team.

Thank you !