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Vlad S
tagDiv Staff

Hello!

Please contact us via email at contact@tagdiv.com and let us know which version you want, we will provide it via e-mail.

Thank you!

Vlad S
tagDiv Staff
Vlad S
tagDiv Staff

Hello!

Can you send us a link to your website and a screenshot of where have you implemented the ad code ?

Thank you!

Vlad S
tagDiv Staff

Hello !

We need to take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.

Thank you !

Vlad S
tagDiv Staff

Hello!

Unfortunately we do not offer any solutions for this. There are many users that use the RSS feed from different plugins, you will have to test and see which will work.

Thank you!

Vlad S
tagDiv Staff

Hello!

Please note that for the standard templates when you want to use the video featured you will have to use Style 9; 10 or 11.

Thank you!

Vlad S
tagDiv Staff

Hello!

I have just inspected your website and everything seems to be in order now with it.

Thank you!

Vlad S
tagDiv Staff

Hello!

You can adjust it using the css tab as you can see here: https://www.youtube.com/watch?v=fa7GenCHcBU&t=1s

Thank you!

Vlad S
tagDiv Staff

Hello !

This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let us know the result.

Thank you !

Vlad S
tagDiv Staff

Hello!

Unfortunately at the moment there is no option to edit and add elements inside the post content.

Thank you!

Vlad S
tagDiv Staff

Hello!

Those seem to come from an AD or AD code, unfortunately I do not know how those codes are inserted in your website, please check the AD tab from your theme panel and see what codes have you inserted there for ads or tracking.

Thank you!

Vlad S
tagDiv Staff

Hello!

1. Please save and check on the live site, there may be a delay untill the change appears.

2. For that you will need to move the title element in the split row: https://www.screencast.com/t/RNu93qS2J

3. For that simply click on the COLUMN element and uncheck the sticky option as you can see here: https://www.screencast.com/t/sNzQm4Qb

4. That is the background image of the ROW, it can be removed if you click on the ROW and in the CSS tab you will find it: https://www.screencast.com/t/VEGS8T2wFh

Thank you!

Vlad S
tagDiv Staff

Hello !

We need to take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.

Thank you !

Vlad S
tagDiv Staff

Hello!

I have inspected your page but I couldn’t find any New economy area, can you send us a screenshot of where that is located ?

Thank you!

Vlad S
tagDiv Staff

Hello!

Unfortunately there is no update regarding this issue. Our developers TO DO list is pretty big, we are sorry for the inconvenience!

Thank you!

Vlad S
tagDiv Staff

Hello!

Unfortunately there is no update regarding this issue. Our developers TO DO list is pretty big, we are sorry for the inconvenience!

Thank you!

Vlad S
tagDiv Staff

Hello!

All the editable options can be found in here: https://www.screencast.com/t/Rcdp4cK0k

Thank you!

Vlad S
tagDiv Staff

Hello!

Just to make sure that we are on the same page, you are talking about this feature here: https://www.screencast.com/t/U9DQ5UseKl ?

Thank you!

Vlad S
tagDiv Staff

Hello!

Please provide a link to your website. From what I can tell you are using a PRO Demo or a cloud library template. Either one of this is fully editable using tagDiv Composer. That means that you will have to edit your pages individually. As for the sidebar, please take a look at our video guide here: https://www.youtube.com/watch?v=fa7GenCHcBU

Thank you!

Vlad S
tagDiv Staff

Hello!

This is coming from wordpress and it is not theme related. For more information we suggest you to contact wordpress support.

Thank you!

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.

Thank you !

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