Vlad S Hello !
99% of this cases the mobile theme is rendered on desktop because of the Cache plugin. We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
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Vlad S Hello !
We are sorry for the inconvenience !
My colleagues made your topic a priority and will reply to your e-mail today.
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Vlad S Hello !
That can be changed or removed by editing the header as you can see here: https://www.screencast.com/t/qBEDk0ZQzYy
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Vlad S Hello !
You can set it globally by activating it in Theme panel as you can see here: https://www.screencast.com/t/Zz9wSfMiowv
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Vlad S Hello !
99% of this cases the mobile theme is rendered on desktop because of the Cache plugin. We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you !
Vlad S Hello !
Unfortunately at the moment there is a problem with this. Please edit the footer from the homepage. Starting with 10.3 you have the possibility to edit the header / content and footer from the homepage directly not needing to open multiple templates to be edited.
I hope this was helpful !
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Vlad S Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
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Vlad S Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you
Vlad S Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you
Vlad S Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you
Vlad S Hello !
That can be achieved by using woocommerce shortcodes: https://docs.woocommerce.com/document/woocommerce-shortcodes/ ; You can use the column text element in order to render shortcodes or use HTML codes. Simply copy the shortcode and insert it in the text area of the column text as you can see here: https://www.screencast.com/t/UEMEsVKog
Column text is an element from tagDiv Composer.
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Vlad S Hello !
You can achieve that by setting up a footer template from the cloud library and as you can see here: https://forum.tagdiv.com/footer-templates/ And after adding the adbox element you will be able to set the css sizes as you can see here: https://www.screencast.com/t/1keXd2PFmb
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Vlad S Hello !
Mobile theme can be disabled from here: 
Unfortunately you cannot remove the mobile theme for all pages at once. This has to be done manually.
Thank you for your understanding !
Vlad S Hello !
On mobile sticky menu you would be able to insert an ad box and have your ads rendered there: https://www.screencast.com/t/MiUXR9hnAhT6
I hope this was helpful !
Thank you !
Vlad S Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you
Vlad S Hello !
At the moment the WP Bakery will remain a supported plugin for the Newspaper Theme.
Our team is working on having this features in the future.
Thank you for your understanding !
Vlad S Hello !
Do you mean that when you’re on a post and click on the header logo that will not redirect you to the homepage ?
That can be achieved by using a Header Template as you can see here: https://forum.tagdiv.com/header-manager/ And on the Header Logo element you will be able to set it as you can see here:https://www.screencast.com/t/SMkkesH4g
I hope this was helpful !
Thank you !
Vlad S Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you
Vlad S Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you
Vlad S Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Vlad S Hello !
Please make sure that you are uploding your image full size as you can see it here: https://www.screencast.com/t/Oxue274e
Thank you !
Vlad S Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Vlad S Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you
Vlad S Hello !
While editing with tagDiv Composer you will be able to activate the sticky header in composer, which will allow you to edit the sticky menu in tagDiv Composer: https://www.screencast.com/t/iCrBNo0P
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Vlad S Hello !
Please provide a link to your page and we will take a look.
Support team is not 24/7 available and due to the high number of requests our response time can be delayed up to 48hrs. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.
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