Hello !

Please read our tutorial regarding AMP tutorials: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

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Hello !

PRO Layouts and Clouds Templates are fully editable using the tagDiv Composer. Those can be edited on the flex blocks.

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Hello !

While having a background the layout will automatically become boxed. In order to add a Background add you will have to go into Ads – Background Ads: https://www.screencast.com/t/KOVG4nWo

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Hello !

At the moment we have not tested this version.

The recommended one is 7.2 at the moment.

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Hello !

What exactly is the process that you imported the pages so we can have an ideea about the error you’re experiencing.

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Hello !

For that you will have to edit the wordpress menu, find out more about it here: https://codex.wordpress.org/WordPress_Menu_User_Guide

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

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Hello !

We have inspected your website and everything works. Let us know if the issue is still there.

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Hello !

Please provide a link to your website in order to inspect.

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Hello !

The designs do not match because you are using the mobile theme. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor.

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

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Hello !

That is just a notice, that should not affect your editing capabilities. If you start editing the template a bit using the tagDiv Composer the notice should go away.

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Hello !

Please try this code: .tdi_104_161 .td_block_inner .td_module_flex_3 .td-image-container, .td_module_flex_1 .td-image-container {
box-shadow: 2px 2px 4px #888
;
}

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello,

This issue happens when updating from an older version of the theme so please make this adjustment in the tagdiv composer plugin:
https://www.screencast.com/t/HGX40TlcJgb
Then hit a save in the theme panel and then revert the code back to original .this will make the social icons appear properly again.

Thank you!

Hello !

The last update on Newsmag was in July. Our developers are working on a new update but we don’t have a date for it’s release yet.

Thank you for your understanding !

Hello !

Please deactivate the Autoptimize, after some more research we’ve found out that your font is loaded by Autoptimize plugin.

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Hello !

Those can be found in Theme Panel – Footer – Sub Footer Settings. And if you’re using a footer page you will have to edit the footer page using the tagDiv Composer.

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Hello !

You can achieve that only by editing the code. That will require coding skills in identifying the correct file needed to edit and where to edit it.

Please note that this represents custom work and is not covered by the support team.

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

You can use this code here:

.td-theme-wrap .td-block-title {
font-weight: 900;
}

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Hello !

There is no option into changing them to a paragraph, also this is a bad seo practice since you are turning all of your titles into post content.

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Hello !

We’re seeing some improvements, don’t know if you did anything but the page speed on mobile and in general is better but the one thing that’s left from what we can tell is the host itself not being good enough for your page speed since the website waits for the host a lot..

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Hello !

If you want we are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new

We are sorry for the inconvenience !

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Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

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Hello !

In order to deactivate that option you will have to do it from here: https://www.screencast.com/t/3R6rJmGGx

Thank you !