Hello !

For Cloud Templates you use TagDiv Composer and for Default templates you have to use Theme panel settings.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

If you’re using a Clean Newspaper 10 we recommend disabling the Standard Pack and after that you will see that theme panel will have less options. PRO Demos and Cloud Templates are fully editable using the tagDiv Composer as you can see it here: https://www.screencast.com/t/DytyzPnj0T

Thank you !

Hello !

This is a pretty big modification, we recommend contacting our Custom Work team and they will be able to help you: https://tagdiv.com/premium-customization-services/

Thank you !

Hello !

This is not a Newspaper theme related issue. You will have to contact WordPress Support for this.

Thank you for your understanding !

Hello !

In order to delete the News Ticker you will have to drag and drop the News Ticker to the Delete button while editing the page using the tagDiv Composer: https://www.screencast.com/t/1tFQ0wtvbnf1

Thank you !

Hello !

To cancel the infinite scroll you will have to follow these steps and deactivate the option: https://tagdiv.com/infinite-loading-for-single-posts/

Thank you !

Hello !

If you’re using a Cloud Template you will have to edit the ROW Background as you can see it here: https://www.screencast.com/t/wZjvhOBgP7g

Thank you !

Hello !

Please make sure that you do the procedure properly according to our documentation here: https://forum.tagdiv.com/how-to-update-the-theme-2/

The best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that you can install the new version.

You can find 9.8 version here: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

Also please read my last reply about update on this post: https://forum.tagdiv.com/topic/update-to-newspaper-10/

Overwriting files will cause conflicts.

Thank you !

Hello !

This issue should be fixed in the Newspaper 10.1, please upload your theme. Find out how to upload it here: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you !

Hello !

Scroll down in the Layout tab and you will see he translation tab as you can see it here: https://www.screencast.com/t/aElufF7P

Thank you !

Hello !

It appears that you have a Author page, please make sure you have set the same template all over the website. Find out more about it here: https://forum.tagdiv.com/cloud-library-templates/

Thank you !

Hello !

We will answer via e-mail.

Thank you !

Hello !

We have tested your issue and it seems to work on our side. Please set a post to template 7 and provide us a link to it in order to inspect.

Thank you!

Hello !

Unfortunately we have not tested the JWplayer plugin so we cannot offer support for it. What you can do is try and set a css code in order to hide it. If you have is set up and it is showing provide us a link to inspect and see what can be done

Thank you !

Hello !

The designs do not match because you are using the mobile theme. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor.

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Thank you !

Hello !

Please provide a link to your website in order to inspect !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

1. You can edit that by going into Theme Panel – Footer – Sub Footer Settings.

2. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

You will have to import a header from the Cloud Library and then edit it. Find out more about it here: https://forum.tagdiv.com/header-manager/

Thank you !

Hello !

That can be achieved by using the WordPress editor as you can see it here : https://gogutenberg.com/blocks/table/

Thank you !

Hello !

DOM elements are the number of elements available in the page like paragraphs, blocks, etc. But I would suggest to take a look at your host since the “issue” seems to be from there as you can see it here: https://www.screencast.com/t/LmQm6wnTZF

Thank you for your understanding !

Hello !

That is a wordpress setup. Find out more about it here: https://www.siteground.com/tutorials/wordpress/use-smtp/

Thank you !

Hello !

If you started on Newspaper 10 we recommend using the PRO layouts and disable the standard pack for a greater speed. You can use the PRO layouts and Cloud Templates from the library.

Thank you !