Hello !

First of all please note that Updates come with changes.

You want greater page speed you need to change. You said about speed, exactly that’s why the standard pack is there. Standard pack is made for the clients who want to have the benefit of update and keep their website as it was before.

If you want to be up to date you have to make adjustments. If you deactivate the Standard Pack plugin you are forced to use the Cloud Library which means your website will rely on shortcodes only which will provide a greater speed.

We are sorry for the inconveniences that you experience !

If you are experiencing any issues we are here to help, just let us know !

Thank you !

Hello !

If you want we can take a look and see what is the issue on your website. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Newspaper 9.8 is available here: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

If you want we are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new

We are sorry for the inconvenience !

Thank you !

Hello !

If you want we can take a look and see what is the issue on your website. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Newspaper 9.8 is available here: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

If you want we are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new

We are sorry for the inconvenience !

Thank you !

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Hello !

We will pass this suggestion to our developers but as mentioned above this is a notice not a warning.

Thank you for your understanding !

Hello !

We are sorry for the inconvenience !

This is due to the changes from 10 where we encourage users to redefine their websites using the tagDiv Composer since is the plugin which will get more updates in the future.

Thank you !

Hello !

Please update to 10.1 since this bug has been fixed in this version. Find out more about it here: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you !

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please update to Newspaper 10.1 since this version has been fixed in this update.

Thank you !

Hello !

What demo do you have installed so we can provide the code ?

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please provide a link to your website in order to inspect !

Thank you !

Hello !

Unfortunately this option is not available with Newspaper Theme and we have not tested any plugins in this matter. You will have to test them in order to see which one fits your tastes.

Thank you !

Hello !

The easiest way would be to install a demo and edit it using the tagDiv Composer but if you want you can start adding templates according to our tutorials.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please make sure that you do the procedure properly according to our documentation here: https://forum.tagdiv.com/how-to-update-the-theme-2/

The best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that you can install the new version.

You can find 9.8 version here: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

Also please read my last reply about update on this post: https://forum.tagdiv.com/topic/update-to-newspaper-10/

Overwriting files will cause conflicts.

Thank you !

Hello !

Please make sure that you do the procedure properly according to our documentation here: https://forum.tagdiv.com/how-to-update-the-theme-2/

The best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that you can install the new version.

You can find 9.8 version here: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

Also please read my last reply about update on this post: https://forum.tagdiv.com/topic/update-to-newspaper-10/

Overwriting files will cause conflicts.

Thank you !

Hello !

Please update to Newspaper 10.1 since this issue has been fixed. Find out more about it here: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you !

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

1. In any theme / plugin ( tagdiv or not ) when a update includes moving files from a folder to another or so it is recommended to delete the old version and install the new one after that because if you would do it through a plugin or so it will overwrite files which may cause conflict.

2. Are you using PHP customization or so ? Starting with Newspaper 9 or even further there are a bunch of tabs that allow you to insert custom codes directly into your theme panel. Child Theme can have updates too and in that case it applies what I said on 1. If you’re using the Newspaper 10 and you want to convert to PRO layouts and disable the Standard pack then the child theme will no longer be needed because once you go Standard Pack-free everything will be fully editable using the tagDiv Composer.

3. If you have a daily backup then that’s fine. In every update we recommend having a backup and you can also do the update first on a localhost or test-site.

4. Normally nothing except the Theme should be affected since all the data is stored in the Database not in the theme or plugin files.

I hope this is helpful !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

As mentioned above, this is not a problem. The Newsletter plugin ONLY shows the e-mail field. If you want to have other fields you will have to use another plugin.

We are sorry for the inconvenience !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !