Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

As mentioned above. This issue cannot be reproduced on our side so there is not a theme fault.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

And what exactly you do to access them ? We have searched the entire website in order to find something that will lead us to them but we haven’t found any.

Thank you !

Hello !

Unfortunately that option is not available, what you can is to create a custom header template from the cloud library. Find out more about it here: https://forum.tagdiv.com/header-manager/

Thank you !

ello !

Please make sure that you do the procedure properly according to our documentation here: https://forum.tagdiv.com/how-to-update-the-theme-2/

For Yoast: In the new update there have been inserted new blocks in gutenberg and due to those improvements you have to refresh your post because now Yoast doesn’t work in real time. So you can do this by updating and saving your posts.

The page editor has been fixed in the Newspaper 10.1

The best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that you can install the new version.

You can find 9.8 version here: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

Also please read my last reply about update on this post: https://forum.tagdiv.com/topic/update-to-newspaper-10/

Overwriting files will cause conflicts.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

We have tested this option on our side and everything works fine.

Thank you !

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

We have tested this option on our side and everything works fine.

Thank you !

Hello !

The design you want is the Responsive version. For that simply disable the mobile theme plugin.

Thank you !

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

And for the pages you can delete them from dashboard – pages. Also let us know what path have you followed in order to get to that page so we can inspect.

Thank you !

Hello !

In order to learn about the Mobile Theme please follow our tutorial here: https://forum.tagdiv.com/the-mobile-theme/

Thank you !

Hello !

That option is only available in Gutenberg from wordpress and it is pretty limited: https://www.screencast.com/t/VhpEVQ9evRA

That can be achieved when editing the post.

Thank you !

Hello !

That can be achieved by creating a custom header from Cloud Library. Please find out more about it here: https://forum.tagdiv.com/header-manager/

Thank you !

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

In the 10.1 version this issue is fixed as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure you are using the 10.1 and if the issue still persists please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please note that the tagDiv Composer is a MUST have plugin in order for the Newspaper theme to run. Also please make sure that your system status is all in order. Follow our tutorial in order to learn how to have a clean system status and the saving issue should be gone: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you !

Hello !

For that you will need to edit theme code. We recommend hiring a freelancer for this since it will require coding skills and it is not covered by the support team due to our support policy: https://forum.tagdiv.com/newspaper-theme-support/

Thank you !

Hello !

We have inspected your website on desktop and mobile devices as well. Now the sticky header seems to work fine.

Indeed there seems to be a problem with the header loading when refreshing the page but that looks to be a slow host or loading time. In order to improve your page we recommend firstly testing your page using GTMetrix.

Please make sure that all the settings are like in our requirements, please follow the guide carefully

– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

You can also follow our page speed tutorial: https://tagdiv.com/how-to-increase-page-loading-speed/

Thank you !

Hello !

It can be a plugin conflict that may occur but for a quick fix you can use this CSS code here: .wp-block-button {
margin-bottom: 10px;
}

The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5

Thank you !

Hello !

Sorry for the missunderstanding !

You don’t have to remove anything. In order to convert from old version to the new one simply deactivate the Standard Pack plugin and adjust or re-design your website using the new features that come with Newspaper 10 ( Demos, Cloud library templates, tagDiv Composer elements ).

I hope this was helpful !

Thank you !

Hello !

Sorry for missunderstanding your issue !

AMP Auto Ads must be inserted here: https://www.screencast.com/t/sieivVBKGpt1 ; Please note that you must have active AMP plugin and one of the 2 options enabled in order to see those tabs.

Thank you !

ello !

Please make sure that you do the procedure properly according to our documentation here: https://forum.tagdiv.com/how-to-update-the-theme-2/

For Yoast: In the new update there have been inserted new blocks in gutenberg and due to those improvements you have to refresh your post because now Yoast doesn’t work in real time. So you can do this by updating and saving your posts.

The page editor has been fixed in the Newspaper 10.1

The best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that you can install the new version.

You can find 9.8 version here: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

Also please read my last reply about update on this post: https://forum.tagdiv.com/topic/update-to-newspaper-10/

Overwriting files will cause conflicts.

Thank you !

Hello !

Please make sure you have cleared your cache and also look thoroughly into your theme since this image is still requested as you can see it here: https://www.screencast.com/t/LEX6582tng3

Thank you !

Hello !

From Newspaper 10 to 10.1 you can follow the simple upload tutorial here: https://forum.tagdiv.com/how-to-update-the-theme-2/ This should work without any problems.

Thank you !

Hello !

Unfortunately this option is not available in Newspaper Theme. You will have to try some plugins for this since we have not tested any in this matter.

We are sorry for the inconvenience !

Thank you !