Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please follow our tutorial in order to learn about the update properly: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hello !
You can check to see if you have implemented your AMP properly as in our tutorial here: https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/
Let us know if you are experiencing any other issues.
Thank you !
Hello !
Please update to Newspaper 10.1, this update should have fixed your issue. Let us know if the issue is still there after the update.
Thank you !
Hello !
Please make sure that you do the procedure properly according to our documentation here: https://forum.tagdiv.com/how-to-update-the-theme-2/
For Yoast: In the new update there have been inserted new blocks in gutenberg and due to those improvements you have to refresh your post because now Yoast doesn’t work in real time. So you can do this by updating and saving your posts.
The page editor has been fixed in the Newspaper 10.1
The best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that you can install the new version.
You can find 9.8 version here: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
Also please read my last reply about update on this post: https://forum.tagdiv.com/topic/update-to-newspaper-10/
Overwriting files will cause conflicts.
Thank you !
Hello !
Please provide a link to your website in order to inspect !
Thank you !
Hello !
You can add those in the main menu in order to get them displayed on the clickable menu on the left side but for the Top bar there are no plans at the moment to implement that.
Thank you for your understanding !
Hello !
No, those versions are mainly quick fixes, you can simply upload the new theme and everything should be ok. We recommend on deleting the tagDiv plugins and reinstalling them from the welcome panel.
Thank you !
Hello !
Please make sure that you followed our instagram topic here: https://forum.tagdiv.com/instagram-widget/ Also please provide a link to your website in order to inspect.
Thank you !
Hello !
This issue should be fixed in the Newspaper 10.1 Update, Please update to Newspaper 10.1 and let us know if the error is still there.
Thank you for your understanding !
Hello !
As you can see here your website is waiting after a picture called 4.jpg: https://www.screencast.com/t/6cufYwWISwze
Remove that and everything should be fine !
Thank you !
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please reply this to the e-mail as well so we can take a look at it directly into your website.
Thank you !
Hello !
For that you will need to use CSS Coding since WordPress does not have an option for that. We do recommend hiring a freelancer for that because for someone who is not familiar with css it can be pretty tricky.
Thank you for your understanding !
Hello !
In the new update there have been inserted new blocks in gutenberg and due to those improvements you have to refresh your post because now Yoast doesn’t work in real time. So you can do this by updating and saving your posts.
Thank you !
Hello !
The adsense code can be inserted here: https://www.screencast.com/t/vcEtZxxV or, you can insert the google adsense code manually here: https://www.screencast.com/t/BP1Cp4QbmGhK
Thank you !
Hello !
That issue is due to Google Chrome Latest updates, you can update to Newspaper 10 in order to fix it.
We are sorry for the inconvenience !
Thank you !
Hello !
This issue should be fixed in the 10.1 update, please update and let us know if the issue is still there.
Thank you !
Hello !
We are sorry for the inconvenience but unfortunately SG Optimizer plugin has not been tested using the Newspaper Theme and we cannot offer support for untested plugins. We do recommend removing it.
Thank you for your understanding !
Hello !
Replied on the other topic
Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic. Also note that is not recommended to reply in other users topic since you will make the response time longer !
Thank you !
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Sorry for missunderstanding your issue, Unfortunately those links cannot be displayed. You could use a css code like this but we do not recommend it since it will brake the layout of the page: @media (max-width: 767px) {
.td-header-top-menu-full,
.td-header-sp-top-menu {
display: block!important;
text-align: center;
}}
The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5
Thank you !
Hello !
That can be adjusted using the tagDiv Composer: https://www.screencast.com/t/u60HR84cS
Thank you !
Hello !
You will have to check exactly what are the differences because it is hard to tell for us what is wrong with your pages.
Please provide a bit more details about your issue if there is any.
Thank you !