Hello !

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

You can go into Cloud Library and edit a Blank template and edit it using the tagDiv Composer. Also you can edit any template, simply delete the elements in the template and add new elements.

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Hello !

Contact the plugin support in order to let you know how to inspect the links given by the plugins.

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Hello !

Please make sure that you insert the url of your video from the media library as you can see here: https://www.screencast.com/t/MqL1P42vVWFf

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Hello !

Indeed there is an issue from the last Google Chrome update. You can edit the Column text in the TEXT tab not the VISUAL one as you can see here: https://www.screencast.com/t/HQIR6Wb1Mu

Our developers are working on fixing this issue as soon as possible.

We are sorry for the inconvenience !

Hello !

The path is the following: wp-content\plugins\td-composer\legacy\Newspaper\parts

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Hello !

Please note that we do not recommend using 2 page builders on the same page. Also by working with WP bakery on cloud templates may cause issues and conflicts.

Also using wp-bakery on tagdiv built templates will cause issues. We recommend using tagDiv Composer.

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Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

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Hello !

That aspect is the mobile theme being rendered on desktop.

Usually this issue comes from lack of a caching plugin. We do recommend using WP Super Cache as you can see here: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/

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Hello !

That can be edited by adding category id’s to filter what category you want to display as you can see here: https://www.screencast.com/t/9E4JugbDfTb

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Hello !

Please make sure that you are inserting the background video in the ROW as you can see here: https://www.screencast.com/t/moOsUKq0p

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Hello !

As you can see here: https://gtmetrix.com/reports/sportspoint.pk/cZUprDNS You can do some improvements. Test your website using gtMetrix and improve the results that you want.

Also for a greater page speed in the Mobile theme I would recommend using the Mobile Theme. https://forum.tagdiv.com/the-mobile-theme/

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Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

You can use the tag and insert your AD in it.

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Hello !

That is the tagDiv Composer. You have that option from either the page or homepage: https://www.screencast.com/t/3EcEmJXG1 You have to edit the homepage block in order to set your post featured.

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Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

That can be done by using a Header Manager and importing a Header from the Cloud Library. Find out more about it here: https://forum.tagdiv.com/header-manager/

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Hello !

In order to have AMP working with Newspaper Theme you will have to use mobile theme. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor.

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Thank you !

Hello !

The Visual editor is not working due to latest google chrome update. Our developers are working on fixing this as soon as possible.

Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Unfortunately you cannot have posts dedicated for one device only.

Also we have tested your website with multiple devices and we cannnot experience what the same issue with blocks as you. Has the problem got resolved or are we looking into the wrong place ?

Thank you !

Hello !

Users have reported great results using Wordfence Security plugin. You can try that and let us know !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Hello !

Please provide us a link to your website in order to inspect !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Also provide us your ad code in order to inspect it.

Thank you !