Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
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Hello !

I pressume you mean the part wich includes the latest articles section. That one comes from the page building so you will have to edit the page in order to have that removed so you can edit it using the composer: https://www.screencast.com/t/uzXRgXTiHlH Also the sidebar from the bottom of the page comes from the widget section wich can be edited by going to Appearance – Widgets

Also for the Mobile logo please make sure that you have set it up properly in the backend here: https://www.screencast.com/t/kLcZ1p6k

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Hello !

The playlist has the function of only creating a playlist. Unfortunately there cannot be made any other modifications to it.

We are sorry for the inconvenience !

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Hello !

Unfortunately this option is not available using the Newspaper Theme !

We are sorry for the inconvenience !

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Hello !

Unfortunately Theme Panel is available only in English.

We are sorry for the inconvenience !

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Hello !

Please try deactivate your autoptimize, clear your tablets cache and try again. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

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Hello !

In order to achieve that you will have to remove this piece of code from here: https://prnt.sc/oxypde

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Hello !

I have inspected your page and everything seems to be in order: https://www.screencast.com/t/uaV0V1Np

Please make sure that you don’t have a plugin conflict. Deactivate ALL plugins except tagDiv Composer and see how it works.

Thank you !

Hello !

Please provide a link to your website so we can inspect.

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Hello !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. Also if it’s possible providing us a link to your website or a screenshot of the issue you are facing.

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Hello !

Yes, the settings remain saved in your Database. You should have no problem updating. But please take note that a backups will be always usefull. If you have not made any untill now I suggest you to make one.

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Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

The boxed structure comes because you are using a background color or image. Also please note that on imported templates ( Demos, Cloud library elements ) those are fully editable using the tagDiv Composer.

Also unfortunately there is no posibility of setting the opacity on image background. You can create your background in PNG with a certain amount of opacity. That should work.

Thank you !

Hello !

Yes, if the images come through a plugin.

Unfortunately by default Newspaper Theme doesn’t support WebP format. The same thing with webM too.

We are sorry for the inconvenience !

Thank you !

Hello !

Unfortunately your screenshots do not seem to work. Please make sure that you have set the post format to Video: https://www.screencast.com/t/7RMb9W695mxb

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Hello !

That can be changed from the header manager too. Simply click on the zone you want to edit: https://www.screencast.com/t/zObzpnAVXUs6

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Hello !

The Header Manager gets available when you edit your page with tagDiv Composer. After that you can simply select the sticky header and edit it as you wish:
https://www.screencast.com/t/EbOiGqd9 ; https://www.screencast.com/t/EbOiGqd9

Thank you !

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme. The latest articles is a part of the design so you cannot edit it.

Unfortunately you cannot have the design you want. If you disable the mobile theme you will have the same layout as on desktop.

Find out more about the Mobile theme here: https://forum.tagdiv.com/the-mobile-theme/

Also I have inspected your page on tablet and everything looked in order: https://www.screencast.com/t/mZNFfy8e

Can you post a screenshot of your error ?

Thank you !

Hello !

Speedbooster works perfectly with the tested plugins by the tagDiv Developers in the 9.8 version. We cannot say if it will create or not a plugin conflict with untested plugins. The best way would be for you to create a localhost, reproduce your website and see what changes does the speedbooster makes, if it creates a plugin conflict or not.

We do not recommend using alternativ plugins for deactivating functions or options of the theme. In 99% of the cases it is pure plugin conflict. We have a lot of users who are showing 95 and above page speed by following our documentation. You have to keep in mind that page speed is not affected only by the theme. It is affected by host / plugins/ content…

I hope this was helpfull !

Thank you !

Hello !

Please make sure that you upload your logo in full size image as you can see here: https://www.screencast.com/t/zDtp4DlEHuLe

For the menu issue please provide a link to your website and we will take a look.

Thank you !

Hello !

Here are all the socials Newspaper Theme supports on Social Counter: https://www.screencast.com/t/HWLX1ZaENcaM

In posts tehre are a bit more options as you can see here: https://www.screencast.com/t/zmCAetqF3

Unfortunately Medium and Quora are not available at the moment.

We are sorry for the inconvenience !

Thank you !

Hello !

I have replied via e-mail.

We are sorry for the inconvenience !

Thank you !

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

Unfortunately you cannot have the design you want. If you disable the mobile theme you will have the same layout as on desktop.

Find out more about the Mobile theme here: https://forum.tagdiv.com/the-mobile-theme/

Thank you !

Hello !

Then is the Instagram blocking your ip. I have replied on your other topic.

Thank you !

Hello !

Please provide a link to your website so we can take a look and provide a solution !

Thank you !