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Vlad S
tagDiv Staff

Hello !

You can translate it: Go into Theme Panel – Translations and search for SEARCH word. You can try and paste an emoji or an external sourced icon as you can see here: https://www.screencast.com/t/jNbMJGQxtHga ; https://www.screencast.com/t/MCG1F6Hfg

I hope this was helpfull !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

I have looked into your website and found this Ad: https://www.screencast.com/t/xMiNoYU96 Is there a specific page where should I look ? I’ve seen that everything seems to be in order here.

Thank you !

Vlad S
tagDiv Staff
Head - reply

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff

Hello !

We have inspected your page and seems that all the links are displayed properly and working. https://www.screencast.com/t/v3F1vdiGPtD

Let me know if there is something that we miss.

Thank you !

Vlad S
tagDiv Staff

Hello !

The file you need to edit is this one: https://prnt.sc/oy51pl

You should be able to achieve this by deleteting the page title code.

I hope this is helpfull !

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately that is not possible because you don’t have what to target due to id’s of blocks created.

We are sorry for the inconvenience !

Thank you !

Vlad S
tagDiv Staff

Hello !

As you can see everything works fine on our side: https://www.screencast.com/t/kMI48rjRL

Let me know if this happens on certain posts and where to inspect.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately this option is not available using the Newspaper Theme.

We are sorry for the inconvenience !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and deactivate the theme and see if the problem persists.

Thank you !

Vlad S
tagDiv Staff

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme. The latest articles is a part of the design so you cannot edit it.

Unfortunately you cannot have the design you want. If you disable the mobile theme you will have the same layout as on desktop.

Find out more about the Mobile theme here: https://forum.tagdiv.com/the-mobile-theme/

Can you post a screenshot of your error ?

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff

Hello !

The Audio Post format works only with Soundcloud music. After you have set the audio post and added the soundcloud link you will have to edit your template ( Post template from Cloud Library ) and add the Featured image element: https://www.screencast.com/t/a7XTCIZ4P

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and deactivate the theme and see if the problem persists.

Thank you !

Vlad S
tagDiv Staff

Hello !

I’m sorry but I don’t quite understand what do you mean with the Name Element ?

Also where are you trying to insert your video ?

Please make sure to insert the Instagram ID properly.

Thank you !

Vlad S
tagDiv Staff

Hello !

Yes, now the files can be found here and need to be modified: https://www.screencast.com/t/3jCYiNp9W

I hope this was helpfull !

Thank you !

Vlad S
tagDiv Staff

Hello !

From 9.7 due to our Core change: https://tagdiv.com/updating-the-core-of-tagdiv-themes/ All the files have been moved into tagDiv Composer Plugins. So now your path should be WP-Content – Plugins – Tagdiv Composer -Newspaper.

There you should find all the files that you need.

I hope this was helpfull !

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately this option is not available with Newspaper Theme. Also we have not made any tests with a plugin. If you plan on using one we do recommend creating a backup of your website first.

Also please note that we cannot offer support for untested plugins due to our support policy: https://forum.tagdiv.com/newspaper-theme-support/

We are sorry for the inconvenience !

Thank you !

Vlad S
tagDiv Staff

Hello !

Thoose blocks can be edited using the tagDiv Composer as you can see here: https://www.screencast.com/t/b1rSrQ47g9 All you have to do is activate the tagDiv Composer on your page, simply click on the blocks you want to edit and edit.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff
Head - reply

Hello !

As you can see here you have set margin on the header: https://www.screencast.com/t/va7mL3RaG3 You will have to edit the header using the tagDiv Composer, go into the CSS Tab and there you will be able to set the margin to 0. https://www.screencast.com/t/GWmV1RZsl4 The same problem for the logo too.

Also please note that support team is answering the topics from latest to newest. So if you keep replying to your topic you only make the waiting time longer.

Thank you !

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