Hello !

Please make sure you type in the tags like they are created, in your case Exo not exo.

Let me know if this was helpfull !

Thank you !

Hello !

I couldn’t manage finding any header ads on your pages. Am I looking in the wrong places ?

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Hello !

Yes, at the moment. In the future we will implement a better detection for Yoast.

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Hello !

After you have created your blocks and all the layout of your page you can set up filters to every block in order to see only what categories you want in there: https://www.screencast.com/t/7AHpUjK7y

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Hello !

If you want to have 2 or more rows inline you can choose by simply clicking on the ROW tab while editing with tagDiv Composer and choose the layout you want: https://www.screencast.com/t/JUoAmyvxf

Let me know if this was helpfull !

Thank you !

Hello !

At the moment we are working on a better detection for the Yoast because at the moment the Yoast cannot read shortcodes on Newspaper Theme. So at the moment the Yoast is working on posts.

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Hello !

What exactly do you mean by having 2 products on you mobile view ? This is what we see and it looks ok on our side: https://www.screencast.com/t/8RHxizgDblT

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Hello !

After your support will expire you will not benefit from the support team anymore. You will be able to see the topics and their content but you won’t be able to post new topics or reply.

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Hello !

If you still want to try our theme we do recommend taking a look at our instalation tutorial: https://forum.tagdiv.com/install-via-wordpress/ Also please make sure that all the system requirements are up to date: https://forum.tagdiv.com/requirements-for-newspaper/

If not, we will be able to provide a refund if you make a request here:https://themeforest.net/refund_requests/new

We are sorry for the inconvenience !

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Hello !

In order to make the site full width you have to select every row of your page using the tagDiv Composer and then set the stretch mode you want like here : https://www.screencast.com/t/BkWwdHh6

Let me know if this was helfpull !

Thank you !

Hello @Jackie C. !

Please let me know if you’ve fixed this issue. If you are able to reply to a topic you should be able to open one too.

If you can’t post here anymore please contact us via email at contact@tagdiv.com and provide your Envato purchase code. Include a link to this topic in the email.

Thank you !
Thank you !

Hello !

Please be a bit more specific about your request. What exactly are you trying to achieve ?

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Hello !

The sidebar that you are seeing comes from Appearance – Widgets. You can only disable it from there: https://www.screencast.com/t/p6qf5Oin5xy

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Hello !

Please contact us via email at contact@tagdiv.com and provide admin login. Include a link to this topic in the email.

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Hello !

You will have to create a menu from the Cloud Library. The basic ones you have are non-editable unfortunately. Or you could try editing it from here: https://www.screencast.com/t/xf56tQN0.

The same thing for footer too.

Thank you !

Hello !

The menu and headers can be modified using the tagdiv Composer. Find out more about it here: https://forum.tagdiv.com/header-manager/

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL non theme-related plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please take a look at this page speed increaser tutorial: https://tagdiv.com/how-to-increase-page-loading-speed/

Users reported great page speed increased after this tutorial.

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Hello !

Please contact us via email at contact@tagdiv.com and provide admin login. Include a link to this topic in the email.

Thank you !

• This reply was modified 7 years by Vlad S.

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

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Hello !

That option is from Appearance – Menus. You will find it there and you will be able to edit it.

Thank you !

Hello !

Unfortunately this option is not available at the moment with the Newspaper Theme.

We are sorry for the inconvenience !

Thank you !

Hello !

Sorry for missunderstanding your issue !

Do you have an example of what exactly you want to achieve ? I’m having hard time understanding exactly.

You want to have something like this: https://www.screencast.com/t/59WNLnB7O And all the red squares to be click-able ?

Thank you !

Hello !

The latest articles comes from wordpress. In order to remove that you will have to edit the page from here: https://www.screencast.com/t/U8KqLbfWb

Thank you !

Hello !

I can see the bug now too.

Please make sure that you do not have a plugin conflict, please deactivate ALL non theme-related plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !