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Vlad S
tagDiv Staff

Hello !

Your page looks ok to me. Please describe a bit more your problem maybe add some screenshots so i can offer you the best solution.

Thank you !

Vlad S
tagDiv Staff

Hello !

We are sorry for the inconveninece !

I have inspected your page and seems to work fine, altough the speed could be increased as you can see here too: https://gtmetrix.com/reports/www.curryflow.com/ThQpUbuo
Please make sure that you do not have a plugin conflict. Please disable all non theme related plugins and look for errors. Also I reccomend you clearing your cache after making changes to your website. We recommend this plugin: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/

Thank you !

Vlad S
tagDiv Staff

Hello !

In order to remove the comment counter you will have to go into Theme Panel – Post Settings – Show comment count like you see here: https://www.screencast.com/t/gnAfgCp3bW7

Thank you !

Vlad S
tagDiv Staff

Hello !

You can get the dark effect by changing the themes colors from here: https://www.screencast.com/t/wiqzmylH ; Also we provide a Black vrsion of the demos: https://www.screencast.com/t/E9Zw6Ovd

Thank you !

Vlad S
tagDiv Staff

Hello !

You can find the 9.6.1 available here: https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/ If you want a specific version please contact us via e-mail: contact@tagdiv.com ; Also paste a link to this topic so we can identify you.

Thank you !

Vlad S
tagDiv Staff

Hello !

I’m sorry to hear this. The list of tested plugins is here: https://www.screencast.com/t/h3FwXVjOgC7N . You can install and run other plugins but it’s at your risk. The plugins may be working perfectly or they can cause issues. So in this case you will have to just try and see wich one fits. Also don’t forget to always have a backup on your work.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please check if you still have set the code in Newspaper>Theme panel>Analytics/Js codes in header or body -> https://www.screencast.com/t/76QOyEIy . You can also try implementing your add code into a post and see if it works.
If there is still a problem please provide me a link and some more details about the implementation you made, also make sure that your auto ads code is approved.

Thank you!

Vlad S
tagDiv Staff

Hello !

Please take a look at this tutorial on how to increase you page loading speed: https://tagdiv.com/how-to-increase-page-loading-speed/

Let me know how it works !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a screenshot of your issue. We’ve googled yor publication and everythins seems to work fine: https://www.screencast.com/t/uAEhPOxVs6

Thank you !

Vlad S
tagDiv Staff

Hello !

This issue may be due to video privacy wich was set by the uploader on facebook. Check out more here: https://developers.facebook.com/docs/plugins/embedded-video-player/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please disable all non-theme related plugins and clear the cache then check if your posts are still cropped.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you’ve installed the theme properly: https://tagdiv.com/how-to-install-newspaper-theme/ ; Also make sure that your system requirements are up to date like here: https://tagdiv.com/newspaper-theme-requirements/

Thank you !

Vlad S
tagDiv Staff

Hello !

You will need to be more explicit. What do you mean that menus are not the same. Provide us a link to your page and some screenshots to see the difference.

Thank you !

Vlad S
tagDiv Staff

Hello !

Usually when the mobile version appear on desktop are some problem with cache plugin, browser cache, please clear all cache and try again.
We recommend using WP Super Cache -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ Make sure if you have followed the steps from this guide if you want to achieve good theme results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your page so we can inspect the problem.

Thank you !

Vlad S
tagDiv Staff

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme: https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/

Thank you !

Vlad S
tagDiv Staff

Hello !

If you hover with your mouse over your element you will be able to see the X that helps you delete it like here: https://www.screencast.com/t/hAziimcpHS

Thank you !

Vlad S
tagDiv Staff

Hello !

In order to change the Header color you will have to edit the header color by going into Theme Panel – Theme Colors – General Theme Colors – Theme Accent color like here:https://www.screencast.com/t/fAgFocLfu

Thank you !

Vlad S
tagDiv Staff

Hello !

You still haven’t provided us details about your issue. Please provide some useful screenshots with your problem so I can identify it closer and also so I will be able to provide a more accurate response. Also a website link would be great !

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately this option is not possible with Newspaper themes. Our blocks are developed to feature the content from the site the theme is installed.

We are sorry for the inconvenience !

Thank you !

Vlad S
tagDiv Staff

Hello !

The 500 errors problem in most cases is caused by low wp-memory or old php version.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.

Thank you !

Vlad S
tagDiv Staff

Hello !

We are sorry for the inconvenience !

Our developers are working on fixing this bug. In the meantime you can generaly disable the modal image from here: https://www.screencast.com/t/mKBTwqDW

Thank you !

Vlad S
tagDiv Staff

Hello !

You need to add this social network to appear in backend to your profile – http://screencast.com/t/MRiXU1ep8http://screencast.com/t/gjx0vplV and add a background image using custom css in Theme Panel > Custom Css, you can try this just change the image if you want – http://screencast.com/t/FWRrEMXl9I

.td-icon-xing{ background-image:url("http://t3n.de/news/wp-content/uploads/2012/10/Xing-Logo-Featured-595x333.jpg")!important; width: 30px!important; height: 20px!important; background-size: 30px 20px; background-repeat: no-repeat; }

Also follow this topic to find out more: https://forum.tagdiv.com/topic/how-to-add-xing-as-a-social-network/#post-58011

Thank you !

Vlad S
tagDiv Staff

Hello !

A quick google got me to this: https://kinsta.com/blog/eliminate-render-blocking-javascript-css/. Unfortunately we cannot offer support for untested plugins but another quick google lead me to this: https://onlinemediamasters.com/wordpress-speed-optimization-plugins/

Hope this helps !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website so we can inspect and offer solution.

Thank you !

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