Hello !

Please re-check the path. The file is located in wordpress plugins: https://www.screencast.com/t/1aKXLB8gwHYU

Thank you !

Hello !

It appears that you are using the Mobile Theme Plugin wich comes included in our package. In order to display your ads on mobile devices you will have to go into Theme Panel – Mobile Theme – Mobile Ads and paste the codes there: https://www.screencast.com/t/1vUt6dfJAsTG

Thank you !

Hello !

We are sorry for your inconvenience !

It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems. If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Also take a look at our documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/

Thank you !

Hello !

Please provide a picture with your system status from the theme panel. Also take a look at the results from here:https://gtmetrix.com/reports/thastory.com/f7iipU8b

You could check this topic also: https://forum.tagdiv.com/topic/speed-6/

Also take a look at this documentation regarding the page speed: https://tagdiv.com/how-to-increase-page-loading-speed/

Thank you !

Hello !

In order to change the theme colors you will have to go into Theme Panel – Theme Colors – Header. https://www.screencast.com/t/ajLnNb9Ad

Thank you !

Hello !

You can try these settings here: https://www.screencast.com/t/bPApH0EWq2
Or if you’re using a sinlge post template you shoud add the comment box from the tagDiv Composer.

Please provide a url to your website so we can take a better look.

Thank you !

Hello !

In order to add the google codes you will need to go here and edit the files they require: https://www.screencast.com/t/HHIg0Gps

Thank you !

Hello !

Sorry for missunderstanding your issue !

Here is the path for the ads.php: https://www.screencast.com/t/AlxlKwa8ynR

Thank you !

Hello !

1. The latest articles option comes from page settings and cannot be edited BUT it can be removed. You will have to go and edit the page from here: https://www.screencast.com/t/2yAuA478

2. In order to have 1 or more columns you can edit / add a row. Click on the ROW tab when tagDiv Composer is active and select the layout you want to have like here: https://www.screencast.com/t/dXW0AqJHN5c

3. In order to set what type of block you want you can simply go to search and add from the add element option in the tagDiv Composer and add it to your page.

Thank you !

Hello !

In order to remove a Row you wil have to simply hold your click onto the ROW box using the tagDiv Composer and drag it to delete: https://www.screencast.com/t/lLEkUugc

Thank you !

Hello

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Hello !

In order to add ads on your website you will have to go into the Theme Panel – Ads and select where you want your ads to be displayed and paste the code into the tab. https://www.screencast.com/t/n9UYPkHk

Thank you !

Hello !

Are you using a plugin for this or the default gallery. If you’re using a plugin we cannot provide support for untested plugins.

Thank you !

Hello !

In order to change the hover bar color you will have to go into Theme Panel – Theme Colors – General Theme Colors – Theme accent color: https://www.screencast.com/t/opchFksY ; https://www.screencast.com/t/onNrH6FhR

Thank you !

Hello !

In order to translate the footers titles you have to go into Theme panel – Translations and search for the titles you want to translate: https://www.screencast.com/t/stiGp5eb

Thank you!

Hello !

We are sorry for your inconvenience !

I pressume you have made an update. It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems. If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Also take a look at our documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/

Thank you !

• This reply was modified 7 years by Vlad S.

Hello !

Replied here: https://forum.tagdiv.com/topic/serious-problem-with-website-speed/

Thank you !

Hello !

Please check that all of your theme requirements are accomplished. For more info about theme requirements please check this link: https://tagdiv.com/newspaper-theme-requirements/

Also please provide a link to your website so we can take a look:

Thank you !

Hello,

We have not taken any measures regarding the theme support until now but the time comes when we must also stick with the rules. We provided free theme support for everyone up until now but we cannot keep it up forever unfortunately. Envato makes it pretty clear that we need to respect the rules and apply the rules. Our themes are Envato exclusive and we need to stick with the rules on Envato Market. We managed to delay this as much as we could. We are aware of the prices imposed but we cannot influence the prices on Envato as this applies to every theme on themeforest.net.

Thank you for understanding.

Hello !

Unfortunately this option is only available when using cloud post templates. On default template you cannot add this option.

Thank you !

Hello !

Please take a look at our documentation regarding on how to install the theme: https://tagdiv.com/how-to-install-newspaper-theme/

Thank you !

Hello !

For creating specific sidebars on separate pages you will need to edit the page with the tagDiv Composer. Add a row, then edit the row and add a side column. And that’s how you will achieve a sidebar. After that add the elements you want in it.

Thank you !

Hello !

Unfortunately, the Membership Pro plugin has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Thank you !

Hello !

There is no scroll bar. You scroll it using your mouse.

Thank you !

Hello !

You cannot have this option using a big grid but you can add this option by adding an image box, and add images with custom urls to redirect to your categories: https://www.screencast.com/t/u9ay3vX8

Thank you !