Hello !
Sorry for missunderstangind your issue.
Unfortunately Polylang plugin is untested by our team so we cannot offer support for this issue.
We do reccomend WPML Plugin. Please take a look at this topic: https://forum.tagdiv.com/topic/multiple-language-newspaper/
Thank you !
Hello !
The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.
In order to translate the footers titles you have to go into Theme panel – Translations and search for the titles you want to translate: https://www.screencast.com/t/stiGp5eb
Thank you !
Hello !
The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.
Thank you !
Hello !
Please make sure that all of the theme’s requirements are accomplished: https://tagdiv.com/newspaper-theme-requirements/. Also take a look at this tutorial on how to increase your page speed: https://tagdiv.com/how-to-increase-page-loading-speed/
Thank you !
Hello !
Sorry for missunderstanding your issue.
In order to have the radius you will have to make some custom modifications:
First we will need to set an extra class to our element: https://www.screencast.com/t/Zyp5OZdsQ I named it underheader ( you can name it however you want )
Then you will need to apply this code:
.underheader .td-element-style {
border-radius: 20px;
}
Into the custom css tab located in Theme panel – Custom Code -Custom CSS: https://www.screencast.com/t/0eXhvHQlreqy
You can edit the border radius and .Underheader to the name you selected but don’t forget to add the . before the word.
To allign the text in the element you will go into the CSS tab from the composer like here: https://www.screencast.com/t/NbG9YJizK7
Thank you !
Hello !
Please be more specific about your issue. I will pressume that you installed the theme and everything is not like it should like. You should try our demos: https://tagdiv.com/newspaper-theme-installing-demos/
Hope this helps !
Thank you !
Hello !
Please take a look at this screen to see where you can set the gap between images: https://www.screencast.com/t/NFxoIUXtyE1
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Hello !
Please provide a url to your website so we can give you a good css to solve the issue. Also take a look at this topic: https://forum.tagdiv.com/topic/to-top-button-higher-on-mobile/
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Hello !
You should be able to find it Newspaper – Plugins like here: https://www.screencast.com/t/KHYbGzXdJFNT
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Hello !
In order to add a background image you will have to go to Theme Panel – Background like here: https://www.screencast.com/t/xhvoQwlLA6
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Hello !
You can try @nilajawill’s option of upgrading or downgrading to php 7.2
If the problem persists please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank You !
Hello !
Having the menu on single row without using a cloud template will not be possible since the font and size are litteraly too big for the menu. If you’d be using a cloud template menu you could stretch the menu.
Unfortunately you cannot set the posts by release date.
To filter what to you want to be displayed on your block you simply click on them using the tagDiv Composer and go to the filter tabs.
Thank you !
Hello !
Please provide a link to your website and the name of the header your are using.
If you’re using a cloud template you can edit the colors using the tagDiv Composer by going to the CSS tab and edit the colors from there like here: https://www.screencast.com/t/sT1jiAK8ZN7m Keep in mind that on a header there can be more than 1 zone so make sure you edit every single one. See the difference between first picture an this: https://www.screencast.com/t/z0v5wwSxi93
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Hello !
If you are not using a Pagebuilder page template you cannot edit the theme because the tagdiv composer won’t be available. Please provide a link to your page and the name of the plugin maybe we can find a solution for you.
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Hello !
I meant that when you update the theme to make sure that the old theme has been deleted first. If the updated just overwrites the files the update will not work. I mean delete all theme related files.
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Hello !
We are sorry for the inconvenience but you must understand that the changes do not come from the tagDiv. We are using the oficial AMP plugin and the settings / changes are made by the plugin. Unfortunately is out of our hands to make changes in that plugin.
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Hello !
Unfortunately this requires custom work and is not covered by the support policy: https://forum.tagdiv.com/support-policy-2/
Ussualy we do not offer custom work but this would be the exception we will do in order to fix your page. Please take note that in the future custom works requires a lot of skills and the best way would be to hire a freelancer to help you implement everything you want on your page. Here is a better example of how your code should look like in order to work:
<?php
if(pmpro_hasMembershipLevel(array(‘1′,’2’))){?>
<div class="td-header-rec-wrap">
<?php
$tds_header_ad_title = td_util::get_option('tds_header_title');
// show the header ad spot
echo td_global_blocks::get_instance('td_block_ad_box')->render(array('spot_id' => 'header', 'spot_title' => $tds_header_ad_title)); ?>
</div>
<?php
}
?>
Please read the support policy and take note about the custom work.
Thank you !
Hello !
Yes it’s possible. As you can see in the screen i provided here: https://www.screencast.com/t/Psse8EmLvr. You can add a ROW and by clicking the ROW box when tagDiv Composer is active you will be able to change the layout of the row.
Hope this helps !
Thank you !
Hello !
I reproduced your styles and I think the best element to add your functions is to use a Column text instead of Display Posts Plugin. Also make sure that you are entering the shortcodes in Visual Mode.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hello !
Unfortunately that video was not working for the updates newer than 9.7.1 At the moment we do not have a video tutorial on how to update the theme via FTP but we are working on it. If you follow this steps it should be fairly easy:
Step 1 – Open the folder “Themes” located in “Your Site’s Name/Wp-Content/Themes” and backup your Newspaper Theme folder by saving it somewhere on your computer. You can also choose to delete it. Your content won’t be lost, but please note that if you have any theme code modifications, they will be lost. You have to reapply them after the update is over.
Step 2 – Connect your FTP account using Filezilla. Navigate to the WordPress theme directory within Filezilla (“Your Site’s Name/Wp-Content/Themes”).
Step 3 – Download the newest version of the Newspaper Theme from ThemeForest.
Step 4 – Unzip the “Newspaper-tf” archive file and the “Newspaper.zip” file.
Step 5 – Extract “Newspaper.zip” file.
Step 6 – Delete the existing Newspaper theme folder
Step 7 – Drag and drop the new “Newspaper Theme” folder into “Your Site’s Name/Wp-Content/Themes”. Your content will not get removed! Update all of your plugins, for more information regarding this visit this links: https://tagdiv.com/update-newspaper-theme/ ; https://tagdiv.com/how-to-install-plugins-and-update-plugins/
Thank you !
Hello !
It seems to be a plugin conflict. Try disabling your Ad Inserter and use only the options from the Theme Panel to insert ads since there are many. Clear your cache and try again.
Let me know if this works.
Thank you !
Hello !
When using a cloud header you will edit it using the tagDiv Composer and header manager. In that case you will have to go to Style Tab and change the Text color for Main Menu and the Text Color for Active & Hover option.
Thank you !