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Vlad S
tagDiv Staff

Hello !

Those only seem to be notices not warnings. There does not seem to be anything wrong at the moment.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to inspect. Also You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what the issue might be if and find a solution. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Thank you !

Vlad S
tagDiv Staff

Hello !

If you are using mobile theme plugin with AMP then you are able to edit from Theme panel – Mobile Theme as you can see here: https://www.screencast.com/t/IIMMqUAfR

Thank you !

Vlad S
tagDiv Staff

Hello !

We can take a look and see what the issue might be if that is ok with you. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Thank you !

Vlad S
tagDiv Staff

Hello !

That is because in your menu arrangement you have a subcategory and a mega-menu. You will have to remove the subcategory and leave the mega-menu.

Thank you !

Vlad S
tagDiv Staff

Hello !

That is because in your menu arrangement you have a subcategory and a mega-menu. You will have to remove the subcategory and leave the mega-menu.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please try this css code: .td-post-content .wp-block-image figcaption {
display:block;
text-align: left;
margin: 0 0 26px 0;
font-style: italic;
font-weight: normal;
color: #444;
font-size: 12px;
line-height: 17px;
}

As you can see here this should work: https://prnt.sc/youf93

The code must be inserted here: https://www.screencast.com/t/JJ12roXfsX8

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have inserted the Youtube API key as shown in our guide here: https://forum.tagdiv.com/youtube-api-key/

Also make sure that the videos you try to add are not set to be private, they need to be public.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure to restore your commented file and please comment everything that is contained in this 2 files: wp-content/plugins/td-composer/legacy/Newspaper/parts/register.php and this one wp-content/plugins/td-composer/legacy/Newspaper/parts/header/td-login-modal.php

This should fix the issue and also lead to no errors.

Please let me know the result on your end.

Thank you !

Vlad S
tagDiv Staff

Hello !

I have tested this on our side on your website and on our demos, the CLS never exceeded 0.05 at most. We would like to investigate a bit more on your website. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Also make sure to let the website in the normal state. All the plugins that you normally use to stay active.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Vlad S
tagDiv Staff

Hello !

Please restore a backup and make sure that the update procedure has been made properly. Also please provide a link to your website.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please restore a backup and proceed with the update in the manual procedure as you can see here: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please try and add the !important part on the CSS and please check again the code.

Let me know the result !

Thank you !

Vlad S
tagDiv Staff

Hello !

I have investigated your website and everything seems to be working perfectly on the desktop side: https://www.screencast.com/t/cKd9HhY1XcN

Also the mobile version gets displayed correctly as you can see here: https://www.screencast.com/t/en1cucNg

Please make sure to clear your cache.

Thank you !

Vlad S
tagDiv Staff

Hello !

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

This is how it looks on your website: https://i.imgur.com/E30CmxG.png
And this is how it should look: https://i.imgur.com/uL0jS1r.png

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

I have inspected your website a bit more. The favicons are loading. There are CLS issue but as you can see here: https://www.screencast.com/t/W4anmBJ1 ; https://www.screencast.com/t/jHDK6wavUM6Y This issues I don’t see them to be Newspaper Theme related. Also my suggestion is to take a look on the GTMetrix Waterfall to see what are the elements that could make your website faster: https://www.screencast.com/t/ETnWCqCraDX

Thank you !

Vlad S
tagDiv Staff

Hello !

I have went and tested this out as you can see here I completely removed that piece of code from here: https://www.screencast.com/t/1nmuMn56Tt

After saving this you can see that <input class=​”td-login-input” type=​”password” is no longer available and also the mobile menu works perfect.

I hope this was helpful !

Thank you !

Vlad S
tagDiv Staff

Hello !

The images only have size. They are required only to have height and width. I will pass this to our developers to take a look and see what improvements can be done on this matter.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Vlad S
tagDiv Staff

Hello !

At the moment this is the option available. This can be changed if you switch to a mobile template that is fully editable using tagDiv Composer or by using the mobile theme plugin: https://forum.tagdiv.com/the-mobile-theme/

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately a piece of code would not be very helpful.My suggestion is to first remove and re-add the social counter plugin. Make sure it is reinstalled properly and that all the ID’s are inserted correctly.

Let me know the result !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please use this CSS Code and the issue should be fixed: .td-related-title>.td-related-left {
margin-right:10px;
}

The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5

Let us know the result !

Thank you !

Vlad S
tagDiv Staff

Hello !

I have tested your website and this features work perfect.

Please make sure to clear your cache and let us know the result !

Thank you !

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