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Vlad S
tagDiv Staff

Hello !

This problem has been addressed in this topic too: https://forum.tagdiv.com/topic/add-custom-meta-to-front-end/ Please take a look and let us know if this was helpful !

Thank you !

Vlad S
tagDiv Staff

Hello !

In order to hide them you will need to add a negative ( – ) before the ID. Here it is an example: https://www.screencast.com/t/p0pwVTxhMEy

I hope this was an example.

Thank you !

Vlad S
tagDiv Staff

Hello !

For the password input please add this piece of code: autocomplete="current-password"

Also in order to stop the mobile menu code you will need to comment it out here: wp-content/plugins/td-composer/legacy/Newspaper/parts/menu-mobile.php

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately due to the complexity of a code provided in SQL this request is not covered by the support team. This is something that our custom work team has to handle. You can contact them here: https://tagdiv.com/web-development-services/

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Vlad S
tagDiv Staff

Hello !

We are sorry for the inconvenience ! We would be more than happy to investigate.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Vlad S
tagDiv Staff

Hello !

Your e-mail reached our inbox, My colleagues will reply to you today.

Thank you !

Vlad S
tagDiv Staff

Hello !

Pleas add FORM in this 2 places:

– wp-content/plugins/td-cloud-library/parts/tdb-login-modal.php
– wp-content/plugins/td-cloud-library/parts/tdb-login-modal.php

And added like this: https://i.imgur.com/3TXj7x2.png

If you want to remove it simply comment it using //

Let me know the result !

Thank you !

Vlad S
tagDiv Staff

Hello !

I’m not sure I fully follow your issue. So you want to have this look on AMP: http://www.superbike-news.co.uk/Video/AMP.png ?

If that so you will need to remove the mobile theme plugin. At the moment you are using the mobile theme plugin which as the name says it is another theme designed only for mobile viewport and that affects what you see at the moment.

Let me know the result !

Thank you !

Vlad S
tagDiv Staff

Hello !

First please make sure to check for a plugin conflict. Deactivate all the plugins except the tagDiv ones and try. Also please make sure that you followed all the steps to install the mobile theme plugin as you can see here: https://forum.tagdiv.com/the-mobile-theme/

Let us know the result !

Thank you !

Vlad S
tagDiv Staff

Hello !

It looks like your images don’t even get loaded into the media library: https://snipboard.io/UGnoQH.jpg Are they the right format ? Also make sure that there is no plugin that interferes with this issue.

Thank you !

Vlad S
tagDiv Staff

Hello !

It looks like your images don’t even get loaded into the media library: https://snipboard.io/UGnoQH.jpg Are they the right format ? Also make sure that there is no plugin that interferes with this issue.

Thank you !

Vlad S
tagDiv Staff

Hello !

It looks like the plugin tagDiv Composer is disabled, simply enable TagDiv Composer plugin and the issue should be fixed.

Let us know the result !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure to have a backup created before updating. Also I personally recommend to try the manual update as you can see in our guide at the point B. : https://forum.tagdiv.com/how-to-update-the-theme-2/

Please let us know the result of the manual update. Also don’t forget to update and activate the plugins too.

Thank you !

Vlad S
tagDiv Staff

Hello @pagondorf ,

If you are facing the same issue please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Vlad S
tagDiv Staff

Hello !

This issue has been fixed, it will be available in the next update which is due to come out in 2-3 weeks.

Thank you !

Vlad S
tagDiv Staff

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

You are now able to create mobile viewport templates as you can see in our guide here: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

! Atention ! If you are using mobile templates you will have to remove the mobile theme plugin and also at the moment AMP is not working with mobile templates.

Thank you !

Vlad S
tagDiv Staff

Hello !

I have let our developers know about this request and added it on the request list. Unfortunately at the moment I cannot say when or if this will be implemented.

Thank you for your suggestion !

Vlad S
tagDiv Staff

Hello !

I have passed this to our developers but at the moment I cannot say for sure when or if this option will be implemented.

Thank you for your understanding !

Vlad S
tagDiv Staff

Hi,

The CLS metric has been recently added to the way Google analyzes the web pages. Since then, our web developers are constantly seeking for solutions meant to improve the web vitals, including the CLS. At this moment, we have presented you all the possible solutions we could think of. We understand that you would like to achieve a CLS of less than 01 on your pages, as we would also love to achieve this. I’m sorry for any inconvenience, but I’m afraid that now we are not able to provide other solutions for removing the CLS in your menu for the desktop view. Please keep an eye on our future updates.

Thank you so much for your understanding!

Vlad S
tagDiv Staff

Hello !

Unfortunately at the moment there is no setting for this. The only solution remains using an external plugin.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately at the moment this option is not possible. You will have to set it manually.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately the blocks available at the moment in Newspaper Theme do not offer this kind of options.

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

That can be done using tagDiv Composer in the STYLE Tab as you can see here: https://www.screencast.com/t/2IJ98l8kA

Thank you !

Vlad S
tagDiv Staff

Hello !

The placeholder image can be changed from Theme Panel – Blocks settings as you can see in this screenshot: https://prnt.sc/y49ix5

I hope this was helfpul !

Thank you !

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