Hello !

Please make sure to clear the cache properly. Also please send us a link to your website in order to inspect.

Thank you !

Hello !

Please edit the tablet viewport too as you can see here: https://i.imgur.com/1OFAAjN.png This should fix your issue.

Thank you !

Hello !

The ads can be edited using tagDiv Composer as you can see here: https://www.screencast.com/t/p4YRilZz7Q9 Insert your ad in theme panel – https://www.screencast.com/t/kC3uUiuF3n

Thank you !

Hello !

Unfortunately there is no ETA at the moment for this.

We are sorry for the inconvenience !

Hello !

Unfortunately there is no ETA at the moment for this.

We are sorry for the inconvenience !

Hello !

We have tested this on our side and everything seems to be working fine. This may be a plugin conflict. You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Hello !

Thank you for your suggestion ! I have just passed this to our developers and let them know about this. They will take a look into it and most likely will make the improvements.

Thank you !

Hello !

Please make sure that your update procedure has been fully completed properly and that there is no plugin conflict. This may be a plugin conflict. You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Hello !

Please try this css code: .td-post-sharing-top {
margin-bottom:30px;
}

The code can be adjusted and needs to be inserted here: https://www.screencast.com/t/ahwdwZk93

Thank you !

Hello !

Unfortunately SMUSH is not a tested plugin with Newspaper Theme. Unfortunately untested plugins are not covered by the support team.

Thank you !

Hello !

Please use this css code: .td-post-sharing-visible, .td-social-sharing-hidden {
display:none;
}


This code must be inserted here: https://www.screencast.com/t/ahwdwZk93

Thank you !

Hello !

Unfortunately this option is not available in the Newspaper Theme at the moment.

Thank you !

Hello !

Unfortunately this options are the only ones available in the Newspaper Theme.

Thank you !

Hello !

Unfortunately this options are the only ones available in the Newspaper Theme.

Thank you !

Hello !

Unfortunately not, this feature is not yet available.

Thank you !

Hello !

Please provide a link to your website and also make sure to clear your cache.

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Hello !

The API comes from here: https://corona.lmao.ninja/

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

That is for the elements to keep their selected position as you can see here: https://www.screencast.com/t/4sWk7D8G0fZ There is no defined time for this.

I hope this was helpful !

Thank you !

Hello !

Please make sure that you are uploading the image the full size as you can see here: https://www.screencast.com/t/Oxue274e

Thank you !

Hello !

I am sorry but I don’t exactly understand what the issue is here. Can you be a bit more specific on the steps you make ?

Thank you !

Hello !

That is a filtering options. You can only exclude posts. You cannot add posts in the block unfortunately only if those posts are from the same category that the block is.

Thank you !

Hello !

At the moment AMP is not active or set up properly on your website as you can see in our guide: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Please note that at the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

Thank you !