Search Results for 'cache'

Hi,

As the message says I suggest you check your error log, if you don’t have access to it contact your host provider and explain this situation.
It looks like a host issue.
This could happen due to various reasons, plugins could cause this also so test this without plugins (empty cache/purge files if you use CDN).
You could also try re-saving your permalink structure or switching to the default one then test again.
Also try this: https://wordpress.org/support/topic/plugin-wordpress-seo-by-yoast-add-facebook-admin?replies=25

Thanks

Hi,

I have checked your site and noticed that you have several js errors in your console which cause this issues: http://screencast.com/t/R8yA4HyC
The theme needs Visual Composer to work so you need to use it and 4.3.5 version is the right one to use so should work fine.
The speed booster plugin is not required by the theme to work, that plugin is used to speed up your site so you can disable it at the moment as in use with other plugins could cause issues.
Check your site without any plugins active and make sure you empty cache or purge files if you are using CDN then test again.
If you still have issues when using just the VC please send us an email at contact@tagdiv.com , paste a link to this conversation and provide wp-admin access so I can take a look.

Thanks

Hi,

Please update your theme if you are not using the latest theme version (4.6.1), use ftp method: https://forum.tagdiv.com/how-to-update-the-theme/ and make sure that the plugins that comes with the theme are also updated. You can find them in /plugins folder that comes with the theme files that you downloaded.

Also try this without any plugins active, leave only Visual Composer active and also make sure you empty cache/purge files then check again.

Thanks!

Hi,

Make sure you set the page to full width then set it like this, using VC page builder: http://screencast.com/t/AcFTDJTqd8
Also make sure you empty cache and/or purge files.

Thanks

Hi,

First please make sure you also test this without any plugins active and leave just Visual Composer plugin active together with the speed booster plugin and also empty cache then check again.
This could also happen when using the speed booster plugin as this plugin moves the css and js automatically to the bottom of the page.
I have also tested your site and haven’t noticed this behavior. Please let me know if you still experience this and make sure you update the theme to the latest version and also update the speed booster plugin then let me know if you still have this issue.

Thanks

Hi,

Please make sure you also test this without any plugins active and leave just Visual Composer plugin active and also empty cache then check again.
We suggest to deactivate all plugins to make sure this doesn’t happen due to others plugins you use, also if you don’t use latest version of Speed Booster plugin please install it from the /plugins folder that was provided together with the theme files. If you have the latest version of the theme (4.6.1) you should have Speed Booster version 3.1.

Thanks!

Hi,

The theme has an built in sharing system for pinterest, twitter, fb, google + also so you don’t need a plugin for this.
Test this by disabling the plugin then check it, see if this still happens and let us know.
If this still comes up please disable all plugins, empty cache then check again.
Also make sure you use the latest theme version(4.6.1).
I can’t recommend you any plugins for this and also guarantee it will work fine as we haven’t tested any plugins for this.

Thanks

Hi,

The theme doesn’t use cache. I’ve checked your site and noticed that you use an older version of the theme so please make sure you update it and check again.
Please also make sure that you don’t have any host cache.
This could also happen due to browsers’s cache as Chris stated. Other plugins could also cause this although I doubt it.
I suggest you update your theme to the latest version (4.6.1) then empty cache, purge files, deactivate all plugins then update a post and check again. You should also go trough W3 Total Cache settings and make sure you have it configured well.
Hope this helps!

Thanks

Hi,

1. You can change display view for category’s page from here: http://screencast.com/t/v0tZKoep5

2. For tag’s page please deactivate all plugins, leave only Visual Composer active, also empty cache then try again. And let me know how it goes!

Thanks!

Hi,

The code has been tested and optimized, there’s no better alternative to it. You could try to enable the Object Cache in W3 Total Cache plugin and see if it improves anything. Also disable the 7 Days Counter if you don’t use it. Try to optimize the rest, check the guide i’ve provided on my previous message.

Let me know how it works.

Thank you, Emil G.

Hi,

It may be still related to W3 Total Cache, try to disable it and see if the site still delivers an old page on mobiles.

Thank you, Emil G.

Hi,

I have checked your site and found that not only megamenu doesn’t work, also pagination and search( based on ajax). You also have error in console.
Please try this without any plugins active, leave only Visual Composer active and also make sure you empty cache/purge files then check again.
Please also note that I have also checked this using the latest theme version (4.6.1) and found no issue so it should work in your case also, make sure that you also use the latest theme version and if not update your theme(use ftp method): https://forum.tagdiv.com/how-to-update-the-theme/

Thanks!

Hi,

Unfortunately we didn’t tested this plugin so i cannot say if it will work. I see it’s a free plugin, you could make some tests, if it doesn’t work you could try something else. W3 Total Cache also comes with minification, you could try it but start without js minification and play with the settings until you find the right configuration.

Thank you, Emil G.

Hi,

1&2 Please try to regenerate your thumbnails: https://forum.tagdiv.com/how-to-fix-strange-thumbnails/
After doing this empty cache and check again.
Also note that if you have featured images smaller you need to use a plugin like Thumbnail Upscale: https://wordpress.org/plugins/thumbnail-upscale/ as WordPress cannot enlarge thumbnails, only make them smaller. For upscale use a combination of plugins Thumbnail Upscale + Force Regenerate.

3. This should not happen, because the background should have negative z-index. Please try this custom css in Theme Panel > Custom Css: http://screencast.com/t/4Tyxyq5OJ

.td-big-slide-background .backstretch{
z-index: -999998!important;
}

Please provide your site url if this not helps.

Thanks!

Hi,

The theme doesn’t require code modifications, all solutions provided by me are either server optimizations (gzip compression, browser leverage), image optimization (when you deliver uncompressed/uncropped images and your page has 4-6Mb multiplied with a large number of visitors it will certainly lead to a blockage), cache. The Speed Booster is not that important, it will just move js and css at the page end giving the illusion that the page loads faster because the js/css executes after the other content elements are loaded. All those optimizations should be done regardless of the theme used and unfortunately we couldn’t include them in the theme as an automatic feature. I’ve made a guide here – https://forum.tagdiv.com/how-to-make-the-site-faster/ – the setting presented on the guide were taken from our demo server – also it requires to regenerate the thumbs – https://forum.tagdiv.com/how-to-fix-strange-thumbnails/

There are also discussions on the forum on this subject – https://forum.tagdiv.com/topic/pagespeed/ – https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/

Sorry for all the trouble you encountered with our theme, we can offer a full refund, just send us an email at contact@tagdiv.com and we’ll discuss the details.

PS – We’re testing the latest version of VC, on our tests it behave properly, we’re trying to identify why it uses so many resources on some of our clients servers. We advise anyone who has trouble with the latest version to switch to the previous one (4.3.5) which should work fine.

Thank you, Emil G.

• This reply was modified 11 years by Emil G.
• This reply was modified 11 years by Emil G.