Search Results for 'cache'

Hi,

Wordpress comes by default with a lot of queries, the theme modules-blocks-loading features and plugins add to that, combine them with a large traffic and you could easily hit 75k/hour. – http://wordpress.stackexchange.com/questions/154892/how-many-wordpress-sql-queries-per-page

If you use cache you can technically avoid this, but some of the queries (the ones which are done via javascript) are not caught by cache and if on page you have many items that load like that then the problem may still be there. In this case you could try to reduce the number of elements that load via js (Mega Menu, load more/infinite load, ajax pagination, plugin similar behaving widgets).

The alternative would be to upgrade to better hosting.

Thank you, Emil G.

Hi,

Sorry for the delay!
Please also make sure you empty cache as well and make sure the theme actually saves settings. The issue with saving settings usually appears because the server security module blocks the access to admin-ajax.php file which I noticed you also get . Try to verify if this happens when you save settings in other cases in theme panel and also verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
Contact your server administrator and explain the situation, as it’s requested many times during the a save the file it’s treated as threat so it’s banned.
Hope this helps! Please let me know how it goes!

Thanks

Hi,

Can you provide more details about how you set up the logo? Header logo or footer logo?
And what do you mean with page name? Page title? Or site name?

If you have installed W3 Total Cache after you activate it from plugins: http://screencast.com/t/OKvo4AV5O3T
You can find it here: http://screencast.com/t/eBgL1S2K4i
Also please read this: https://forum.tagdiv.com/w3-total-cache-configuration/

Please follow our documentation, make sure that you have installed the theme properly and the plugins that comes with it especially Visual Composer plugin: https://forum.tagdiv.com/newsmag-documentation/
See if you still have issues and try without any plugins active, leave only Visual Composer active.

Let me know!

Thanks!

Hi,

@toppbottom
Please also send your site’s URL so we can also check this and also check this without any plugins active leave just the VC active, empty cache then test again.

Thanks

Hi,

Please also try this without any plugins active and also make sure that you use the latest theme version (4.6.1) and that you empty cache an purge files then test again.
I have also tested this using the url of you instagram image inside the posts content and haven’t had any issues, it’s rendered fine: http://screencast.com/t/pH4j3c5NB
If you still don’t get this working please also test this by switching to a WordPress default theme and if this still happens then you might have a WordPress issue.
Please let me know!

Thanks

Hi,

@Mauras Please add and use the social counter widget right using this guide: https://forum.tagdiv.com/how-to-manage-the-social-counter/
Make sure you install it from the /plugins folder that was provided together with the theme files when you’ve downloaded it from themeforest. You have to deactivate and delete the version that you have installed and re-install the version 2.7 provided with the theme.
The social counter plugin included into the latest theme version is 2.7 so make sure you have it like this: http://screencast.com/t/YqAjnWg7IO

I also tested this with your ID and it works: http://screencast.com/t/25rUcaFpx
Result: http://screencast.com/t/nimduh7N7elR

@jlee620 If you have the latest version like I said above please try to deactivate all plugins, leave only Visual Composer and Social Counter active and see if this work, also clear cache. Let me know if you still have this issue and provide your site URL.

Thanks!

• This reply was modified 11 years by Alin [tagDiv].

Hi,

I’ve checked your site and you modified some of the W3 Total Cache plugin settings, i’ve changed them to default and everything seems fine now.

Thank you, Emil G.

Hi,

Could you please provide more details about your issue as I’m not sure I understand. Please disable all plugins leaving just the Visual Composer active then empty cache and/or purge files if you use any cache plugins or CDN services and check again.
If you are not unsgin the laste theme version(4.6.1) and this still isn’t working please check your console for errors and also make sure your theme settings are saved. If not you have to increase the max_input_vars = 1000; value inside the php.ini file to max_input_vars = 5000;.
If you don’t have access to the php.ini file please contact the host administrator and let him know about this issue.
You could also updated the theme if the settings aren’t saved as we have made some changes in the latest versions so this won’t be needed anymore.
Hope this helps! Please let me know!

Thanks

Hi,

Please make sure that you deactivate all plugins, empty cache then check again maybe it’s caused by a plugin conflict. Also please update the theme if you are not using latest theme 4.6.1.

I also tested this and found no issues.

Thanks!

Hi,

Please make sure you download and update your theme to the latest version (4.6.1) then remove the social counter plugins and install from the /plugins folder that was provided together with the theme files when you’ve downloaded it from themeforest: http://themeforest.net/downloads
The social counter plugin included into the latest theme version is 2.7 so make sure you have it and try again.
I have also tested you ID’s for fb/twitter/youtube and worked fine:

* http://screencast.com/t/3fZmIcJk
* http://screencast.com/t/pxredJZO0

If still doesn’t works please make sure you this right following this guide: https://forum.tagdiv.com/how-to-manage-the-social-counter/ and also try this without any plugins active and empty cache.

Thanks

Hi,

The path needs to include all format files, like this:

@font-face {
font-family: 'My_font';
src: url('custom-fonts/exo2-thinitalic-webfont.eot');
src: url('custom-fonts/exo2-thinitalic-webfont.eot?#iefix') format('embedded-opentype'),
url('custom-fonts/exo2-thinitalic-webfont.woff2') format('woff2'),
url('custom-fonts/exo2-thinitalic-webfont.woff') format('woff'),
url('custom-fonts/exo2-thinitalic-webfont.ttf') format('truetype'),
url('custom-fonts/exo2-thinitalic-webfont.svg#My_font') format('svg');
font-weight: normal;
font-style: normal;
}

See the screenshot form above, I’ve also pointed out the location of the custom-fonts folder which contains the font files:

* http://screencast.com/t/mZV2w12cxJTJ
Make sure you do this right and empty cache/purge if you use CDN files as I have tested this and works fine.

Thanks

Hi,

@bariton
I have also checked this and haven’t had this issue so in your case as Chris also stated it could happen due to a plugin or due to changes to your htaccess file or another custom changes which add http to all your links.
Make sure that you also try this without any plugins active then also empty cache an try again.

Thanks

Hi,

I have checked your site but couldn’t noticed the issue you describe, all fonts’ I’ve checked are rendered as they should. Could you please provide more details about this and also make sure that you check this without any plugins active, just the Visual Composer and also empty cache if you use any cache plugins.
Please also let me know on which web browser you’ve experienced this behavior.

Thanks

Hi,

Thanks Chris!

@WriterChicky Have you managed to solve this as I have checked your site and seems that the view counter works now, both on your homepage and posts too. Please note though that I have tested this by downloading the page every time to avoid cache because as Christopher noted above the post counter doesn’t work with cache.
The ajax post view option was added from version 4.2 of the theme: http://screencast.com/t/h7anh3o2 so if you are not using a theme version newer than 4.2 and want to use the counter and cache also I suggest you update your theme to the latest version then activate the option from theme panel > post settings: http://screencast.com/t/dEasrZOoB then check again.
Use this guide to update the theme and the FTP method: https://forum.tagdiv.com/how-to-update-the-theme/
Use this guide to update the VC plugin: https://forum.tagdiv.com/update-the-visual-composer-plugin-wpbakery/

Thanks

Hi,

We aren’t aware of this and I also don’t believe that we are facing a bug hare because as you can also find if you check our demo: http://demo.tagdiv.com/newspaper/ the theme looks good on IE7 to 11 browsers.
I also noticed this server error when checking your site on Firefox browser(latest version) so this might also be due to your server. I suggest you also contact your host provider and let them now about this: http://screencast.com/t/0YCFnK627
I suggest you also try to check this without any plugins active, lave just Visual Composer plugin active and also make sure you empty cache and/or purge files if you use CDN host services.
Try this and let me know how it goes!

Thanks

Hi,

First check if the plugin is installed and active – http://screencast.com/t/1NosXJyV8F
Look into the widget section for the [tagdiv] Social Counter widget – http://screencast.com/t/DTU3iFMeoUWL
If it’s not there try to disable the rest of the plugins, also try to delete the plugin and re-install it.
If you made any modifications on the code remove them, if you use a cdn/cache disable it.
You can also try the theme on a local fresh install.

Thank you, Emil G.

Hi,

First you should update the theme to the latest version and also update the plugins.
1. You have to move the css that comes from the plugins to the page bottom, you have to look for their classes and use the function presented in the pagespeed guide, use the provided function to identify the classes (for css you can also look into the page source) – http://screencast.com/t/tmBelfMQ

Do not move the style.css that comes from the theme, it causes issues.

Ex:

$this->move_style_to_footer('js_composer_front');

You should do this only after you decide which plugins you’ll use. Also note that not all plugins will tolerate this operation, after each move check the site to see if everything works fine.

About contact form – we use Contact Form 7 on our demo, you can try it or ask for another recommendation, i’m sure someone will provide some feedback on this.

2. and 3. Avoid js minification, it causes errors.
Try the other minification settings included in the W3 Total Cache plugin. – http://screencast.com/t/3cbIE92N

Thank you, Emil G.

• This reply was modified 11 years by Emil G.
• This reply was modified 11 years by Emil G.