- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- TutorialsWhat is Ajax preloading?
Hello Andrea!
I’m glad that the problem is solved now!
Maybe it was a cache issue.
Thank you!
Hi, updated theme to 11.3.2 and cannot save. Please advise. System status below.
Theme config
Registration key i 48f3de97 – **** – **** – **** – 0fcd48664cab Reset key
Theme name i Newspaper
Theme version i 11.3.2
Theme database version i 11.3.2
HTTP channel test wordpress
Theme Mobile Newspaper mobile version
php.ini configuration
Server software i Apache
PHP Version i 7.4.24
post_max_size i 128M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 300
max_input_vars 8000
SUHOSIN installed false
PHP extensions
mbstring available
GD library available
WordPress and plugins
WP Home URL i https://boricuahumanrights.org
WP Site URL i https://boricuahumanrights.org
WP version i 5.8.2
WP multisite enabled i No
WP Language i en_US
WP Memory Limit 512 MB/request
WP_DEBUG False
Caching plugin No caching plugin detected – for best performance we recommend using WP Super Cache
Mine is definitely connected, but I’m getting captions only. Is this what yours looks like (my footer)? https://tallahasseefoodies.com/ I’ve disconnected everything, cleared cache, reconnected again, and it still looks the same. :/
i have an issue with my Newspaper theme version 11 i am not able to save the settings on the Newspaper theme panel basically the page keeps loading and nothings happens and setting never gets saved.
i already cleared the webpage cache, i checked the security plugins i also Re-installed the newspaper theme but nothing changes
can you please help me out on this one.
thanks in advance
Exact the same issue the OP was having here.
The mobile site looks fine but is completely useless without users being able to navigate.
Have tried disabling all plugins, emptying all caches and nothing works. Super frustrating because without this issue my site would actually be finished.
I click the hamburger menu in mobile and the page just shrinks a little but no navigation menu is displayed. Spent a few days trying to sort it and NOTHING!!!
Hello!
This situation appears when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope that helps you!
Thank you!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you have a good host, also if you use a plugins like Wordfence please set it in learning mode.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide wp-admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you
Hello!
Thanks for the quick reply.
I don’t think this is an issue with the cache plugin. MegaMenu works poorly on any page or in some cases even with cache plugin enabled.
You can check it out yourself via the link below. Or you can check it in the video I uploaded.
Video Link: https://www.screencast.com/t/Md5qxynJAXz
A working link:
– https://www.everwiki.net/blog/
– blog post all link
– https://www.everwiki.net/register/
link not working:
– https://www.everwiki.net/
– https://www.everwiki.net/service/
– https://www.everwiki.net/community/
I gave you a link, but if you test it, the working link may be different.
Thank you!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
The issue with the bounce has been discussed already here, please check: https://forum.tagdiv.com/topic/high-bounce-rate-after-back-up/
Thank you!
Hello!
If you uninstall the Mobile Theme plugin, then it will appear how you’ve set up the mobile version from Composer.
This situation appears when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope that helps you!
Thank you!
Tagdiv composer does not appear on wordpress top bar in dashboard. Even when all non-tagdiv plugins including cache plugin are deactivated, problem still persists. Theme and all tagdiv plugins are up-to-date. Theme is activated too!
Hello,
Please try to remove the Instagram, and deactivate/delete/install/activate the tagDiv Composer and tagDiv Social Counter, clear all cache, and connect the Instagram account again.
If the problem is not solved after, we have to investigate, because I did several tests, and I could not replicate this problem, in some users who had this problem, it was related to a memory cache, in others, we had to investigate more.
Thank you!
Hello,
From your screenshot seems you have the mobile theme plugin activated, please deactivate it, clear all cache and check after the mobile version.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.
Thank you!
Hello!
Please make a test, deactivate the cache plugin, clear the cache from your browser and see the results.
In order to avoid misunderstandings, please provide more information about the issue, screenshots or a video in order to help you efficiently.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
Hello,
Unfortunately, we don’t have tested the WP Rocket, but if you want to use it, please make sure you have enabled the mobile cache for wp rocket ->
https://docs.wp-rocket.me/article/140-wrong-display-mobile-tablet-desktop
Thank you for your understanding!
Hello,
Usually, this issue is caused by a plugin conflict, please do a test using the theme plugins, clear all cache and see if the problem persists.
Thank you!
Hello Roger!
Please try to re-add that big grid 10 element. The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
We recommend using only one cache plugin, the WP Super Cache plugin with this configuration: https://forum.tagdiv.com/cache-plugin-install-and-configure
If you want to use Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader. We do not recommend sucuri plugin.
In WP Super Cache to disable a cache for a particular page in WordPress, you simply:
Go to Settings>Advanced. Then where it says “add here strings (not file name), that forces a page not to be cached. Then you put in the URL slug of the particular page you want to exclude from caching.
Our theme doesn’t depend on caching, it’s optional.
Thank you!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
The issue can be from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
Hello!
Please delete the cache(also from your browsers) and see the results.
Please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
In order to make the background click ad to work, you need to enable this option: https://www.screencast.com/t/U2IjIw6r
Also, delete the cache (also from your browser). If the problem is still there, then please check for a plugin conflict or a cache issue.
Thank you!
For some reason the desktop theme frequently switches to mobile view on a desktop. I use WP Rocket and every time this happens I have to clear the cache from the plugin to get it to view the desktop view correctly.
I have check with both WP rocket theme and cloudflare about this issue and both state that this is not caused by them and that I should check with the developers of the theme.
For context… I used both of these services with the old theme (before making the change to newspaper theme) and did not have this issue. This leads me to think that it may be theme related
Can you assist in letting me know why this may be happening with this theme? I have snippets if that would help in resolving the issue.
