Search Results for 'cache'

Hello,

Please deactivate, delete and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.

Thank you!

Hello!

Please make sure to clear your cache. I have investigated your website and everything seems to be in order on our side.

Thank you!

Hello!

Please check your cache settings and clear the cache.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Hope that helps you!

Thank you!

Hello !

This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let us know the result.

Thank you !

Hello!

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.
Thank you !

Hello!

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.
Thank you !

Hello!

I have inspected your website and it seems that your font is now working and everything seems to be in order. Please make sure to clear your cache.

Thank you!

Hello!

Please check your tabs for ads. In Theme Panel – Ads – Header ads, please check, remove and re-add your ad code. Also make sure to clear your cache.

If possible send us a screenshot from Theme panel – Ads – Header ads.

Thank you!

Hello!

This could be a cache problem. We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Please check also if is not a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Hello,

I verify your website and seems that text comes from a plugin (I think is the cache plugin) => https://i.imgur.com/ZuILF0T.png, so, please do a test using tagDiv plugins, or you have set a code in Js Analytics (here https://www.screencast.com/t/9m4KbFeMdH2K)

Thank you!

Hello,

Usually, this kind of problem is caused by the cache plugin that you use.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Also, you can try to do a test using the theme plugins and other plugins that are tested with it, clear all cache and see if the problem persists.

Thank you!

Hello,

Please make sure you have the tagDiv Standard Pack plugin activated, also clear your cache.
From the last update, this plugin is no longer required because the new demos are using cloud templates.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Did you use WP Bakery? If yes, we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Cloud Library, but not both).

Thank you!

Hi Hardeep, so this problem is happening only using theme plugins?
Also sometimes this kind of problem can be from some shot configurations, too, for example if you use object cache, modSecurity …
Also if the problem persist, we’ll like to investigate it, for this please make a full backup, and contact us at contact@tagdiv.com, include wp-admin and cPaenl access, also add the link of this topic in mail to can identify you.
Thank you!

Hello,

I saw in the video you have an admin-ajax error when you try to upload the image in post (isn’t a page) usually, this issue is related to a firewall or security module which blocks the admin-ajax.php request.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all lower requirements, and follow all steps.
Also, as I said above, please do a test using only tagDiv plugins clear all cache (also from your browser) and try again.

Thank you!

Hello!

Can you first confirm that all the settings in the WP Super Cache have been done accordingly to our guide: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hello!

Please make sure that you are running the latest AMP version. Also please check for a plugin conflict. Disable all the plugin except AMP and Tagdiv ones,clear your cache and test to see if this works.

At the moment your homepage is not serving AMP at all.

Thank you!