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Hello!
Actually, our developers are working to improve more features, new requests from clients and the speed of your websites. Also, we recommend WP Super Cache Plugin, check our guide here: https://forum.tagdiv.com/cache-plugin-install-and-configure/ and give it a try. Some errors will disappear because of this plugin.
Thank you!
Hello!
From what I know, our Video embed element does not cache the video thumbnail.
If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Thank you!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
I am not asking if you tested WP YT Lyte. I have tested it on Newspaper X and it works. I am asking that; If the built-in Video Embed feature of Newspaper X acts/works similar to WP YT Lite? Can It cache the Video thumbnail for faster loading?
Test: Looks like the in-built video embed is Slower than the WP YT Lyte plugin. So I have to use this plugin for embedding video.
We are hearing about Speed Improvement Update for so many months. We really need it. Mobile responsive speed is very low. So much bloat, DOAM size warning in GTmetrix. Please work on it.
Hello!
We recommend WP Super Cache Plugin, check our guide here: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope that helps you!
Thank you!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
Let us know about your results!
Thank you!
Thanks for your fast answer!
Yes I have created the homepage and mobile like you have described, anyway I think it is working now.
I have created now category templates for mobile and it happens again that not every language has the “new” header. But I think now it is a caching problem although I delete the cache after editing the pages.
Does this Video Embed works like the WP YouTube Lyte plugin? Does it cache the video box? Can we minimize the loading effect to increase page speed?
Hello!
Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Also we have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/
Thank you!
Hello!
If you won’t use default templates, then you don’t need to have Standard Pack plugin installed.
Please make sure that the theme and the plugins are up to date.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
Let us know about your results!
Thank you!
Please read again what I wrote.
1. I miss the header, for what reason is unknown.
2. I only edited one page / membership fee, that’s all. At one point, TagDiv was unable to load.
I will repeat:
– I turned off all plug-ins
– I updated the topic (manually)
– I refreshed WordPress.
– I checked the PHP version.
– We do not use cache because of ADS Rotate.
To cut a long story short: I tried everything I know, read your instructions, but to no avail
Today at 1pm we have a high-ranking event, and we expect many to open the link. We need you Header (logo and menu)
Please take another look at what is with TagDiv. Can we leave you FTP data or. Wp-admin.
I am asking for a quick response because we are in an emergency situation today. Thanks!
I am not able to disable these 3 elements. They are always visible.
Liestpeed cache plugin disabled. No other caching or plugins used.
https://imgur.com/a/OwcTkP7
Hello!
Make sure the theme and plugins are up to date.
Also, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
Let us know about your results!
Thank you!
Hello,
Usually, this problem appears where are you using javascript (custom/ external code Javascript), this code can be set as custom in Theme Panel, theme files or it can come from the extra plugins that are using.
Please make a test only with tagDiv plugins and without extra custom code, also if you are using a child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
Thank you!
Hello!
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
Also, try to uninstall and install again the TagDiv Composer plugin.
Thank you!
Hello,
My current WP configuration
PHP/MySQL version : 7.3
Theme used: Newspaper 10.3.9.1
Extensions in place: Add Widget After Content / All in One SEO Pro / AIOSEO – Image SEO / AIOSEO – News Sitemap / AIOSEO – Video Sitemap / Akismet Anti-Spam / Awin Publisher MasterTag / Classic Editor / Cookie Notice & Compliance for GDPR / CCPA / Defender Pro / Easy Social Share Buttons for WordPress / Embed Plus for YouTube – Gallery, Channel, Playlist, Live Stream / Envato Market / Facebook Video Embed / Hide Admin Bar / Hummingbird Pro / Jetpack by WordPress. com / Link Manager / PDF Embedder / Push Notification for WordPress by PushAssist / Redirection / Simple IP Ban / Smush Pro / tagDiv Cloud Library / tagDiv Composer / tagDiv Standard Pack / WP Rocket / WP Rocket | Fix Minification Error 400 / WPMU DEV Dashboard / Page Editor
Name of the host : OVH
Site address: https://exoportail.com/
Problem(s) encountered:
Hello everyone, a problem has just appeared on my site automatically on all my articles while I was saving a draft, I emptied the cache, updated everything, clean up the transcients but nothing does it does not leave. I wasn’t updating a plugin and I didn’t have this before so I don’t have too many leads.
I think I’m out of time for support but I’m really asking for help because I bought a newspaper license for a friend (lavoixdelarose.com) and I really can’t figure out the problem at all. Thanks a lot for the help and empathy
I edited one of the subpages, at one point I noticed that TagDiv Composer was not working.
Problem: Just loads.
At the same time, I noticed that it doesn’t show up on the Header Gourtnament PRO website
I updated the theme to 13.9.1, I updated WordPress, I also decativate all plugins, … don’t use cache.
The matter is urgent, I no longer know what to do. How can such a problem occur?
Hi,
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/ but you can try other plugins and see the results.
Hope that helps you!
Thank you!
Which cache plugin is the best for newspaper theme?
Hello,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
If it is still is a problem please, let me know.
Thank you!
Hi,
Please check if you use the last version of WordPress 5.6 with the last theme version Newspaper 10.3.9.1, also make sure that the theme update was done correctly =>https://forum.tagdiv.com/how-to-update-the-theme-2/ (delete the files of the theme, not override).
Is possible to be from the firewall or security module which blocks admin-ajax.php request.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this, as an object cache on the host.
If you use a plugin like Wordfence please set it in learning mode.
Also, check if you don’t have a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Hope this will help you!
Thank you!
Hello, I found out the problem, my cache plugin didn’t refresh every time I post a new article. Thank you!
Yup, you were right, my cache plugin wasn’t clearing when a new post was being published. Thank you!
Hello !
https://www.screencast.com/t/VxabgkW0b This is how we see your website at the moment. Can you let us know if you still see this ? Please make sure to clear your cache.
Thank you !
Hello,
In most cases, this problem occurs because you have the latest version of WordPress with an older version of the theme.
Please check if you use the last version of WordPress 5.7 with the last theme version Newspaper 10.3.9.1 (if you have a theme version older, than NewsPaper 10.3.9 and you have the latest WP version 5.7, tagDiv Composer not work) and check to see if the problem persists.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.
Let me know the results!
Thank you!
